Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,042 Reviews)
Rating breakdown 20,042 reviews
5 Stars
17,210
4 Stars
2,174
3 Stars
383
2 Stars
123
1 Star
152
86%of customers recommend this product.
(
1,041 out of
1,210)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Won't ever change
on June 14, 2025
Posted by: Smusselman72
[This review was collected as part of a promotion.] As usual my phone has been great with some new AI features. Having the ability to keep data online or only on the phone was a selling point. Its nice to have the option. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has excellent photo features!
on June 14, 2025
Posted by: Beufordinthe307
[This review was collected as part of a promotion.] The Galaxy phone has such excellent photo features and combined with Galaxy AI features I have actually made an online photo Gallery with my photo art available for the public to purchase which is amazing! I think the Samsung 25 Ultra however is not as user friendly as the 24 I liked the 24 better I was told the 25 Ultra was far better and a huge upgrade with the software but I find the 24 was, in my opinion, a better phone altogether. It seemed moresecure, more user friendly and more convenient with less accumulation of junk and adds and garbage. It seems the Galaxy AI on my S25 Ultra attracts a whole mess of crap that is unwanted and not warranted by the owner or primary user. I paid alot of money for the new bigtime updated software but was frustrated and disappointed and for alot more money which is seriously disappointing. Basically I want my S24 back! Sorry for the bad review but not so sorry.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does amazing things and I love the pic.
on June 14, 2025
Posted by: LovesDragonflies
[This review was collected as part of a promotion.] Galaxy AI re writes my information and makes it look much better. I also like the part where I get better quality in pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am in love with this phone!
on June 14, 2025
Posted by: Reed666
[This review was collected as part of a promotion.] Galaxy AI is fun and easy to use! I love the storage, cameras, gameplay, everything is just amazing. I am still learning all the things this phone can do!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on June 14, 2025
Posted by: Dsel2k
[This review was collected as part of a promotion.] Been using the Galaxy S25 Ultra for a bit — it’s kinda wild. Super sharp screen, takes stupidly good pics. Galaxy AI is doing the most, like fixing my blurry shots and finishing my texts when I zone out. Feels like the phone’s smarter than me half the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra is worth every penny!
on June 14, 2025
Posted by: MyLadyCorbett
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra in the lovely titanium pinkgold colour, and it has absolutely surpassed my expectations. The 6.9-inch Dynamic AMOLED display is stunning, bringing photos and videos to life. My previous phone was a Samsung Galaxy S21 Ultra, which I’ve definitely got my use out of but the differences between the phones is outstanding! Every aspect of the 25 Ultra is an ultimate upgrade from my old phone, the advances in the technology and specs is unbelievable and I'm very happy with my upgrade. The camera system is nothing short of exceptional! The 200MP main lens captures incredible detail, making even the tiniest features in photos stand out. The 50MP telephoto lenses helps bring distant subjects into sharp focus without compromising clarity, and the 50MP ultra-wide lens is ideal for capturing expansive landscapes or group shots. I've loved experimenting with the different lenses, getting some amazing results with lots of beautiful photos, with amazing detail and vivid colours. Night mode truly shines, delivering bright, detailed images in low-light conditions. The AI-powered enhancements elevate the photography experience, automatically optimising settings based on the scene. The AI features when editing photos are unbelievable, with the generative edit you can move parts of the image or even get rid of them completely, AI then intelligently fills in the remaining space to match the rest of the of the image.
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hi there MyLadyCorbett, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such a great experience with your new device, and enjoying exploring the enhanced features of Galaxy AI. We have provided a link to the Samsung SUpport Team for your convenience. They can offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Reese
from Fort Lauderdale, Fl
Expertise:Intermediate
Verified Purchase:Yes
There's so many things that this phone can do and I still haven't quite figured it all out. But so far of all the things that I did find, I feel it's worth having. I'm glad that I chose this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features including memory, camera, durabilit
on June 14, 2025
Posted by: AdminOfficer
[This review was collected as part of a promotion.] I use my galaxy s25 ultra for business and have never had a failure/crash. It is reliable 100% of the time. I've even had several co-workers purchase the s25 due to my recommendation and praise of the features and capabilities of the device.
Value
5
Written by a customer while visiting Samsung US