Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,865 Reviews)
Open Ratings Snapshot
Rating breakdown 28,865 reviews
5 Stars
24,738
4 Stars
3,228
3 Stars
555
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Phone Works Great
on December 5, 2025
Posted by: NoOnEMaJoR
[This review was collected as part of a promotion.] Man, I use my Galaxy Ultra 25 for everything: gaming, surfing, paying you name it, I do it on my phone. I even use the Galaxy AI to help me shop, figure stuff out, or just ask it about something that's been bugging me. It handles everything perfectly. The only thing is, the battery drains pretty fast when I'm streaming, gaming, or whatever! Other than that, I love this thing, no complaints. Oh, and I can't forget the memory. I've got the 256 GB model, so I can load up on apps, and they all run super smooth, no lag or buffering whatsoever!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far the greatest phone ever
on December 5, 2025
Posted by: Slothman
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands down the best phone I’ve ever owned. The camera quality is insane—photos come out crisp with amazing detail, even in low light. The performance is lightning fast, no lag at all, and the battery lasts all day without even trying. The screen is super bright and smooth, and the build quality feels premium. Samsung really outdid themselves with this one. If you’re thinking about upgrading, this is absolutely worth it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on December 5, 2025
Posted by: Jkc123
[This review was collected as part of a promotion.] The device is amazing storage space processing speed and camera. Galaxy AI is very advanced and incredible highly recommend this device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So versatile
on December 5, 2025
Posted by: VikingMedic
[This review was collected as part of a promotion.] I use this for work a lot, as a paramedic the notepad features help a lot. The Galaxy AI also helps when looking things up. I also use this to game and irs powerful. And all around productivity boost using it. I love my S25 ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra power, speed, perfection
on December 5, 2025
Posted by: Jayniel
[This review was collected as part of a promotion.] it’s a next, gen mobile HQ that handles work, creativity, entertainment and everyday life like nothing else right now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung does it again - 5 stars
on December 5, 2025
Posted by: CowboyJoe
[This review was collected as part of a promotion.] I am using my Galaxy s25 ultra for work for personal use for entertainment and it has all of my bases covered. The new Galaxy AI features are amazing, and making task easier.
The phone has an amazing camera amazing speed lots of memory and storage.
I have been a Samsung Galaxy user since the S5 and I would totally recommend the Galaxy s25 ultra or any Galaxy s25 phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent quality and user interface.
on December 5, 2025
Posted by: Teddy0516
[This review was collected as part of a promotion.] I haven't had a chance to use the Galaxy AI function yet, but I'm looking forward to having a need for it. The phone and other functions are awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big screen, lightning fast
on December 5, 2025
Posted by: RecentlyRetired
[This review was collected as part of a promotion.] Just received my new Galaxy S25 Ultra. Love the size and speed of tge device. Can't wait till see the photos it takes!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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