Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,586 Reviews)
Rating breakdown 15,586 reviews
5 Stars
13,453
4 Stars
1,683
3 Stars
279
2 Stars
86
1 Star
85
82%of customers recommend this product.
(
480 out of
582)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Good quality
on August 14, 2025
Posted by: Woodywood
[This review was collected as part of a promotion.] Had many options for your day to day life. Simple to use yet many upgraded features
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Hi Woodywood, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the usage of your device, and that you are finding it easy to use but also having so many enhanced features. We have provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung phones
on August 14, 2025
Posted by: Hull11422
[This review was collected as part of a promotion.] Galaxy Ai is just amazing on the Samsung Galaxy s25. It is like magic which is extremely awesome experience.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hi there Hull11422, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so happy with your device and finding it to work like magic. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone for everyday use
on August 14, 2025
Posted by: MoldyPizzaman
[This review was collected as part of a promotion.] Honestly this phone is quite amazing, I was using a galaxy s21 ultra before this one and it's a huge upgrade. The screen feels much better from its responsiveness to its color accuracy. The thickness of the phone also feels just right, it's not too heavy and feels good to just hold. One of my favorite parts is the fingerprint sensor underneath the screen, it's incredible convenient especilly when my phone is at such an angle that I don't want to move it to see my face to be unlocked. The camera is great, love using "pro video" and use the amazing zoom up to 100x alot. The integration of Galaxy Ai is also a nice feature, such as for photos when you want to remove say a tree in the background or somebody you don't want in your photo and it does it seamlessly.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hello there MoldyPizzaman, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the enhanced features and capabilities of your device, and are loving capturing amazing photos and videos with your device, and using Galaxy AI to do some fun editing. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I am brand loyalists since 2005
on August 14, 2025
Posted by: Nadi123
[This review was collected as part of a promotion.] I’ve been a loyal Samsung user since my early adulthood, and the Galaxy S25 Ultra reaffirms why I’ve stuck with the brand all these years. I love this device for its cutting-edge features, especially the incredible camera system and the built-in S Pen. The combination of powerful performance, stunning visuals, and creative tools makes it the perfect phone for both everyday use and professional tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI on my S25U is the best!
on August 14, 2025
Posted by: Metalypse66
[This review was collected as part of a promotion.] It brings me great joy to have selected another Galaxy S series phone! This time, it's the S25 Ultra, and its integrated features, with the Galaxy AI along with some hidden gems, have significantly simplified my life. From summarizing what's on my screen to utilizing Google's Circle to Search, the AI call translation, and the delightful AI photo editing, I find myself using every single feature. The battery life is truly impressive; it's currently 7 PM on August 14, 2025, as I write this, and my phone has only 4 percent remaining. I charged it at 7 PM the previous evening, August 13, 2025, and haven't charged it since! I adore the display and the swift performance, and I appreciate the ability to personalize it to my liking. The themes allow me to switch personalities, and the Good Lock app lets me add extra functions! I am quite fond of the translation feature, especially how it works during phone calls and summarizes notes, or even what one is searching for on Samsung Internet. I love using the AI to edit my photos, is one of my favorite AI functions!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great all in one device
on August 15, 2025
Posted by: Cookman798
[This review was collected as part of a promotion.] I love my phone overall but I don't really see a huge difference in features from my s22 ultra to my s25 ultra. In fact my front camera almost seems to be defective. It's not clear and takes less efficient pictures than my s22 did.. I didn't want to take a check getting a warranty exchange because that phone could be even worse.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most innovative product I've ever seen
on August 15, 2025
Posted by: CheeseMan
[This review was collected as part of a promotion.] The Galaxy AI feature is the first ever in built AI feature in a phone and it includes a wide array of options such as advanced video editing,text analysis,and even circle to search which allows you to figure out or find out whatever is on your screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear Screen, Fast Phone, All-Day Power
on August 15, 2025
Posted by: HyperELITE
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an absolute powerhouse. I use it all day for work with DoorDash and Uber Eats, streaming NFL games, and gaming on the go - and the battery still lasts well into the night. The camera is stunning, capturing crisp, pro-quality shots whether I'm photographing the mountains or quick food pics for work. Galaxy Al has been a huge time-saver, letting me edit photos, summarize articles, and translate text in seconds. The new anti-reflective coating is a game-changer, making the massive display easy to see even in bright California sun. Combined with its blazing speed, gorgeous design, and rock-solid reliability, the S25 Ultra isn't just my phone - it's the ultimate all-in-one device for work, entertainment, and everyday life.
Value
5
Written by a customer while visiting Samsung US