Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,589 Reviews)
Rating breakdown 19,589 reviews
5 Stars
16,888
4 Stars
2,115
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best Phone on the Market
on June 12, 2025
Posted by: Curtrhiel
[This review was collected as part of a promotion.] The first thing I noticed the moment I got my phone was it's size, I love the larger phone I have large hand so my Galaxy S25 Ultra allows me to text, send and respond to email with very few mistakes. The Camera is amazing I can take shots of the moon with the 100x zoom feature, and I can't even begin to talk about the video mode the 4k recording is top class you have to have this phone to experience that. Galaxy AI is top class as well it can do almost anything you ask, I asked it to create a logo for my business it made a perfect logo. The Spen makes the phone fun to use and also makes it easier to sign documents, instead of using my finger. If you don't have the S25 Ultra, get 1 you'll never need another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best S Series Model Yet
on June 12, 2025
Posted by: Mumbles
[This review was collected as part of a promotion.] I have the S 25 Ultra model and have had it for about 5 months now. It is by far the best one yet. Graphics on it are amazing. Speeds are amazing. Pictures come out very clear and impressive. It keeps me from being hacked and is a very impressive phone for the cost that I paid for it. The Galaxy Ai features are amazing as well and very helpful to me. The assisted calling feature helps me a lot because I am a veteran with disabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but Glitches
on June 12, 2025
Posted by: MrWaffles
[This review was collected as part of a promotion.] Great phone never had any issues using Samsung phones however if you have roughly 15 apps or more open the phone slows down drastically and I have had it where it freezes up entirely I typically have 5 apps open but there has been a few times where I have had tops 20 open at one time in the background.
Value
4
Written by a customer while visiting Samsung US
Posted by: Andrea Tellez Stipe
from Goldsboro NC
Expertise:Intermediate
Verified Purchase:Yes
My phone get hot when I'm over the phone. I'd like to get a contact number for customer service
No, I would not recommend this to a friend.
Features
3
Value
3
Response from Samsung USBy R&R Team, June 13, 2025
Hi Andrea Tellez Stipe, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important your phone calls are to you, and wanting to be able to hold on to your device comfortably for the duration. We have provided a link to a troubleshooting guide to help you with this experience at your convenience. We have also provided a link to the Samsung Support Team. You can reach out to them directly through chat if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is super good I haven't had an issue!
on June 12, 2025
Posted by: ah9244040
[This review was collected as part of a promotion.] Ever since I got this phone it's made my life easier, both battery life and screen resolution is by far the best I've seen on any modern phone and don't get me started on the speakers! Super loud even at half volume, I haven't gone to the max because half is just enough. The galaxy AI has helped me fix so many of my old pictures it's also just insane how much detail and effort they put into making this phone! I would try to use it without the case because just the phone alone looks immaculate I honestly am super glad I switched phones and now I'm thinking of getting the buds 2 pro! Mainly to have something sleek and hidden in my ear! They outdid themselves with this new phone I can't wait to see whats next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone packed with features
on June 12, 2025
Posted by: Dara66
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️
Galaxy S25 Ultra – Smart, Powerful, and Stunning
Galaxy S25 Ultra – Smart, Powerful, and Stunning
The Galaxy S25 Ultra delivers on every front—gorgeous display, top-tier 200MP camera, and blazing-fast performance with the latest Snapdragon chip. What really stands out are the new AI features that enhance photos, boost battery life, and make multitasking smoother than ever. It's smart, fast, and beautifully designed. Easily the best Android phone of the year!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Lover
on June 12, 2025
Posted by: HKFrye85
[This review was collected as part of a promotion.] I absolutely adore the Galaxy Series! I've had every single Galaxy S model since they first came out, and I've never really run into any issues—except for back in the S20 days when the screens seemed a bit fragile. Thankfully, with the S25 Ultra, that’s no longer a problem! I accidentally dropped it off the roof of my Bronco Raptor onto the highway, and you won’t believe it— the screen was perfectly intact! I didn’t even have a screen protector on yet, and the stylus fell out but was totally fine too.
And let me tell you, I am totally in love with the Galaxy AI interface! It’s super intuitive and easy to use; I find it so helpful. I’m probably only scratching the surface of all the amazing ways I can use it, and it feels like a whole new experience compared to what I’ve had before. The photo editing capability is just fantastic! I’m excited to share some original pictures and my edits of a beautiful cardinal that showed up on my porch. Can’t wait for you to see them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cameras. Period
on June 13, 2025
Posted by: Quazisayne
[This review was collected as part of a promotion.] Love all galaxy s series phones. Been buying them since they were notes. Like having a laptop in my pocket. Fast, great for games or business, AND BEST CAMERA ON A PHONE!!
Value
5
Written by a customer while visiting Samsung US