Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,865 Reviews)
Open Ratings Snapshot
Rating breakdown 28,865 reviews
5 Stars
24,738
4 Stars
3,228
3 Stars
555
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Excellent Upgrade and Great Features
on August 10, 2026
Posted by: JorgeArtigas
[This review was collected as part of a promotion.] I chose this Samsung device because I wanted a reliable product with modern features that would fit easily into my everyday routine. After using it, I’m impressed with the overall design, performance, and range of features. I especially like how convenient it is for staying connected, checking information quickly, and keeping track of my daily activities without constantly reaching for my phone.
The display is clear and responsive, and the device feels well designed and premium. Samsung has done a great job combining useful technology with an easy-to-use experience. I’m still discovering some of the features, but so far I’m very happy with my choice. It has become a useful part of my daily routine, and I’m looking forward to getting even more out of it as I continue using it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features. Ive hardly every have problems.
on August 10, 2026
Posted by: JayDubb
[This review was collected as part of a promotion.] I chose movies. I usually use it to stream. Love the clarity
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 10, 2026
Posted by: HellBoy
[This review was collected as part of a promotion.] I chose this phone because it has everything you could want in a phone. This phone does everything you need it to and then some. I have never felt like this phone was lacking in any way. Do the smart thing and buy this phone and you'll be happy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Dont recommend
on August 10, 2026
Posted by: Neverbuythis
[This review was collected as part of a promotion.] This device has caused me nothing but issues sonce day one and still giving me issues do not recommend this model at all.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 13, 2026
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how distressing it is when your device is not meeting your expectations. We are always happy to assist our customers in working towards a resolution for any frustrations. Without knowing the details of your frustrations, we have provided a link to the Samsung Support Team to offer their expertise through chat at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on August 10, 2026
Posted by: BettyVM
[This review was collected as part of a promotion.] My Samsung S25 Ultra is a great device for daily use. I use it to stream videos, gaming and listening to music. It has a great battery that really lasts. I chose this phone since I have always been a Samsung user. It has great speakers and great resolution.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best Galaxy
on August 10, 2026
Posted by: Jfmerk2
[This review was collected as part of a promotion.] I chose Galaxy 25 ultra I feel is the combination of the s phones and the note phones. I been around since Epic. If you know you know.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 10, 2026
Posted by: Anthony
[This review was collected as part of a promotion.] I Chose this phone because I like to keep up with Samsungs latest and greatest tech. Their innovation is second to none.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, super smooth and easy to use.
on August 10, 2026
Posted by: KrissKonsii
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an amazing phone that makes everyday life feel easier, faster, and more convenient. From the moment you start using it, everything feels smooth and simple, whether you are texting friends, browsing social media, taking pictures, watching videos, or getting work done. The large, bright display makes everything look clear and enjoyable, while the powerful performance allows apps to open quickly and run without frustrating slowdowns. One of the best things about the S25 Ultra is its camera system, which makes it easy to capture high-quality photos and videos without needing to be a professional photographer. The battery also makes it convenient for people who spend a lot of time on their phones, giving you the freedom to get through your day without constantly worrying about finding a charger. The S Pen is another great feature because it makes taking notes, editing, drawing, and navigating the phone more convenient. Samsung also gives the phone a premium design that feels comfortable and high-quality in your hand. Overall, the Galaxy S25 Ultra is a great combination of performance, convenience, and useful features. It is easy to use, reliable, powerful, and packed with technology that genuinely makes everyday tasks more enjoyable. Whether you are a student, professional, content creator, or simply someone who wants a great smartphone, the S25 Ultra is an excellent choice that delivers an impressive experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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