Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,577 Reviews)
Rating breakdown 15,577 reviews
5 Stars
13,446
4 Stars
1,681
3 Stars
279
2 Stars
86
1 Star
85
82%of customers recommend this product.
(
479 out of
581)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This product is amazing!
on August 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I mainly use my Samsung for calls and games the quality is amazing I love that I can utilize the pen in multiple ways on different apps the galaxy AI is fun to use and so easy to understand. The camera quality is top tier especially when I use the telescopiclense for stunning photos of the moon, the battery life is the best and I like that im able to use my device to charge my galaxy watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone galaxy
on August 20, 2025
Posted by: 1978jojo
[This review was collected as part of a promotion.] Phone is great and easy to use. The galaxy ai comes in hand. Would recommend this Phone to the older people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Continued Refinement to an aging design
on August 20, 2025
Posted by: S25UltraReview
[This review was collected as part of a promotion.] As always, Samsung continues to produce devices attempting to meet the needs of most users but alienates the S-pen loyalists by removing features to save money. They push AI features but I find them mostly unused. If I was still a student studying perhaps the AI benefits would be more impressive. No matter how I feel about Samsung's stagnation, I still come to appreciate the available themes and plethora of customizations available for my S25 Ultra. I want to hope that Samsung will once again innovate and impress me, but for now this will have to do.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided links to an article to help you with the redesigned S Pen features, and to the complete manual to help you with hand gestures and voice commands available to use with your device. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently Better Device with Each Release
on August 21, 2025
Posted by: Saddboi
[This review was collected as part of a promotion.] As a long time Galaxy Owner, I've seen the good and the bad from Samsung. My last device was a Galaxy S10+ which I had for years and when I recently upgraded to the 25 Ultra, I was blown away. The menu transitions are so much smoother, the advanced features and customizable aspects are far better than what I experienced with the S10. The transition from my old device using the Smart Switch feature was effortless, and the Link to windows capabilities have increased greatly as well. In addition to all of that, the S-Pen is fluid, responsive and accurate, and the ability to write to text, take notes, and draw / edit screenshots with it, have taken my productivity to a whole new level. All in all, I highly recommend the 25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product has features which are interesting
on August 21, 2025
Posted by: Street56king
[This review was collected as part of a promotion.] The s25 ultra is i must say a wonderful device that offers great features but in the up coming series, the suggestion made here is the emphasis laid on the camera features because to an extend there is no significant difference with the s24 ultra series. As per concerning the AI, it is great accross the s series well with limits to the s21 series.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Hi there Street56king, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the usage and capabilities of your device, and finding Galaxy AI helpful to you for a range of daily tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a machine!
on August 21, 2025
Posted by: McBnum
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly a powerhouse. From the moment I started using it, I could see how much thought went into both performance and design. The display is stunning—bright, sharp, and incredibly smooth, making everything from streaming to gaming a pleasure. The camera system is on another level, capturing detailed photos in any lighting condition, and the zoom is mind-blowing.
One of the standout features is Galaxy AI, which I’ve been using daily. Whether it’s summarizing notes, live translating conversations, or editing photos with AI-powered tools, it has made my work and personal life much more efficient. The AI suggestions feel natural and genuinely useful rather than just gimmicky.
Battery life easily lasts me a full day of heavy use, and charging is lightning-fast. I use the phone for work, school, streaming, and gaming, and it doesn’t miss a beat—no lag, no overheating, just pure performance.
Overall, the S25 Ultra is more than just a phone—it’s an all-in-one productivity and entertainment machine. If you’re looking for a device that can truly do it all, this is the one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing!
on August 21, 2025
Posted by: MrChris
[This review was collected as part of a promotion.] This device offers comprehensive functionality and excels in productivity-focused applications. Acquired to facilitate mobile operations for my small business, the initial setup presented some challenges due to the absence of comprehensive manuals or guides. However, the integrated Galaxy AI has proven to be an invaluable asset, significantly aiding in the completion of this personally demanding process. The Galaxy AI demonstrates superior performance compared to Google's offering, particularly in streamlining tasks such as setting reminders and managing appointments, where it consistently delivers seamless results.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest camera for Samsung and Iphones
on August 21, 2025
Posted by: Thedbx5
[This review was collected as part of a promotion.] Galaxy AI is awesome and fun to use on this phone
The camera and zoom is out of this world, went to an concert, back section but pictures came out like I was front stage
The camera and zoom is out of this world, went to an concert, back section but pictures came out like I was front stage
Value
5
Written by a customer while visiting Samsung US