Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,134 Reviews)
Rating breakdown 7,134 reviews
5 Stars
6,108
4 Stars
844
3 Stars
110
2 Stars
37
1 Star
35
78%of customers recommend this product.
(
138 out of
176)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
S25 ultra is an amazing beast
on February 10, 2025
Posted by: HarleyRider15
[This review was collected as part of a promotion.] This is the best galaxy device to date, all the new features chipset, cameras, software, audio eraser, daily brief, AI and so much more is absolutely amazing. The S25 ultra has it all and then some. I am absolutely flooded at the power and speed this device has. The new homeui is exactly what i have always wanted from am android device,
total and limitless control of what i want my phone to look like is so amazing. Could not be happier with my purchase.
total and limitless control of what i want my phone to look like is so amazing. Could not be happier with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life
on February 10, 2025
Posted by: Aremia
[This review was collected as part of a promotion.] Being able to switch between apps while watching videos is nice to have. Enjoying the specs on the camera and video
Value
4
Response from Samsung USBy R&R Team, February 11, 2025
Hi Aremia, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the features and enhanced capabilities of your new phone. We have provided a link to the full device manual to help you discover additional features and align the settings to your preferences to best align to your usage and maximize your experience. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
LOVE the S25 Ultra❣️
on February 10, 2025
Posted by: sweetnes
I received my S25 Ultra a few days early, and the unboxing was seamless. It powered on right out of the box, and transferring data from my S23 Ultra was effortless. I immediately went to YouTube to view the tips and tricks video from Sakitech! So many new things. I love the phone overall, but I do have one major complaint (minus one ⭐ —Samsung removed Bluetooth from the stylus. Without it, you can’t use the stylus to trigger the camera shutter for selfies, a feature I relied on frequently. I’m honestly shocked they removed it and hope they find a way to bring it back soon.
Color: Frosted White
I had been waiting for them to make the white color again. Love IT!!❣️ Highly recommended.
Color: Frosted White
I had been waiting for them to make the white color again. Love IT!!❣️ Highly recommended.
Response from Samsung USBy R&R Team, February 11, 2025
Hi there Sweetnes, we appreciate you sharing your experience with your new Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the capabilities of your new device. We have provided a link to an article to help you with the changes to the S Pen capabilities. We have also shared a linkto the full device manual to help you set up both gestures and voice controls for your camera. Lastly, we have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless and Smart – A Game-Changer
on February 10, 2025
Posted by: Zohan88
[This review was collected as part of a promotion.] I’ve been using my Samsung device for a while now, and I must say, it has completely transformed my daily workflow. The seamless actions across apps make multitasking effortless, whether I’m switching between work emails, streaming my favorite shows, or managing social media.
One of my favorite features is Now Brief, which provides quick, relevant updates without any hassle. It keeps me informed and organized throughout the day. Additionally, the Audio Eraser is a game-changer for content creators like me—it removes background noise flawlessly, making my recordings crisp and professional.
Beyond productivity, the device excels in entertainment and performance. The high refresh rate makes gaming smooth, and the display quality enhances every video experience. Whether I’m working, gaming, or streaming movies, this Samsung device never lets me down!
I highly recommend it to anyone looking for an all-in-one powerhouse!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lo mejor de lo mejor S25 Ultra
on February 10, 2025
Posted by: Franci85
[This review was collected as part of a promotion.] Siempre con lo mejor la mejor IA nunca hecha sus cámaras son más pro todo lo que tiene q ver con su capa One IU 7 es la mejor experiencia en Android no hay nada mejor que esto
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone, WORTH the upgrade
on February 10, 2025
Posted by: 3Sticks44
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra and I'm so very happy with all the new AI things and the cameras!
Sadden about no Bluetooth for my S pen, but I'll learn to get used to not gaming those features anymore.
Overall I love the S25 Ultra and I'm glad I upgraded!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra Is A Great Upgrade From S22 Ultra!
on February 10, 2025
Posted by: Olaf2046
Great phone! Upgraded my awesome 512GB S22 Ultra that was working perfectly after 3+ years for the 1 TB S25 Ultra and I'm happy with the new phone and also Samsung ridiculously sumptuous trade in deal.
