Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(11,258 Reviews)
Rating breakdown 11,258 reviews
5 Stars
9,670
4 Stars
1,253
3 Stars
201
2 Stars
68
1 Star
66
80%of customers recommend this product.
(
371 out of
463)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The device sems to work without any issues.
on July 31, 2025
Posted by: Bigfootgreg
[This review was collected as part of a promotion.] I typically have some issues with my new Samsung Galaxy phones. When I get a new phone, there are issues with the transfer of my screens, setup, and settings. Hopefully, when I get a new phone, it will be seamless. I always get the flagship phone and the Samsung Galaxy S25 Ultra has exceeded my expectations. The only issue that I have is battery life, I typically have to put it on the charger in the evening to make sure that it lasts by the time I go to bed. I don't use my phone excessively though the day (no games, or apps that would use that much power) at all so this could be improved. The Galaxy AI function seems to work well without any errors and helps to control the phone, if there are issues that I want to isolate, they are easily turned off.
Greg R
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just hearing what the 25 ultra could do it was min
on July 31, 2025
Posted by: Web420
[This review was collected as part of a promotion.] Absolutely everything about this phone is so much better. To start the gaming just how characters move the way they look and sound. Nothing can compare to it. The camera blows all the other camera simply out of the water for sure. I've had my 25 ultra for about 4 months and I havent even begun to get into it and really check out all the features almost too excited. It would be nice if my Galaxy 25 ultra was simply a Galaxy AI this was we could do everything together because I could use the help and someone telling me when im doing something wrong or not. It's going to take a long time before I can go over just about everything on this phone but im going to try my hardest. I really think this is the only phone that ill ever need now. Don't need an upgrade this phone simply does Absolutely everything I need it to do and so much more.
Value
5
Written by a customer while visiting Samsung US
Posted by: KennyGolub
from Ocala, Florida
Expertise:Intermediate
Verified Purchase:Yes
This phone is fantastic. I'm not sure if it's Android or Samsung, but I continue to be impressed by all the things this phone is capable of. I have to watch videos constantly to keep learning. There is just too much to remember. I haven't been this impressed with a cell phone since they first became available.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone, charging port bad
on July 31, 2025
Posted by: Hiseymp
[This review was collected as part of a promotion.] My charging port died on me within the first few months, but has been a great phone other than that
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Hiseymp, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important the full functionality of your device is to you every day. We have provided links to the Samsung Support Team and warranty information for your device if you are interested in resolving this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 31, 2025
Posted by: Wiscoguy
[This review was collected as part of a promotion.] My Samsung Galaxy Review – Loving the New AI Features & Overall Experience
I've been using Samsung Galaxy phones for years now, and honestly, they just keep getting better. Every time I think they’ve reached the peak, they surprise me again—and the latest models with all the new AI features are seriously impressive.
First Impressions & Design
Samsung has always been great when it comes to design and displays, but this year it feels extra polished. The screen is bright, super sharp, and really smooth. Whether I'm watching videos, scrolling social media, or gaming, everything just looks and feels amazing. The phone itself feels solid and premium in the hand, and I love the color options they’ve been doing lately—nice and classy.
Performance & Battery
Speed-wise, it’s everything you’d expect from a high-end phone—fast, responsive, no lag at all. Apps open instantly, multitasking is smooth, and gaming is a breeze. Battery life is solid too. I can easily get through a full day, even when I’m using it a lot. Charging is quick, and it doesn’t heat up like crazy either.
Galaxy AI – Surprisingly Useful
Now, the AI features are what really caught my attention. I was honestly a bit skeptical at first—thought it might be more of a marketing thing—but they’ve actually been super helpful.
Live Translate during calls is wild. I’ve used it a couple times when talking to relatives overseas and it worked shockingly well.
Generative photo editing is great for fixing little things in pi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung; a good every day/ multi-task phone?
on July 31, 2025
Posted by: Ketchupormustard
[This review was collected as part of a promotion.] Greetings fellow Samsung lovers!
Today's review is all about my personal phone: Samsung Galaxy S 25 Ultra.
This is the most advanced phone I've ever had in my hands! I'm pleased to say I wouldn't change for anything (unless it's the new S 26 Ultra).
