Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,133 Reviews)
Rating breakdown 7,133 reviews
5 Stars
6,106
4 Stars
844
3 Stars
110
2 Stars
37
1 Star
36
78%of customers recommend this product.
(
137 out of
175)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The best by far
on February 9, 2025
Posted by: Alfred782
[This review was collected as part of a promotion.] I've had Samsung Galaxy for years and just upgraded from the s21 but I was still very impressed with the new model. It is much faster and easier to use with a lot better touch sensitivity. It's camera is amazing. The new AI and customization options are also amazing and the Now Brief customizes to your likings way more relevant than before. Now I'm wanting to get all type of accessories and tech items to utilize my phone to the fullest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
iPhone killer.
on February 9, 2025
Posted by: Android
[This review was collected as part of a promotion.] as being an huge android fan, I have recently brought my s25 ultra and I felt like " The day has arrived ". I do have a circle where everyone is apple user and i have had hold my nerves till today and hear comes s25 series when ever I start using this device, every time I hear like " this the magic eraser is good, circle to search is great , the way Gemini works in this device have totally made them shock ". and I have took some shots from s25 ultra and it has been the best among all the iphones. there is a bit negative in slow motion camera but the ai is hear to make it what ever way u want it. and now coming to screen " no competition " and the sound quality is better than iphone. and coming to battery, being a heavy user i have been charging it till 95 and It has lasted till the next day. now coming to the process it is beast 💪. as being a rough user it has sustained all damages caused.
finally I have heard the it from friends,
" what a product man "
" what a product man "
This is where the samsung reached a position where the iPhone would take a decade to reach there .
"finally king is hear to conquer his kingdom"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra Amazingly Fast
on February 9, 2025
Posted by: SamAndSung4Ever
[This review was collected as part of a promotion.] I've been using the S25 Ultra for 3 days now and it has been amazingly fast. I only use it for basic use such as emails, social media, and YouTube videos. The new feature Now Brief is quite useful, it allows me to start and end the day with some tips and recaps. I hope Samsung can allow Quick Access Payment feature from swiping up from the bottom of the screen to be customizable for other features and not only limited to samsung pass or wallet. From time to time, I feel the phone gets hot when using it extensively and overnight charging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It really is beautiful. I like his new design.
on February 9, 2025
Posted by: 980manu
[This review was collected as part of a promotion.] The new AI features are really great, I really like them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Device with power
on February 9, 2025
Posted by: Saim17
[This review was collected as part of a promotion.] The new s25ultra is quite a unique and powerful device with enchanced features and a slight change with the body make. While i am mesmrized by the design and features i wished the samsung should had kept tge bluetooth feature in spen entact with the phone for the air gesture feature, along with the interface not resembling the competitor phone.
Value
4
Response from Samsung USBy R&R Team, February 10, 2025
Hey Saim17, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are so pleased with the enhanced features of your new device, and we would love to help you have the best experience possible. We have provided a link to an article to help you with the capabilities of the redesigned S Pen. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade from S23
on February 9, 2025
Posted by: UrbanCamper
[This review was collected as part of a promotion.] Nice phone with good upgrades. But it still needs some work. The AI features are not that exciting. The sharp edges of the phone are uncomfortable, and the UI still needs some work.
Value
4
Response from Samsung USBy R&R Team, February 10, 2025
Hi there UrbanCamper, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the upgrades to your device. If you are finding the design of the device to be uncomfortable, we do recommend protective cases on all devices for protection, but this can also make holding the device more comfortable. We have provided links to the full device manual and the Samsung Support Team to help you with the features and align the settings to your preferences along with answering questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on February 9, 2025
Posted by: TheBlueTiger
[This review was collected as part of a promotion.] The phone is extremely fast and only had some small bugs so far. I upgraded from an S21 Ultra and I'm missing the better 100x zoom though from that phone. Plus the ability to use the S pen as a remote shutter would've been so nice. Not sure how often I would've used it, but to have it would've been helpful for those small situations. Overall still a huge upgrade and loving it so far. Maybe the next few generations will be the perfect phone. Also surprisingly, I use the Now Brief more than I expected, it's super helpful if you use your calendar a lot and like to check the weather, etc.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on February 9, 2025
Posted by: Lightnin
[This review was collected as part of a promotion.] I do an upgrade every 4 years and the change from the S21 Ultra to the S25 Ultra is huge. The speed, camera and AI are a night and day difference. Highly recommended upgrade.
Value
5
Written by a customer while visiting Samsung US