It is a great phone all around but I will single out some key points.
1. Although this S25 Ultra phone looks a lot like the S24, S23, S22 Ultras, It is very different inside. The software upgrades and AI need about a week to get used to. If you are savvy you can use AI to control a lot of functions on the phone. My phone was running too hot with quick declining battery life and I got AI to fix it for me and it worked. I feel that is where AI really shines.
2. The lightness feels much better than you would think. The 25 Ultra is much lighter and slimmer that previous Ultra phones and you won't know it until you are carrying it in your slim fit jeans pockets. Big Plus!
3. Curved corners and flat sidewalls make for an easier phone to carry compared to the older curved side design on the previous Ultras.
4. Camera hardware is the same as before but operate quicker and take much much much better pictures and videos. There is also a ton, like a ton ton, of new features for modifying photos and videos. I'm two weeks in and need another two to three weeks to master them all.
5. Out the box battery life is not as great as I thought but I am still messing with the features so its getting a lot of use and I find AI can help fix battery and performance issues.
6. The S - Pen downgrade is not issue for me. I didn't use it much on my S22 Ultra and I already bought a coin-sized Bluetooth remote clicker for taking remote photos. I'm pretty sure Samsung or the grey-market will develop a Bluetooth version S-Pen down the road.
7. I got a couple Samsung cases (The Ultra Clear and Klinesuit) but didn't like how they offer minimal protection for the camera bumps and when placed on a table top the phone rocks side to side. But compared to older Ultras the S25 Ultra is easy to grip and carry due to the flat side walls and flat screen and back glass. Also after seeing the S25 survive several normal height drop test videos onto concrete without any damages or deep scuff marks I may go caseless with my S25 Ultra.
It is a great phone all around but I will single out some key points.
1. Although this S25 Ultra phone looks a lot like the S24, S23, S22 Ultras, It is very different inside. The software upgrades and AI need about a week to get used to. If you are savvy you can use AI to control a lot of functions on the phone. My phone was running too hot with quick declining battery life and I got AI to fix it for me and it worked. I feel that is where AI really shines.
2. The lightness feels much better than you would think. The 25 Ultra is much lighter and slimmer that previous Ultra phones and you won't know it until you are carrying it in your slim fit jeans pockets. Big Plus!
3. Curved corners and flat sidewalls make for an easier phone to carry compared to the older curved side design on the previous Ultras.
4. Camera hardware is the same as before but operate quicker and take much much much better pictures and videos. There is also a ton, like a ton ton, of new features for modifying photos and videos. I'm two weeks in and need another two to three weeks to master them all.
5. Out the box battery life is not as great as I thought but I am still messing with the features so its getting a lot of use and I find AI can help fix battery and performance issues.
6. The S - Pen downgrade is not issue for me. I didn't use it much on my S22 Ultra and I already bought a coin-sized Bluetooth remote clicker for taking remote photos. I'm pretty sure Samsung or the grey-market will develop a Bluetooth version S-Pen down the road.
7. I got a couple Samsung cases (The Ultra Clear and Klinesuit) but didn't like how they offer minimal protection for the camera bumps and when placed on a table top the phone rocks side to side. But compared to older Ultras the S25 Ultra is easy to grip and carry due to the flat side walls and flat screen and back glass. Also after seeing the S25 survive several normal height drop test videos onto concrete without any damages or deep scuff marks I may go caseless with my S25 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
5
All you need will be in S25Ultra
on February 10, 2025
Posted by: Rayray
[This review was collected as part of a promotion.] Got updated from 24Ultra and had a major hesitation if I should. That feeling went away after transfering my data to the new 25Ultra:
- new One UI is great, great customization features
- ultra-fast processing speed
- astonishing camera capabilities
- new One UI is great, great customization features
- ultra-fast processing speed
- astonishing camera capabilities
Now brief is not there yet, but looking forward to use it when more features added.
Value
5
Written by a customer while visiting Samsung US