Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,865 Reviews)
Rating breakdown 28,865 reviews
5 Stars
24,738
4 Stars
3,228
3 Stars
555
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Absolutely Blown Away by the Galaxy S25
on August 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Officially obsessed with the Galaxy S25! 🚀 The display is gorgeous, performance is lightning-fast, and the cameras are next-level. Upgrading to this was the best decision—Samsung knocked it out of the park!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliability and features.
on August 10, 2026
Posted by: NSL1952
[This review was collected as part of a promotion.] I chose Samsung because their products are reliable and have features I want most. My current device, the Galaxy S25 Ultra performs as expected and meets my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same product as before but updates suck
on August 10, 2026
Posted by: Becs83
[This review was collected as part of a promotion.] I chose Samsung about 15 years ago and have stayed with them ever since. I normally will get every other one of the new phones but im a little disappointed in the 25 Ultra, but mostly because of the updates causing the phone to lag. The battery life isn't the best but definitely still better than the older ones, a year in. I use my phone for literally everything, so it operating at top level all the time needs to happen, but lately, it lags over everything. Send a text, 30 minutes later it may go through. App crashing, can't avoid it or figure out the cause. So far, I've been told my options are to just get a new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My choice was a Samsung S25 Ultra
on August 10, 2026
Posted by: CantlivewoMyS25U
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra as my phone because for me it was just a no-brainer. I have been using Samsung since before the Note 5 and this phone was just the obvious and best choice. From, job related paperwork, to every day use; family pictures and video. This phone is my daily workhorse. I wouldn't change it for any other phone; except maybe a Samsung S26 Ultra. Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25 ultra phone
on August 10, 2026
Posted by: Robbie
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra last year been a good phone for most of the year,taken a few drops at work never broke the screen but my charging port dont work anymore can only charge wireless now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always will chose a Samsung Galaxy S Ultra.
on August 10, 2026
Posted by: dhamer59
[This review was collected as part of a promotion.] I love my Galaxy 25S Ultra. I chose this because I have been a Galaxy fan since the first one came out. The phone is fast for streaming and playing games. I do most of my video conferences and online medical appointments with no issues at all. There are so many safety and user features that I haven't even used them all. Can't wait for the S27 Ultra to come out so I can upgrade my phone and watch at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still best phone for now
on August 10, 2026
Posted by: Ashfallen
[This review was collected as part of a promotion.] I chose mainly for my personal driver and working great until now. All hardware and software working great and properly. And Im gonna keep using for now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An absolutely amazing phone.
on August 10, 2026
Posted by: Edenmom
[This review was collected as part of a promotion.] I choose Galaxy series exclusively until recently because it’s so easy to use and packed with useful features. I do miss the ability to use the S Pen as a remote shutter when taking photos, though. Honestly, I think Galaxy is the best phone out there, and I plan to keep using it in the future.
Value
5
Written by a customer while visiting Samsung US