Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(11,237 Reviews)
Rating breakdown 11,237 reviews
5 Stars
9,651
4 Stars
1,252
3 Stars
200
2 Stars
68
1 Star
66
80%of customers recommend this product.
(
370 out of
461)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best Galaxy Version
on July 31, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy S25 Ultra is being the best decision I made, it looks like an actual premium phone, the flat sides look really premium. All the new S25 look is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on July 31, 2025
Posted by: Team0423
[This review was collected as part of a promotion.] My samsung galaxy 22 ultra is the best ever need to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera quality of the phone!
on July 31, 2025
Posted by: Cmarielatta
[This review was collected as part of a promotion.] I use my device for many things, from school work to gaming, social media, staying current with world news, researching for school projects, and finding recipes to cook. Galaxy AI is so helpful when trying to look things up and for helping me with school assignments. The camera quality is amazing and works really well when using Google Lens to look up things. Another feature I like is the stylus pen and being able to write on-screen notes, so I don't forget important things in the moment. The quick upload speed is nice when downloading new apps from the Play Store or uploading videos or photos to share with family and friends on social media. My phone never lags and so far has never frozen on me either. It's great for being an online college student, I can do my homework, read the online course books, check my emails, and receive notifications as soon as my teacher writes me. I have been a Samsung Galaxy user since the Samsung Galaxy S5 and plan to remain with Samsung for as long as possible. I truly love their phones! They have so many ways to personalize your phone and the experience is unlike any other phone I've used in the past, and their layout is so user-friendly and quick to adapt to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device sems to work without any issues.
on July 31, 2025
Posted by: Bigfootgreg
[This review was collected as part of a promotion.] I typically have some issues with my new Samsung Galaxy phones. When I get a new phone, there are issues with the transfer of my screens, setup, and settings. Hopefully, when I get a new phone, it will be seamless. I always get the flagship phone and the Samsung Galaxy S25 Ultra has exceeded my expectations. The only issue that I have is battery life, I typically have to put it on the charger in the evening to make sure that it lasts by the time I go to bed. I don't use my phone excessively though the day (no games, or apps that would use that much power) at all so this could be improved. The Galaxy AI function seems to work well without any errors and helps to control the phone, if there are issues that I want to isolate, they are easily turned off.
Greg R
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just hearing what the 25 ultra could do it was min
on July 31, 2025
Posted by: Web420
[This review was collected as part of a promotion.] Absolutely everything about this phone is so much better. To start the gaming just how characters move the way they look and sound. Nothing can compare to it. The camera blows all the other camera simply out of the water for sure. I've had my 25 ultra for about 4 months and I havent even begun to get into it and really check out all the features almost too excited. It would be nice if my Galaxy 25 ultra was simply a Galaxy AI this was we could do everything together because I could use the help and someone telling me when im doing something wrong or not. It's going to take a long time before I can go over just about everything on this phone but im going to try my hardest. I really think this is the only phone that ill ever need now. Don't need an upgrade this phone simply does Absolutely everything I need it to do and so much more.
Value
5
Written by a customer while visiting Samsung US
Posted by: KennyGolub
from Ocala, Florida
Expertise:Intermediate
Verified Purchase:Yes
This phone is fantastic. I'm not sure if it's Android or Samsung, but I continue to be impressed by all the things this phone is capable of. I have to watch videos constantly to keep learning. There is just too much to remember. I haven't been this impressed with a cell phone since they first became available.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone, charging port bad
on July 31, 2025
Posted by: Hiseymp
[This review was collected as part of a promotion.] My charging port died on me within the first few months, but has been a great phone other than that
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Hiseymp, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important the full functionality of your device is to you every day. We have provided links to the Samsung Support Team and warranty information for your device if you are interested in resolving this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 31, 2025
Posted by: Wiscoguy
[This review was collected as part of a promotion.] My Samsung Galaxy Review – Loving the New AI Features & Overall Experience
I've been using Samsung Galaxy phones for years now, and honestly, they just keep getting better. Every time I think they’ve reached the peak, they surprise me again—and the latest models with all the new AI features are seriously impressive.
First Impressions & Design
Samsung has always been great when it comes to design and displays, but this year it feels extra polished. The screen is bright, super sharp, and really smooth. Whether I'm watching videos, scrolling social media, or gaming, everything just looks and feels amazing. The phone itself feels solid and premium in the hand, and I love the color options they’ve been doing lately—nice and classy.
Performance & Battery
Speed-wise, it’s everything you’d expect from a high-end phone—fast, responsive, no lag at all. Apps open instantly, multitasking is smooth, and gaming is a breeze. Battery life is solid too. I can easily get through a full day, even when I’m using it a lot. Charging is quick, and it doesn’t heat up like crazy either.
Galaxy AI – Surprisingly Useful
Now, the AI features are what really caught my attention. I was honestly a bit skeptical at first—thought it might be more of a marketing thing—but they’ve actually been super helpful.
Live Translate during calls is wild. I’ve used it a couple times when talking to relatives overseas and it worked shockingly well.
Generative photo editing is great for fixing little things in pi
Value
5
Written by a customer while visiting Samsung US