Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,055 Reviews)
Rating breakdown 20,055 reviews
5 Stars
17,220
4 Stars
2,176
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,050 out of
1,221)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Great phone
on June 25, 2025
Posted by: WhyGedoesntwork
[This review was collected as part of a promotion.] This phone is great overall. I personally liked th3 S23 ultra design better but already got used to the new one and don't mind it. What I do miss is the Bluetooth pen, and the better 100x zoom the s23 ultra had. Samsung should definitely bring those back. Battery life needs improvement as my phone doesn't make it to 3pm without needing to be recharged. AI features are awesome but it we have to pay extra for them next year, not worth it.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi WhyGedoesntwork, thank you for your feedback on your Samsung Galaxy S25 Ultra. WE are happy to hear that you are pleased with the device overall, and we would be more than happy to help you resolve the frustrations you mention experiencing. We have provided links to articles to help you maximize the device battery, integrate the redesigned features of the S Pen into your usage, and discover the camera settings and features. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My first Samsung
on June 25, 2025
Posted by: Sidnyc
[This review was collected as part of a promotion.] Always been a fan of Samsung tech my job now affords me the ability to own a galaxy ultra the camera is remarkable and high definition especially when I'm emailing high definition pictures for work the touch screen is responsive and the processor is a"no pun intended " but ultra fast I'm still trying to get the hang of AI system but I love it as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with the best features
on June 25, 2025
Posted by: Haidi96
[This review was collected as part of a promotion.] Great phone. Fast processing. Love all the AI features. Great battery life too. Very pleased with my decision to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
D&W lifevalue
on June 25, 2025
Posted by: DW Brand
Good time for worldwide 🌐 😎 God Did
✅️✅️✅️✅️✅️✅️✅️✅️✅️🌎♥️
✅️✅️✅️✅️✅️✅️✅️✅️✅️🌎♥️
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 25, 2025
Posted by: Swagoromo
[This review was collected as part of a promotion.] I've had Samsung phones my whole life and they keep getting better and better every year. I look forward to purchasing the next Ultra when it releases next year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera feature and dual camera features
on June 25, 2025
Posted by: Mukts1234
[This review was collected as part of a promotion.] Best value additions to the gadgets in my gadgets rooms
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
When only the best will do…
on June 25, 2025
Posted by: KGinSoFLA
[This review was collected as part of a promotion.] It’s hard to compare many devices because every OEM is copying each other and at this point , all flagship devices are not only amazing, they are usually very similar.
Of course the Android vs IOS battle will rage on - but they are simply different, each with their own pro’s and con’s and the difference comes down to preferences and priorities.
They are both fantastic!
They are both fantastic!
But the Samsung Ultra series is NOT just another flagship phone.
Samsung continues to provide an alternative to ordinary for anyone who wants (and can afford) a device that not only has everything the competitors offer …it has MORE.
Another massive differentiator is Galaxy AI. It has been seamlessly integrated and now the gimmicky, less useful integration has matured into truly transformative ways of using your device to - as strangle as it feels to admit - improve your life. And for anyone who has slept on Dex - you are missing out. When I am traveling, the addition of a couple cables / dongles and my folding portable keyboard, together with my phone give me desktop pc like functionality without having to squeeze another device into my carry-on!
Samsung continues to provide an alternative to ordinary for anyone who wants (and can afford) a device that not only has everything the competitors offer …it has MORE.
Another massive differentiator is Galaxy AI. It has been seamlessly integrated and now the gimmicky, less useful integration has matured into truly transformative ways of using your device to - as strangle as it feels to admit - improve your life. And for anyone who has slept on Dex - you are missing out. When I am traveling, the addition of a couple cables / dongles and my folding portable keyboard, together with my phone give me desktop pc like functionality without having to squeeze another device into my carry-on!
Its design is edgy (pardon the bad pun) the 4 cameras enable best-in-class photos and video and of course, the S-pen + Galaxy AI; make the S25 Ultra a superior device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Upgrade Yet with Galaxy AI Power
on June 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently switched to the Galaxy S25 Ultra, and it’s by far the most powerful and polished Galaxy phone I’ve ever used. The design feels premium in the hand, and the display is stunningly bright and responsive.
What truly stands out is Galaxy AI – it enhances daily tasks more than I expected. I use it to summarize long emails, translate foreign languages in real time, and even edit photos with AI-assisted suggestions. It’s like having a mini-assistant built into the phone.
The camera system is impressive. I captured a lot of my recent travels, and the AI-powered scene optimization makes a noticeable difference in detail and lighting. Battery life easily lasts me a full day of heavy use.
If you're someone who wants power, productivity, and the latest AI features in your phone, the S25 Ultra is a solid choice. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US