Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(11,142 Reviews)
Rating breakdown 11,142 reviews
5 Stars
9,572
4 Stars
1,241
3 Stars
197
2 Stars
68
1 Star
64
80%of customers recommend this product.
(
367 out of
456)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
I'm pretty disappointed, actually, unfortunately w
on July 28, 2025
Posted by: NeverLucky13
[This review was collected as part of a promotion.] I don't know about the Galaxy AI don't know I have Gemini, on my phone I don't know if that's it. But I thought that was Google, I use Gemini, occasionally I'd never use Bixby for instance, I haven't used AI don't think at all since I've gotten this phone 2 months ago I tend to like the other one better. But, uh, maybe I'm just not using things correctly, and yeah, you need to learn more. I just hope the security is good because the last time I had my information. Hacked and my identity stolen over the whole thing, got into all my accounts. So I crossed my fingers even though I'm kind of disappointed with this model. That it's better in other ways to make a fork
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hi NeverLucky13, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know it can take time to learn all of the features and capabilities of your device after purchase. We have provided a link to the complete manual for your device to help you discover the capabilities of Galaxy AI and the ways you can use it to translate, edit photos and videos, among other amazing features. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has excellent features & so durable!
on July 28, 2025
Posted by: LivingDonorStar
[This review was collected as part of a promotion.] It's amazing just how much you can accomplish with the s25 ultra! And did I mention it's super durable? I am the queen of dropping phones, and I'm not just talking about on padded surfaces. I cannot tell you how many times I have dropped this phone with no case no cover no nothing on it and it only just recently took its first crack on the back of the phone not on the front not on the screen I have no shattered glass and like I drop it a lot! I'm always constantly screaming no in slow motion as I watch it hit the ground only to pick it up to see that there's no damage I don't know how they did it but they made this phone super durable!! Way to go Samsung, you've done it again!!!! 🩷
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best galaxy phone ever!
on July 28, 2025
Posted by: luisalemn
[This review was collected as part of a promotion.] The performance of this phone is excellent, and it's even better with the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a wonderful phone and smoothie easy to use a
on July 28, 2025
Posted by: Mine3719
[This review was collected as part of a promotion.] The galaxy ai it's really smart
I use my phone for work end game sometime
I use my phone for work end game sometime
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung makes the only phone I'll use
on July 28, 2025
Posted by: Samsinging
[This review was collected as part of a promotion.] Samsung has always been great. Now with the integration of Galaxy A.I. to their already outstanding platform, it gets even better. I love the freedom to sideload, but with all the triple A features that only Samsung seem to be able to provide. Cameras are excellent, speed is amazing, durability is incredible, screen is sharper and more colorful than ever, and how bout that sleek modern style? You can be manufacturer bound and bland with the other big name in cellular devices, or break out of that box with a Samsung. At the end of the day it's a no brainer for me, this is my fourth Samsung flagship device, and I'm already looking forward to my next. Can't wait to see what they come up with in the future, keep up the great work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Note user for many years
on July 28, 2025
Posted by: JRZGRL66
[This review was collected as part of a promotion.] I have used samsung note phone for many years. Switched to ultra since it has the s pen. This is something I use all the time. I'm disappointed they removed the Bluetooth option and heard the fold 7 does not support it anymore either. Please, keep the s pen at least on the ultra. It is very useful, especially for screen shots!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 Best phone yet!
on July 28, 2025
Posted by: AsherH
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is absolutely incredible! The standout feature for me is Galaxy AI. I love being able to highlight anything on screen to get instant results. Seeing a cute shirt on my favorite influencer and then being able to easily find it is so amazing. The photo editing tools are also next-level too. I use the AI feature to remove unwanted objects and enhance details. Everything feels smart, smooth, and effortless. 10/10 recommend for anyone who wants the best type of tech in their pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung keeps getting better and better!!!
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Amazing upgrade! I personally love the stylus addition to the Ultra series! Camera lens is top of the line! Clearest images even in nightmode!! Slick feel and lightweight!! Fits lovely in my hands!!
Value
5
Written by a customer while visiting Samsung US