Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,042 Reviews)
Rating breakdown 20,042 reviews
5 Stars
17,210
4 Stars
2,174
3 Stars
383
2 Stars
123
1 Star
152
86%of customers recommend this product.
(
1,041 out of
1,210)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
It works great leaning new things everyday.
on June 15, 2025
Posted by: S25Ualtra
[This review was collected as part of a promotion.] Watching movies playing games is always great on this phone. This device is fast and I live the AI features. Camara quality is awesome zoom in and zoom out works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the upgrades (from S23 Ultra)
on June 15, 2025
Posted by: SpikeDaDawg
[This review was collected as part of a promotion.] Galaxy AI is great! Enjoying the ability to translate on screen.
The camera quality is amazing! I've been taking lots of pictures on our vacation. Everyone was impressed with the picture of the sunset from the sunset cruise we went on.
Also, as a person in an interracial couple, cameras usually white balance to one of us (one of us is extremely dark, or one of us is extremely bright). This phone balances our pictures perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features for Work
on June 15, 2025
Posted by: ColtoniusRex
[This review was collected as part of a promotion.] Galaxy AI has been wonderful concerning streamlining information and getting me answers to every question I ask.
The highlight of the phone has definitely been the s-pen. The active note taking has done wonders for my ADHD
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just swapped my S23 Ultra 5G for the S25 Ultra 5
on June 15, 2025
Posted by: Mickie04
[This review was collected as part of a promotion.] Me and my wife swapped the S23 Ultra 5G for the S25 Ultra 5G we have always been Samsung and are well familiar with Samsung's operating system my daughter has her Samsung table too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features on my phone
on June 15, 2025
Posted by: 2muchsoutherncharm
[This review was collected as part of a promotion.] The resolution is out of this world this galaxy AI is great I really love this sleek phone design and show it off when ever I get a chance
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there 2muchsoutherncharm, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the resolution and overall design of your device, and finding the features of Galaxy AI to be such a great value added. We hope you'll reach out to us again in the future at any time with questions or additional feedback about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung S25 Ultra
on June 15, 2025
Posted by: Jmoore76
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the ultimate phone. The ram memory and storage allows me to download everything I need for my busy lifestyle. The durability of the phone itself is what initially caught my eye, as I work in construction, and im in dirt, mud and water alot. I've literally dropped my phone in muddy water, found it, rinsed it off then took amazingly clear pictures of the job site for the company I work for. When im at home, I can listen to music, watch movies, play games or chat with friend and family. My kids love using the new Gemini AI feature for help with their homework, drawing pictures and even writing stories. Gemini AI is still in its infancy but it learns fast and is a great tool for referencing, taking notes and getting some feedback on simple ideas. The battery life of this phone is phenomenal. Im on it all day, checking/ sending emails and messages. Taking and making calls. And at home in the evenings im checking my stocks or playing games until i go to bed and all that on a single charge. Ive never had to stop during the day to charge it. Overall ,the Samsung Galaxy S25 Ultra is an amazing tool in today's hustle and bustle. Its not overpriced like some of the phones I've owned. This phone is stylish, durable, very user friendly and worth every penny I paid. I've yet to see a better phone on the market. Keep up the great work Samsung and thank you for simplifying my life with such an awesome product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Samsung Galaxy S25 Ultra is pushing boundaries
on June 15, 2025
Posted by: Lee1977
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is pushing boundaries with its AI-powered features, making everyday tasks smoother and more intuitive.
With One UI 7, the Galaxy S25 Ultra adapts to your habits, making your phone work smarter for you. It’s not just a smartphone—it’s an AI-powered companion that learns how you like to use it. Pretty cool, right?
With One UI 7, the Galaxy S25 Ultra adapts to your habits, making your phone work smarter for you. It’s not just a smartphone—it’s an AI-powered companion that learns how you like to use it. Pretty cool, right?
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hey there Lee1977, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy toh ear that you are thrilled with the enhanced features and capabilities of your phone, especially Galaxy AI. We have provided a l ink to the Samsung Support Team to offer one on one assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome. It has a wonderful battery.
on June 15, 2025
Posted by: Bamablonde6
[This review was collected as part of a promotion.] I love all the camera pro features, it has tons of great storage, and I love the new Galaxy AI. I chose the ultra because I love a stylus and I'm a student.
10 out of 10
10 out of 10
Value
5
Written by a customer while visiting Samsung US