Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,060 Reviews)
Rating breakdown 20,060 reviews
5 Stars
17,223
4 Stars
2,178
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,053 out of
1,224)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Thus phone hasn't let me down a bit
on June 30, 2025
Posted by: LoveLuvLove
[This review was collected as part of a promotion.] This has been great definitely helps me with my everyday situations.
Thanx for a great product
Thanx for a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Adds Functionality
on June 30, 2025
Posted by: PhillyRoll117
[This review was collected as part of a promotion.] Galaxy AI in the S25 Ultra adds increased capability to the already robust features of this phone. Loving it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!!
on June 30, 2025
Posted by: BlueprintC
[This review was collected as part of a promotion.] I will be purchasing the Galaxy S25 Ultra hopefullysoon! I'm really excited about the amazing Galaxy AI features and the camera quality!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many great features! The camera is top notch!!!
on June 30, 2025
Posted by: BusyMomma7
[This review was collected as part of a promotion.] The S25 Ultra takes amazing pictures and the video quality is exceptional!! I've had a Galaxy phone since the S10. Is there anything this phone can't do? I haven't found it yet!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 30, 2025
Posted by: SportsMom26
[This review was collected as part of a promotion.] The Galaxy S 25 Ultra has been the best phone I've had in a while. The Galaxy AI is amazing. It has helped me write professional emails and text messages. It also takes amazing pictures!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anshsh
from Boston
Expertise:Intermediate
Verified Purchase:Yes
I really loved the mobile, it has best features and so convenient
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S25 Ultra
on June 30, 2025
Posted by: ImperfectAnjel50
[This review was collected as part of a promotion.] OMG!!! This phone is AMAZING! First of all, I'm a Samsung fan. This phone was an update of my Samsung S21. It took a little getting used to but I absolutely love it now. I love the size, the feel, and the performance of this device. Oh! Let's not forget the S Pen!! I've wanted another device with a pen since my Note 9! It has amazing features that I have been exploring such as the Galaxy AI, the camera is amazing, I also like the fact that Bixby can still be used while I adjust the the Galaxy AI. This phone is packed with interesting things. I've had mine 2 months and I feel like I have just scratched the surface of what this Galaxy S25 Ultra is capable of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 ultra
on June 30, 2025
Posted by: JoshuaG
[This review was collected as part of a promotion.] S25 ultra Galaxy Ai
The OS is nothing too away from the s24 ultra, the Samsung pen had a downgrade, some apps crash if you use them simultaneously like WhatsApp video call and Google maps, overall the phone is not slow and rather pictures are good, I'll recommend trying to incorporate more the ai assistant to a day to day live
The OS is nothing too away from the s24 ultra, the Samsung pen had a downgrade, some apps crash if you use them simultaneously like WhatsApp video call and Google maps, overall the phone is not slow and rather pictures are good, I'll recommend trying to incorporate more the ai assistant to a day to day live
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hello there Joshuag, we appreciate you taking time out of your day to share your experience of your Galaxy S25 Ultra with us. We are happy to hear that you are finding the camera of your device and overall speed of your device to be good for your needs and usage. We would love to help you troubleshoot the frustration you mention experiencing, and have provided links to guides below to assist you with the apps crashing you mention, and redesigned features of the S Pen. We have also provided a link to the Samsung Support Team if you have questions about any of your Samsung product, or continue to experience any frustrations. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US