Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,572 Reviews)
Rating breakdown 15,572 reviews
5 Stars
13,442
4 Stars
1,680
3 Stars
279
2 Stars
86
1 Star
85
82%of customers recommend this product.
(
479 out of
581)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
S25 Ultra Review
on August 24, 2025
Posted by: Dcisko
[This review was collected as part of a promotion.] Overall its a great phone. I dont like that the S pen has been changed. Old S pen was bluetooth this one is nothing more than a glorified stylus. Samsung dont alienate power users please. As a note I had the Z Flip 6 and it was 5 mths old that got the green line issue that I traded in to get this device
Value
4
Response from Samsung USBy R&R Team, September 4, 2025
Hi there Dcisko, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you with the redesigned features of your S Pen and integrating them in to your usage. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is working fast , and good
on August 24, 2025
Posted by: Juro2461
[This review was collected as part of a promotion.] Its my favorite phone ever. The fastest phone i ever had and with the best camera. Also Galaxy AI helps a lot with my job by giving me any information I ask
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great upgrade
on August 24, 2025
Posted by: 080380
[This review was collected as part of a promotion.] I love the galaxy all suggestions and I like quality of pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is AMAZING!
on August 24, 2025
Posted by: CARPEDIEMPHONE
[This review was collected as part of a promotion.] I have been a Samsung Loyal Phone Customer for over a decade. However, the new features on the Camera on this model is the best so far. I love the low light capabilities and the resolution is top notch. We no longer carry our DSL camera because of the quality of this cell phone! Well done!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice overall phone Can handle most intensive tasks
on August 24, 2025
Posted by: Redjoe
[This review was collected as part of a promotion.] it’s a game-changer for staying productive every day. The phone is super fast thanks to the Snapdragon 8 Elite processor, and the 6.9-inch AMOLED screen is gorgeous—everything just looks crisp and smooth.
The Galaxy AI features are surprisingly helpful. Things like automatically summarizing notes, transcribing voice recordings, or suggesting actions across apps really save time. I feel like I have a little personal assistant in my pocket. The S Pen is also great for jotting down ideas or highlighting notes, and now it even helps turn handwritten notes into summaries despite the Pen not having Bluthooth now but it's not a big deal .
Battery life is solid too—easily lasts a day and a half with heavy use. Plus, if you use other Samsung devices, it all syncs nicely, so notifications and tasks feel seamless across devices.
Overall, the S25 Ultra isn’t just a phone—it actually helps me get stuff done. If you’re looking for something that can keep up with a busy schedule, this phone is worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy and fast
on August 24, 2025
Posted by: Ucfman
[This review was collected as part of a promotion.] I use my s25 for streaming and gaming.streaming has had no issues and the sound is good enough to play music at the pool nice and loud! Gaming on 4x strategy games have been great and no issues with graphics. Fortnite and other graphic intense games were no problem but screen never felt big enough. Use it for searching in picture with Galaxy AI with Gemini AI when searching for products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the bedt camera ever up to now
on August 25, 2025
Posted by: Pinca9
[This review was collected as part of a promotion.] Galaxy s25 ultra is one of the best androids that i see up to now the camera is fantastic like now some companies are using the phone like a camera for their bussines
Value
5
Written by a customer while visiting Samsung US
Posted by: Laura
from Pensacola FL
Expertise:Intermediate
Verified Purchase:Yes
Im strictly a Samsung user. Had an S23 before this. It was too small, felt odd in my hand after my S20 plus BTS edition. Love the camera on this one. Please work with BTS on another special edition phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US