Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(10,446 Reviews)
Open Ratings Snapshot
Rating breakdown 10,446 reviews
5 Stars
8,949
4 Stars
1,182
3 Stars
188
2 Stars
66
1 Star
61
79%of customers recommend this product. 
(
341 out of 429
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Wonderful experience right out of the box
on July 23, 2025
Posted by: JayStayGalaxy
[This review was collected as part of a promotion.] This phone stands on its own as a machine of excellent usability and future proof technology. The Galaxy AI features like call monitoring, transcripts, and search have all functioned flawlessly for me. Would absolutely suggest to anyone they upgrade to this phone, even if you're coming from IOS.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 Ultra, way more than just a phone! Love it
on July 23, 2025
Posted by: QueenHelene
[This review was collected as part of a promotion.] What can I say! I absolutely love my phone! The S25 Ultra has features that are incomparable. Let's not forget about Galaxy AI; I use it for random searches to having deep conversations. One thing for sure and 2 things are certain, you will not be disappointed from the sleek design to the ease of managing apps and the overall mechanism of a phone that is wayyy more than just a phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great body to phone
on July 23, 2025
Posted by: Courtsamsunglove
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra has completely revolutionized my daily routines, largely thanks to the incredible integration of Galaxy AI. For work, the AI-powered summarization in Samsung Notes is a lifesaver, quickly distilling long meeting transcripts or research papers into concise bullet points, freeing up precious time. When I'm traveling for business, Live Translate makes international calls and conversations seamless, breaking down language barriers instantly. Even everyday tasks like drafting emails are streamlined with Writing Assist, which offers suggestions for tone and grammar, ensuring my communication is always on point.
Beyond productivity, the S25 Ultra excels in entertainment and personal management. Streaming my favorite shows on the vibrant display is a joy, and the enhanced sound quality makes movies truly immersive. When I'm gaming, the optimized performance, thanks to the Snapdragon 8 Elite for Galaxy processor and AI-driven resource management, ensures a lag-free experience. I also appreciate how Galaxy AI's "Now Brief" feature provides personalized daily updates on everything from weather to news, setting me up for the day. And for my passion for photography, the AI ProVisual Engine and generative editing capabilities empower me to capture and refine stunning photos with professional-level control, effortlessly turning my casual snapshots into works of art.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Totalmente al dia con mi nuevo samsung S25
on July 23, 2025
Posted by: Doris
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Pertenezco al team samsung y no me cambio. Es el más amigable y amplio para usar
I would recommend this to a friend!
Performance
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth processor amazing quality camera
on July 23, 2025
Posted by: Sniperordep
[This review was collected as part of a promotion.] Amazing for streaming video games and streaming music also great for editing videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on July 23, 2025
Posted by: Samsunglovr81
[This review was collected as part of a promotion.] Love the AI features. They are so helpful and fun.
It is a super fast phone. I currently use it for my two small businesses and the phone's speeds are amazingly helpful. I appreciate it's long battery life when I am meeting clients all day and can't charge it. The NowBrief feature is very helpful to me because it helps with my commutes in a big city. Have only ever used Samsung phones and this one is the best one yet!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone battery
on July 23, 2025
Posted by: Elram86
[This review was collected as part of a promotion.] I like to make some memes and watch soccer and netflits movies and youtube videos and make memes for my Facebook
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far I am enjoying the new phone
on July 23, 2025
Posted by: RunningMac81
[This review was collected as part of a promotion.] I have only had my phone for about a week, but so far I really enjoy it. I'm still working with the AI meta and all the new features that come with it, like the Gemini. I would still like to see some changes get made. For example, when I take a picture and in my gallery it's in my recent pictures, I would like to move that picture over to an album in it not be duplicated. So instead of having a thousand pictures in my recents, if I broke it up into five different albums with a hundred in each album, then I should have 500 recents with Five albums with 100 pictures a piece.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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