Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,850 Reviews)
Rating breakdown 19,850 reviews
5 Stars
17,087
4 Stars
2,152
3 Stars
368
2 Stars
113
1 Star
130
87%of customers recommend this product.
(
953 out of
1,098)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Note Reborn: S25 ultra is the upgrade fans deserve
on July 2, 2025
Posted by: Cujo47
[This review was collected as part of a promotion.] As a long-time fan of the Samsung Galaxy Note series, I was hesitant about the switch to the Ultra line—but the Galaxy S25 Ultra has completely won me over. It carries forward everything I loved about the Note, especially the built-in S Pen, while taking performance and features to a whole new level.
The S25 Ultra is faster, smoother, and smarter. With the latest Snapdragon chip and more RAM, multitasking is effortless. The camera system is a huge upgrade—its 200MP sensor captures stunning detail, and low-light shots are noticeably better than anything from the Note era.
The display is gorgeous—vivid, bright, and ultra-responsive with its 120Hz refresh rate. Battery life easily lasts a full day, even with heavy use. The S Pen feels just as natural as it did on the Note, but now with even better latency and tighter integration across apps.
Samsung’s software has also evolved. One UI feels more refined, and the addition of AI tools adds a layer of smart convenience that Note never had.
Overall, the Ultra series doesn’t just replace the Note—it improves on it in every way. If you loved the Note, the S25 Ultra feels like a natural and worthy evolution.
Rating: 5/5 – The Note spirit lives on, but with even more power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung experience
on July 2, 2025
Posted by: Moephilly
[This review was collected as part of a promotion.] I use Galaxy AI to help write resumes. Create stories, and poems. When I'm at a list of writers, AI helps me out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best Samsung Galaxy phone.
on July 2, 2025
Posted by: HD6212
[This review was collected as part of a promotion.] Galaxy AI have full knowledge of our questions and have all answers with in a second also simple to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen hold lot of finger prints, getting tired i
on July 2, 2025
Posted by: 123456778
[This review was collected as part of a promotion.] Screen hold finger prints really bad screen
Not many accessories availability
I mean quality phone cases with loop holder and non skip cases and customization
Not many accessories availability
I mean quality phone cases with loop holder and non skip cases and customization
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hello 123456778, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the capabilities and usage of your device. If you are concerned about the appearance or durability of your display, we do have screen protectors available for additional peace of mind. We also continue to introduce new accessories to enhance your overall usage and experience with your device. We have provided a link to the Samsung Support Team if you have questions about the available options. We apprecate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 2, 2025
Posted by: Lovethisdevice
[This review was collected as part of a promotion.] I bought this phone earlier this year and am I glad I did. The features of this device are incredibly easy to operate and overall a very sleek and nicely designed. I love the s pen feature as well. Samsung did an excellent job on this one, can't wait for the new device. Keep up the great work. P.S...the AI feature is impeccable and very simple to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Phones
on July 2, 2025
Posted by: Benjo135
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has seamlessly integrated into my daily routine, proving indispensable for both work and leisure. The powerful processor handles intense gaming sessions and seamless 4K streaming effortlessly, making downtime truly enjoyable. For work, the enhanced S Pen and multitasking capabilities allow me to efficiently manage documents and presentations on the go. The camera system, especially with its advanced zoom, captures incredibly detailed photos, turning everyday moments into stunning memories. The long-lasting battery ensures I stay connected and productive throughout the day, eliminating the need for constant recharging. Features like "Galaxy AI" have also significantly streamlined tasks, from smart photo editing to intuitive search functions, making interactions with the device more intelligent and efficient. This phone doesn't just meet expectations; it consistently exceeds them, enhancing every aspect of my digital
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Scratch screen
on July 2, 2025
Posted by: Toad97
[This review was collected as part of a promotion.] Easy to scratch and break screen. Not great battery life
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hi Toad97, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you, and wanting to ensure the durability to make continued use easy. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind when using your device. We have provided a link to the Samsung Support Team if you have questions about available accessories for your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Big love samsung!
on July 2, 2025
Posted by: Ahweesoreo1986
[This review was collected as part of a promotion.] Been using samsung since college life still loving it year by year.
Value
5
Written by a customer while visiting Samsung US