Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(11,254 Reviews)
Rating breakdown 11,254 reviews
5 Stars
9,667
4 Stars
1,253
3 Stars
200
2 Stars
68
1 Star
66
80%of customers recommend this product.
(
371 out of
462)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung S25 Ultra Perfection
on July 31, 2025
Posted by: Que0ndaMaje
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a powerhouse, plain and simple. The camera is unreal, with a huge leap in image quality thanks to its enhanced sensors and next-level processing. The zoom capabilities are still the best in the game, and low-light performance is mind-blowing.
But what really sets the S25 Ultra apart is the seamless integration of AI. From intelligent photo editing suggestions to real-time language translation, Galaxy AI elevates the user experience in ways I didn't think possible. It learns how you use your phone and optimizes performance accordingly, making everything smoother and more efficient.
The display is gorgeous, the battery lasts all day, and the design is sleek and premium. Sure, it's a pricey phone, but if you want the best of the best, the S25 Ultra is definitely worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on August 1, 2025
Posted by: Carolyn
[This review was collected as part of a promotion.] The S22 I have is easy to use and I love all the features. I would enjoy the new S25 with enhanced features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is overall wonderful
on August 1, 2025
Posted by: SchellDawn
[This review was collected as part of a promotion.] I love the ease of navigating between notifications and settings from different sides of the screen. The camera is amazing!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Charging port problem
on August 1, 2025
Posted by: Shanshann
[This review was collected as part of a promotion.] I love all the features this phone has. However we have had many problems with the charging ports saying there is debris and moisture in the port when there is not.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Shanshann, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced features of your new device. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera
on August 1, 2025
Posted by: Dougie
[This review was collected as part of a promotion.] Galaxy Ultra 25 is an amazing phone..the Galaxy AI is unobtrusive and extremely helpful.
Value
5
Written by a customer while visiting Samsung US
Posted by: Henry
Verified Purchase:Yes
Still trying to set it up , without all kinds of interfernces from SAmsung adds
Response from Samsung USBy R&R Team, August 1, 2025
Hi Henry, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the uninterrupted usage of your device is to you, and we would love nothing more than to assist you with this experience. We have provided a link to an article to help you with the pop-up ads you mention experiencing. We have also shared a link to the Samsung Support Team if this matter continues, or you would like assistance with the setup of your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My husband actually upgrade I have this 24 Ultra..
on August 1, 2025
Posted by: StephGram
[This review was collected as part of a promotion.] Even the case of the s24 of mine and screen protector fit his s24 Ultra I was totally shocked I figured it would be a different size but it fit perfectly I was shocked and kind of disappointed about that so it really wasn't anything new so I was kind of bummed out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
best device ever created
on August 1, 2025
Posted by: bibo117
[This review was collected as part of a promotion.] no words can ever describe thid device. from the small details to everything else
Value
5
Written by a customer while visiting Samsung US