Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,057 Reviews)
Rating breakdown 20,057 reviews
5 Stars
17,221
4 Stars
2,177
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,052 out of
1,223)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
S25 Camera is Awesome
on June 30, 2025
Posted by: Scanman
[This review was collected as part of a promotion.] My entire family and friends have always been I phone users but anytime we take pictures they ask me to use my camera. What does that tell you?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the updates
on June 30, 2025
Posted by: Phonelife25
[This review was collected as part of a promotion.] I love my new S25 Ultra and I love the updates from the S24 Ultra. The cameras continue to wow, not just me but my friends who dont have a Samsung. I also love the updated deaign with the rounded corners, this change feels better than the S24 Ultra in hand and I think it looks better too. The AI is seamless, I continue to learn daily how to use it for more tasks but when I am working, I use it often to draft conversations. I have had a Samsung phone since 2015 and continue to love each new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on June 30, 2025
Posted by: Dollface1129
[This review was collected as part of a promotion.] I upgraded to the s25 ultra after my s22 ultra broke beyond repair. The galaxy AI on the new phones is awesome. I will never have anything but galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone 📱
on June 30, 2025
Posted by: Subhani
[This review was collected as part of a promotion.] I love this phone and I am a Galaxy fan from long-time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung, but one thing is disappointing
on June 30, 2025
Posted by: Siggiesmom
[This review was collected as part of a promotion.] I use my phone for almost everything. Email, games, phone calls, texts...u til getting this S25 Ultra, I had zero complaints. The only thing that disappointed me with this device is that I can't use the stylus to snap a picture like I could with the S22 Ultra. I'm not happy about that. But other than the elimination of that feature, I like the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good device
on June 30, 2025
Posted by: Kimo79
[This review was collected as part of a promotion.] The AI future are really cool. Camera is great. Speed is so fast. The only thing I I didn't like is that they removed the capturing features from the S Pen.. but overall it's a good phone. I have been using the Samsung galaxy S series for over 10 years.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast great screen
on June 30, 2025
Posted by: Mjposner
[This review was collected as part of a promotion.] Great phone with excellent cameras. Fast at all tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wish I would have stayed with the s24 ultra
on June 30, 2025
Posted by: Galaxyuser45
[This review was collected as part of a promotion.] I do use the Galaxy AI to refine my photos but besides that it's all bigger hype than what it's worth.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi there Galaxyuser45, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand that our customers have a range of needs and wants from their chosen device including wanting to feel that they’ve had made a good investment in a device they love. We have provided a link to the full device manual to help you discover additional features of your device and integrate them in to your usage. We have also provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US