This phone has been very enjoyable, entertaining, useful, and over all magnificent. I love it in all aspects, although there is some areas where improvements may be what sets this phone as the ultimate portable device for all users; whether you use it for work, to kill time, for pictures, the galaxy AI futures, or all of them combined into the "go to" phone for all necessities. First; I'm an all Android user. Samsung is one of the best brands, the most reliable (in my personal opinion), and a very outstanding tech company (they also offer many products other than smart phones, tablets, headphones, laptops, etc). I've been an owner of the S 25 Ultra since it first released. Which by the way, I got at a discount with Samsung's trade-in offer; my previous phone was the Samsung S 24 Ultra. With that being said, both S24 and S24 Ultra are so far the best devices I've ever purchased. After my trade-in, I paid attention to the new Futures they offered, the most iconic one; the introduction of Galaxy AI, partnered with Google's all new AI: Gemini. This added to all the futures they previously offered, makes the S 25 Ultra a magnificent phone, and it marked the start of something that will change the future of smart phones as we know it.
Today's review is all about my personal phone: Samsung Galaxy S 25 Ultra.
This is the most advanced phone I've ever had in my hands! I'm pleased to say I wouldn't change for anything (unless it's the new S 26 Ultra).
This phone has been very enjoyable, entertaining, useful, and over all magnificent. I love it in all aspects, although there is some areas where improvements may be what sets this phone as the ultimate portable device for all users; whether you use it for work, to kill time, for pictures, the galaxy AI futures, or all of them combined into the "go to" phone for all necessities. First; I'm an all Android user. Samsung is one of the best brands, the most reliable (in my personal opinion), and a very outstanding tech company (they also offer many products other than smart phones, tablets, headphones, laptops, etc). I've been an owner of the S 25 Ultra since it first released. Which by the way, I got at a discount with Samsung's trade-in offer; my previous phone was the Samsung S 24 Ultra. With that being said, both S24 and S24 Ultra are so far the best devices I've ever purchased. After my trade-in, I paid attention to the new Futures they offered, the most iconic one; the introduction of Galaxy AI, partnered with Google's all new AI: Gemini. This added to all the futures they previously offered, makes the S 25 Ultra a magnificent phone, and it marked the start of something that will change the future of smart phones as we know it.
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Ketchupormustard, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are so pleased with the amazing features and capabilities of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you directly on any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
So Heavy! It will Ruin Scrolling Habits! 5☆
on July 31, 2025
Posted by: FormerScroller
[This review was collected as part of a promotion.] I used to get stuck on the couch or in bed, fascinated by the world scrolling by, reading news articles, and watching videos.
Not anymore!
My hand hurts after holding this up for more than a few minutes, which is wonderful to break a bad habit!
I was planning on going smaller, with the S25, but my carrier ATT, didn't accept my trade-in for that model, so between the S25+ and Ultra, I went with the best screen and longer battery life.
Looking back, I probably would have been more addicted to the S25, which probably has a more addicting form factor, even though I was initially trying to go smaller to avoid phone time!
This phone's display is gorgeous, and compared to my Note20, get's 40% brighter, which will be great for quick texts in the field, or responding to emails on the go. I haven't played around with Galaxy AI much yet, but I'm curious how I might put it to use.
The camera on this phone is incredible, and I was told people even shoot short films on it - and it comes with a video editor, which is wonderful! Apparently it can use Galaxy AI to edit your videos for you, which I'll have to try.
Not anymore!
My hand hurts after holding this up for more than a few minutes, which is wonderful to break a bad habit!
I was planning on going smaller, with the S25, but my carrier ATT, didn't accept my trade-in for that model, so between the S25+ and Ultra, I went with the best screen and longer battery life.
Looking back, I probably would have been more addicted to the S25, which probably has a more addicting form factor, even though I was initially trying to go smaller to avoid phone time!
This phone's display is gorgeous, and compared to my Note20, get's 40% brighter, which will be great for quick texts in the field, or responding to emails on the go. I haven't played around with Galaxy AI much yet, but I'm curious how I might put it to use.
The camera on this phone is incredible, and I was told people even shoot short films on it - and it comes with a video editor, which is wonderful! Apparently it can use Galaxy AI to edit your videos for you, which I'll have to try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was a great choice.
on July 31, 2025
Posted by: Lav2Shop
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has a lot of great features and I love the AI enhancement. I was already using the AI features within Microsoft 365, so this new feature allowed me to also work from my phone.
Also, although I enjoyed the Z Fold4 and Z Fold5, I couldn't get pass the crease down the middle of the phone, so the S25 Ultra allowed me to keep the slim look, and still enjoy the new features of AI.
Customers cannot go wrong with the Galaxy S25 Ultra. I love it and look forward to seeing what's new in the new series. 😃
Value
5
Written by a customer while visiting Samsung US