Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(11,136 Reviews)
Rating breakdown 11,136 reviews
5 Stars
9,566
4 Stars
1,241
3 Stars
197
2 Stars
68
1 Star
64
80%of customers recommend this product.
(
366 out of
455)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: Bomsik
[This review was collected as part of a promotion.] Alot of ai, faster processing, love the new device. So cool. Waiting for the new one as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra Is my "trophy phone"
on July 28, 2025
Posted by: Mosdefjoka
[This review was collected as part of a promotion.] As a long-time Samsung user, I have high expectations with every new release, but the Galaxy S25 Ultra has completely blown them away. This device isn't just a phone; it's a seamless extension of my life, work, and creativity.
The first thing you notice is the stunning display. Watching videos and editing photos is an absolute dream—the colors are incredibly vibrant and the clarity is second to none, even in the bright Utah sun. The refined design feels both durable and luxurious in hand.
But the camera system is where the S25 Ultra truly enters a league of its own. I've taken shots of the Wasatch mountains that look like they were captured on a professional DSLR. The zoom is clearer and more stable than ever, and the low-light performance is simply magical. Every photo is packed with detail and life.
However, the most transformative feature has to be the deeply integrated Galaxy AI. This is the real game-changer. It's not just a collection of features; it's a proactive assistant that learns my habits. The AI-powered photo editing suggestions save me time and make my pictures pop, and the real-time translation has become indispensable. The way Galaxy AI streamlines my workflow by organizing notes and summarizing articles is something I never knew I needed and now can't live without.
Performance is buttery smooth, no matter how many apps I'm juggling, and the battery life easily powers me through a full day of heavy use w
The first thing you notice is the stunning display. Watching videos and editing photos is an absolute dream—the colors are incredibly vibrant and the clarity is second to none, even in the bright Utah sun. The refined design feels both durable and luxurious in hand.
But the camera system is where the S25 Ultra truly enters a league of its own. I've taken shots of the Wasatch mountains that look like they were captured on a professional DSLR. The zoom is clearer and more stable than ever, and the low-light performance is simply magical. Every photo is packed with detail and life.
However, the most transformative feature has to be the deeply integrated Galaxy AI. This is the real game-changer. It's not just a collection of features; it's a proactive assistant that learns my habits. The AI-powered photo editing suggestions save me time and make my pictures pop, and the real-time translation has become indispensable. The way Galaxy AI streamlines my workflow by organizing notes and summarizing articles is something I never knew I needed and now can't live without.
Performance is buttery smooth, no matter how many apps I'm juggling, and the battery life easily powers me through a full day of heavy use w
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Touch screen with protection
on July 28, 2025
Posted by: MarieS
[This review was collected as part of a promotion.] Won't work
Touch screen is not compatible with protection screens
Touch screen is not compatible with protection screens
Value
2
Response from Samsung USBy R&R Team, July 29, 2025
Hi there MarieS, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not meeting your expectations in functionality. If you are using a screen protector with your device, you may need to enable the touch sensitivity setting in your settings app. We have provided a link to the complete manual for your device to assist you with this and all of the settings of your device. We have also shared a link to the Samsung Support Team to offer assistance if you continue to experience this frustration, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
this is great!
on July 28, 2025
Posted by: mija24
[This review was collected as part of a promotion.] I want Samsung 25 ultra I love design I hope I can get it when I win this one! I like silver and black
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Es perfecto para todo lo que necesito
on July 28, 2025
Posted by: Chimas
[This review was collected as part of a promotion.] Es tan perfecto y sobre todo superó todas mis expectativas sobre todo por la inteligencia artificial
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A reliable product that is a joy to use
on July 28, 2025
Posted by: JDBeast
[This review was collected as part of a promotion.] Of all the phones I have used over the years, my Galaxy S25 Ultra is the one I have enjoyed using the most.
I absolutely love the speed and capability of the software in daily use, and that it holds a terrific charge to satisfy my needs each and every day.
I can count on my device and look forward to using it. I couldn't image using another device that could match the quality, performance, and satisfaction of my S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a beauty and I love its design, feat
on July 28, 2025
Posted by: Yarenk
[This review was collected as part of a promotion.] I don't use galaxy AI too much but it's the best AI I've ever tested
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grate green and battery life
on July 28, 2025
Posted by: Nano2100
[This review was collected as part of a promotion.] Love the AI feauters on the camera and the s pen to remove images in the photos
Value
5
Written by a customer while visiting Samsung US