Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(23,151 Reviews)
Open Ratings Snapshot
Rating breakdown 23,151 reviews
5 Stars
19,853
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This phone is amazing fast and reliable. Quality .
on June 10, 2025
Posted by: Moyblazesup
[This review was collected as part of a promotion.] I use this device for different jobs to get done and also the game play is smooth. And the ai is crazy amazing and easy ask anything and the help the Ai provides is next level. Almost like having a library in your hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feature ever
on June 10, 2025
Posted by: Samlove3
[This review was collected as part of a promotion.] I wanted a new phone because, every 3 years I upgrade my phone. This time I was very excited to get the galaxy AI. This is a game changer. I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its amazing
on June 10, 2025
Posted by: Alef345
[This review was collected as part of a promotion.] I love all the features, especially the battery life.The camera is too good, and it is practical, it is also super durable and does not easily break or damage the screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The closest to the perfect phone
on June 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have not fully used the AI capabilities yet, but I'm looking forward to exploring them in the future. This phone is fast, reliable, and (er) studier than the previous Samsung S23 Ultra I used to own. I was hesitant to make the purchase based on reviews blasting the Spen Bluetooth capability being removed on this version; however I didn't and still don't use the Spen that much. I believe that is the reason why they removed that. Overall, I'm a satisfied customer and can't think of any other updates. What else can you add to improve this phone in future releases? If you ask me, I'll just say "I have no idea".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery could've been better
on June 10, 2025
Posted by: Maddy0220
[This review was collected as part of a promotion.] The product is great. But the battery could've been a bit better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on June 10, 2025
Posted by: Lmsys2000
[This review was collected as part of a promotion.] I use my S25 Ultra for both personal and business purposes. I love how lightweight it is, the speed and how easy it is to slide into a pocket.
I've been a Samsung user for decades and this phone is just one more reason I won't switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Stunning! A Top-Tier Smartphone.
on June 10, 2025
Posted by: TheOCGasman
[This review was collected as part of a promotion.] I've been using the Samsung Ultra 25 for a while now, and I can confidently say it's an absolute powerhouse of a smartphone. From the moment you turn it on, the great screen resolution hits you. Everything is incredibly crisp and detailed, making photos, videos, and even just Browse the web a true visual delight. The great colors on screen are vibrant and accurate, making every image pop.
Despite its impressive display, the phone manages to be large but not bulky. It feels substantial in the hand without being unwieldy or difficult to pocket, which is a major plus. I've also been incredibly impressed with the lots of storage, giving me ample space for all my apps, photos, and videos without constantly worrying about running out.
Performance-wise, the Ultra 25 is a dream. It offers smooth functioning across the board – whether I'm multitasking, playing demanding games, or just zipping through menus, there's never a hint of lag or stutter. This phone handles everything with grace and speed.
If you're looking for a premium smartphone experience with a gorgeous display, ample storage, and butter-smooth performance, the Samsung Ultra 25 is an easy five-star recommendation. You won't be disappointed!
Oh! Forgot to mention the Galaxy AI is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra
on June 10, 2025
Posted by: Love15
[This review was collected as part of a promotion.] Its an amazing phone with an upgrade camera that can take a great pics , long duration for the battery . I like it a lot my new phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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