Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,378 Reviews)
Rating breakdown 10,378 reviews
5 Stars
8,893
4 Stars
1,172
3 Stars
186
2 Stars
67
1 Star
60
80%of customers recommend this product.
(
335 out of
420)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
So far, ok.
on July 21, 2025
Posted by: BtrflyChick13
[This review was collected as part of a promotion.] So I haven't spent much time on my new galaxy but I know one frustrating thing about it so far is the changes to customizing everything. I want to be able to setup my phone to my specifications. That includes my app drawer, notifications that pop up on the status bar, size of everything, etc. With this UI version I have been so irritated by things that I cannot setup the way I want that I don't even want to mess with it. I know pretty sad that I paid for a brand new phone that should be better than my previous one and won't even use it bc I can't get rid of a simple notification on the status bar. I have googled and asked the galaxy AI how to fix it. From what I could find I wasn't the only one upset about this. There was a work around... But guess what an update since then has made that work around not work. With the amount of money these phones cost I should be able to change whatever settings I want when I want. Period. It's not like I'm trying to hack the phone or anything. Aside from that irritation the phone seems to run better than my Note20 Ultra. I haven't really put it to work yet but I plan on it. I just hope that I don't find anymore unnecessary changes that prevent me from enjoying this phone. If it ain't broke, don't fix it. It's not that hard of a concept.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but...
on July 21, 2025
Posted by: VitoCrafting09
[This review was collected as part of a promotion.] Well. The Samsung galaxy s25ultra, is an amazing phone with very amazing features.
Its functions are mostly useful for such as the AI features for example, the functions of searching like the circle to search and more other functions. Apart from this useful things there are
some others that could be improved.
some others that could be improved.
Une of the thing that in my opinion needs to be improved is that when you search something using the voice searching, it gives you only the AI result of gemini intead of the Google search in general. It doesn't give you the chance to use the Google assistance instead of gemini. That is something that may be improved(chose between Google assistance and gemini).
Another disappointment with the Galaxy S25 Ultra is the removal of Air Actions, the Bluetooth-enabled S Pen gestures that were previously available on the S24 Ultra. These features allowed users to remotely control the camera for example, snapping a photo or switching between lenses with a simple press or gesture. In my opinion, eliminating these functions was a mistake. They may have been used by only a small group of people, but for those of us who relied on them, they added real convenience and a sense of innovation. The current S Pen feels like a step back in comparison.
The Galaxy S25 Ultra gets many things right and great performance, display, and camera. Still, there are a few things, like what I mentioned before, that I wish you would improve or restored. Hopefully future models improve on that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So glad to be back!
on July 21, 2025
Posted by: Teekay
[This review was collected as part of a promotion.] I went away from samsing for a while and instant regret! I am so glad to be back with samsung and I love my s25 ultra! I love the features and the ease to use it! The new options for the s25 are very nice, I am loving the AI and Gemini.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Use
on July 21, 2025
Posted by: Portsandy
[This review was collected as part of a promotion.] I think this phone will be good for me and my family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An INCREDIBLE Machine!
on July 21, 2025
Posted by: DeconOfDex
[This review was collected as part of a promotion.] With Dex I Basicaly Have a Laptop and It's Smoking Fast!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerhouse I've Truly Enjoyed This Year!
on July 21, 2025
Posted by: Brendan99
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra (12GB RAM model) for most of this year, and it’s been nothing short of amazing. The 6.8" Dynamic AMOLED 2X display is super bright and smooth with its 144Hz refresh rate—everything looks crisp whether I'm watching videos, gaming, or just scrolling.
Powered by the Snapdragon 8 Gen 4 and paired with 12GB of RAM, performance has been flawless. Multitasking, gaming, and productivity are effortless. The 5100mAh battery easily lasts a full day, and 45W fast charging gets me back up quickly.
The camera system is one of the best I’ve used. The 200MP main sensor takes incredibly detailed photos, and the dual telephoto lenses (3x and 5x optical zoom) deliver great results even from far away. Low-light and night photography are impressive, and the AI enhancements make a real difference.
One UI 7 runs smooth and clean, and I’ve enjoyed the S Pen features—great for notes and quick sketches. Plus, Wi-Fi 7 and Gorilla Glass Armor give it that extra future-proof edge.
Overall, the S25 Ultra has been a top-tier phone that I’ve truly enjoyed using this year. It delivers in every category—performance, camera, display, and battery—and feels like a true flagship worth having.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra with Galaxy AI
on July 21, 2025
Posted by: Foreverlove22
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for a few weeks now, and it's honestly the best smartphone I've ever owned. The performance is lightning fast, the display is vibrant and smooth, and the camera system is absolutely incredible — especially in low light.
One of the biggest highlights for me is Galaxy AI. The AI-powered features like real-time translation, intelligent photo editing, and AI summarization have made my daily workflow so much more efficient. It truly feels like having a personal assistant in my pocket.
Battery life easily lasts all day with heavy use, and the new titanium frame gives it a premium, sturdy feel. I also love the S Pen integration — it's super responsive and perfect for note-taking or photo editing.
Overall, the S25 Ultra with Galaxy AI is worth every penny. I highly recommend it to anyone looking for a premium phone that does it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from my s22 ultra.
on July 21, 2025
Posted by: Crgstvrs
[This review was collected as part of a promotion.] Simply like everything about this new phone. From the AI to the stylus. Everything runs much more smoothly than before
Value
5
Written by a customer while visiting Samsung US