Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,167 Reviews)
Rating breakdown 27,167 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
527
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The new upgrades are phenomenal
on June 16, 2025
Posted by: Bran5150
[This review was collected as part of a promotion.] Right off the bat I've noticed how much faster of a response time this phone has, I can have several things going on at once and have it not lag at all on me. With the AI being integrated into the OS having upgrading my phone to the S25 is like going from navigating with MapQuest to using Google maps! Phone's a little expensive but between the different phone carriers and Samsung there are plenty of promotional options available so make sure you find one before you buy! Very happy I upgraded and I'm looking forward to The OS and phones apps being integrated more and more with AI functionability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ha is down best phone on the market.
on June 16, 2025
Posted by: DeputyHolt24
[This review was collected as part of a promotion.] This phone is slick and smooth in everything it does. From scrolling, swiping, photo and video and even changing apps.
The s25 ultra take amazing photos and videos with crisp imaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone just work for me.
on June 16, 2025
Posted by: Antonio
from Raleigh
This phone fit me better. I had the Fold 6 but it was just to big in pocket. This phone fit my needs the speeds to upload and download my documents is great. Love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on June 16, 2025
Posted by: ThundaBird48
[This review was collected as part of a promotion.] I just brought this phone Saturday and I love the AI features when I need information. The pixels on the camera is impeccable. The quality of my photos are amazing. I will continue to explore more about this phone.
Value
4
Response from Samsung USBy R&R Team, June 16, 2025
Hi ThundaBird48, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so excited about the features and capabilities of your device, and loving capturing your moments with the camera of your phone. We have provided a link to the full device manual to assist you in your exploration of your device, and also to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 16, 2025
Posted by: Galaxypro
[This review was collected as part of a promotion.] The new flat screen on the phone and curved edges is a step up from the S24 Ultra. The Galaxy AI is great in videos and photos! The battery life is great and charging is quick (typically full charge well under an hour)
Value
5
Written by a customer while visiting Samsung US
Posted by: kingdaddy
from harrisburg, PA
Expertise:Intermediate
Verified Purchase:Yes
gotta love a samsung. i had the note 20 ultra and loved it. glad i upgraded though!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the features of your new device, and finding it such a great upgrade from your previous device. We have provided links to the full device manual to help offer additional insight in to the full capabilities of your device, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on June 16, 2025
Posted by: Alora413
[This review was collected as part of a promotion.] Upon purchasing this phone, I initially had reservations; however, my experience has proven to be extremely positive. The process of transferring my phone data, including my SIM card and phone service, was efficiently completed in under an hour. The device demonstrates remarkable speed and impressive graphics for gaming. Additionally, I appreciate the updated features, including Google and AI assistance, which enhance usability and functionality. Overall, this phone has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra Is on Another Level –
on June 16, 2025
Posted by: Adammohamed
[This review was collected as part of a promotion.] – Galaxy AI Is a Game Changer!
I’ve been using the Galaxy S25 Ultra for a while now, and it honestly feels like the most complete phone Samsung has ever made. The speed, display, and camera system are all top-notch — but what really makes this phone stand out is Galaxy AI.
Whether I’m summarizing long articles, live-translating during video calls, or using AI to enhance photos automatically, Galaxy AI saves me time and adds a smart touch to everyday tasks. It even helps with note-taking and voice recordings, making everything feel effortless.
The 200MP camera takes ridiculously clear shots, even in low light, and the battery easily gets me through a full day of heavy use. Plus, the display is insanely crisp and bright — it’s perfect for streaming, gaming, or just browsing.
Samsung really nailed it with the S25 Ultra . It’s powerful, smart, and packed with features that make a real difference.
Value
5
Written by a customer while visiting Samsung US