Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,166 Reviews)
Rating breakdown 10,166 reviews
5 Stars
8,703
4 Stars
1,152
3 Stars
184
2 Stars
66
1 Star
61
79%of customers recommend this product.
(
318 out of
404)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Awesome phone!
on July 8, 2025
Posted by: JRO10120
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an amazing phone! It is incredibly fast, beautiful to look at, and feels just right in my hand. I've dropped it a couple of times without my case on it and it doesn't even have a scratch on it. The titanium frame and gorilla armor are the most durable I've ever seen in a phone. The processor is lightning fast and it never has any problem handling even the most memory intensive programs. The Galaxy AI is extremely intuitive and helpful for so many different applications. Even things I had no idea I needed it for! Overall, I say this is the most amazing phone I have ever owned and, by far, the best on the market! Way to go Samsung! Another incredible product!
Value
5
Written by a customer while visiting Samsung US
Posted by: Lauren
from Oklahoma
Verified Purchase:Yes
I bought this phone specifically for the camera quality. The enhanced zoom capability is awesome for when I go to concerts and the video quality while zoomed in is very good! If I'm in a group, people always ask me to take pictures because they know my camera quality is the best.
The screen quality is vibrant and crisp and makes watching media or playing phone games really enjoyable. I also like the fast processing speed because I mobile game quite often & hardly ever encounter a lag. The stylus is a bonus that I wasn't sure if I was going to use, since my last Ultra was an S20 & didn't come with one, but I use it all the time! It's awesome!
The screen quality is vibrant and crisp and makes watching media or playing phone games really enjoyable. I also like the fast processing speed because I mobile game quite often & hardly ever encounter a lag. The stylus is a bonus that I wasn't sure if I was going to use, since my last Ultra was an S20 & didn't come with one, but I use it all the time! It's awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra AI, Powerful Device for All
on July 8, 2025
Posted by: Trod1010
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra AI device for a while now, and it’s been a game changer. For streaming, I like how smoothly it handles my favorite shows on Netflix and Hulu. The crisp quality and no lag. In addition, gaming is a blast too; the graphics on titles like Call of Duty, by the way, my favorite mobile game which I play or gamed daily are stunning, and the response time is spot on. I also catch movies, you tube videos and sports on it, especially during game nights with the family, nothing beats the big-screen feel. For work, it’s my device for emails and video calls. The battery life is impressive, and the camera? Amazing It takes great photos, especially when on hikes I love to capture sunsets. Highly recommend my favorite Android, the Galaxy AI for anyone looking for a versatile device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Fast, and Incredibly Helpful
on July 8, 2025
Posted by: TechieTraveller92
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the best phone I’ve owned—super fast, amazing display, and top-notch cameras. What I love most is Galaxy AI. I use it to search by circling anything on my screen, get instant translations, and quickly edit photos. The AI even gives me a daily summary and handles tasks across apps. It really makes everyday use easier and more fun!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 8, 2025
Posted by: Gs25rocks
[This review was collected as part of a promotion.] Galaxy AI is a beast.
The phone has a beautiful screen, is super snappy, syncs with everything seamlessly, has great battery life, and the Ai helps it intuitively make my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product review
on July 8, 2025
Posted by: ZeYahe
[This review was collected as part of a promotion.] I like the multi-task features samsung has. It incredible to be able choose how sound features are played when using multi-task. I usually use this devices for social media such as youtube, facebook, instagram, and surfing the web simultaneously. I also use it to navigate traffic to work while playing music. Love that we can set the sound setting on navigation to not interfere with music. Love all the customization on the home and lock screen as well.
A few issues that I had with the phone itself it probably the heating issues. Sometimes the phone does overheat even though I don't use it for gaming. Could probably be one of the settings that was set to optimize performance? I did optimize it for performance rather than battery saving, so not sure if that was the issues or not. The other heating problem has to do with the system updates. When I update the recent phone system, it was overheating. The other issues is probably navigations. Could probably be google problem, but sometimes was told to follow a route that was still under construction.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I upgraded!!
on July 8, 2025
Posted by: purplecrocs9000
[This review was collected as part of a promotion.] Super happy with the S25, has good battery life, and all my apps and photos transferred perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Phone
on July 8, 2025
Posted by: LovelyGreekness
[This review was collected as part of a promotion.] I absolutely love this device. I came from the 24 Ultra which in the past I haven't had issues. My 25 has been amazing! The camera, the usability, and Galaxy AI has made my life so much easier. I use it all the time for home and for work.
In my home life I have used the camera a ton especially during baseball this season, both of my boys were always on opposite sides of the field so I was always able to watch both with using my camera!
In my home life I have used the camera a ton especially during baseball this season, both of my boys were always on opposite sides of the field so I was always able to watch both with using my camera!
Value
5
Written by a customer while visiting Samsung US