Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,944 Reviews)
Open Ratings Snapshot
Rating breakdown 29,944 reviews
5 Stars
25,691
4 Stars
3,381
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Ease of use
on November 28, 2025
Posted by: JESSEIKA
[This review was collected as part of a promotion.] This phone was so easy to use right out of the box. "Galaxy AI" was confusing at first, but now it's amazing. "Galaxy AI" also auto updates and is constantly evolving for the better. Every thing, including my S22 Ultra settings, paired effortlessly and wireless. Will enjoy Samsung products exclusively.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features!
on November 28, 2025
Posted by: Quartz
[This review was collected as part of a promotion.] Galaxy AI on this phone is amazing and the phone itself couldn't be any better! I've always been an android lover, but this phone tops itself!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nearly Perfect Phone
on November 28, 2025
Posted by: ReviewsRSuper
[This review was collected as part of a promotion.] The phone takes the best pictures I've seen on a phone! Galaxy AI is great especially when you want to remove say a dog from a picture. The spen is great for drawing while out say at a park bench. The phone is more powerful than I need, and has enough battery to last all day. It charges super fast so even if the battery was bad it really wouldn't be a major issue like it would be on an older phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on November 28, 2025
Posted by: Anonymous
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. And the battery lasts a long time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice phone
on November 28, 2025
Posted by: Rick
Verified Purchase:Yes
It works seamlessly with other Samsung products. Switching to this phone was also very easy.
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on November 28, 2025
Posted by: babyboy14622
from Boise,ID
Expertise:Expert
one of the best phones i've had with Samsung and no issues
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on November 28, 2025
Posted by: TPatton
from San Marcos, TX
Expertise:Intermediate
Verified Purchase:Yes
Nice phone, nice weight, nice size for my hand, nice screen size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best yet great phone
on November 28, 2025
Posted by: DocWow25
[This review was collected as part of a promotion.] Smooth as butter! GREAT PHONE and addition to series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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