Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,024 Reviews)
Open Ratings Snapshot
Rating breakdown 20,024 reviews
5 Stars
17,195
4 Stars
2,170
3 Stars
383
2 Stars
123
1 Star
153
86%of customers recommend this product. 
(
1,029 out of 1,200
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Love the S25 Ultra!
on June 2, 2025
Posted by: Taylor
[This review was collected as part of a promotion.] I love this phone! Most prominent changes for me from my last phone which was the s22 is the ui and galaxy ai. I didn't think I was going to use ai much but I find myself using it every day now. Almost like I couldn't live without it. Battery life feels strong again and the phone has so many newer features that just feel right. The display is amazing and the camera is stunning as always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my new Samsung S 25 Ultra!
on June 2, 2025
Posted by: CakePop
[This review was collected as part of a promotion.] I am loving my new Samsung Galaxy S25 Ultra! The phone is super sleek, fast, and the camera is amazing. What really stands out is the Galaxy AI—it helps with everything from editing pics to translating on the fly. It actually makes using the phone way easier and smarter. Battery lasts all day too. Super happy with my upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast phone. Great photos
on June 2, 2025
Posted by: SamsungSince2008
[This review was collected as part of a promotion.] I use my samsung for pretty much everything. Samsung AI makes photos so awesome!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The camera is out of this world!!
on June 2, 2025
Posted by: Liverpool2025
[This review was collected as part of a promotion.] I love my S25 Ultra. The camera takes amazing photos in the middle of night even when it's pitch black. Galaxy AI is also very helpful. I love how it summarizes my day and even reminding me to start winding down when I am close to my bedtime. All around a great device. In order to have a great battery life make sure to set your charging to 80%.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My New Galaxy S25 Ultra
on June 2, 2025
Posted by: Mayrami
[This review was collected as part of a promotion.] Hello here reviewing my Samsung Galaxy S25 Ultra which is a wonderful phone, I loved the AI ​​​​function since my old Galaxy S10 + did not have it and I had never used it and now I really like it since I use it to improve my photos either because someone crosses there when I am taking some photographs or simply for fun to edit certain photos with the generative AI editing, I love the fluidity of opening different applications runs very well between one and another and without any problem, the super brightness of the screen when under the sun instantly adapts to the light conditions, I also think the interpreter tool and the instant translation tool in calls are great, again the AI ​​​​in the section that you can generate different wallpapers is incredible the infinity of images that I can create and use, plus its design is very elegant that's why I love it and I also love its cameras with the super zoom and its stability you can capture amazing and unique photos since its colors are not so saturated they are rather more Natural. Without a doubt, the best phone I've ever owned, and I'm proud to be a SAMSUMGLOVER since I've been a fan of the brand since the first Galaxy S came out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features
on June 2, 2025
Posted by: LalaJ1122
[This review was collected as part of a promotion.] Thr Galaxy AI makes the features to the phone better the Galaxy Ai is now part of your text messages and the Galaxy AI is also part of your internet search I love this phone and very happy with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has the best features ,galaxy ai is
on June 2, 2025
Posted by: Bernz0108
[This review was collected as part of a promotion.] Galaxy AI is a suite of AI features on Samsung Galaxy devices that enhances communication, creativity, and productivity. It includes features like Live Translate, Writing Assist, and Interpreter for communication. For creativity, it offers Generative Edit, Sketch to Image, and Instant Slow-mo. Additionally, it includes features like Circle to Search, Chat Assist, and Galaxy AI Summary.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Expensive but absolutely worth the money
on June 2, 2025
Posted by: JestersLadyLove
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra boasts a range of impressive features:
**Advantages:**
- The camera functionality is outstanding; however, I am in the process of familiarizing myself with the various new features and filters available.
- The expanded storage capacity of 1 TB has markedly enhanced processing speed and the efficiency of transferring files and images.
- I am currently learning to utilize the DeX feature in conjunction with my laptop.
- I look forward to the opportunity to employ the Interpreter feature located within the 'Quick Settings.'
- I occasionally activate the Galaxy AI by mistake, yet I encounter difficulties when attempting to access it intentionally.
**Disadvantages:**
- The battery tends to deplete rapidly, regardless of whether the device is in active use or in standby mode.
- The stylus consumes a significant amount of battery power, which leads me to miss the S21 Ultra 5G pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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