Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,199 Reviews)
Rating breakdown 10,199 reviews
5 Stars
8,734
4 Stars
1,155
3 Stars
184
2 Stars
66
1 Star
60
79%of customers recommend this product.
(
319 out of
405)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Every new feature I've used is awesome on S25ultra
on July 7, 2025
Posted by: MeeMawofBabies03
[This review was collected as part of a promotion.] I was extremely hesitant on upgrading from my note 10Plus because I loved so many of the features my phone had especially the expandable memory. But after reviewing the new specs on the S25 ultra I bit the bullet. I honestly can't say it was being worth it and I would do it again!! Amazing everything that I've tried!!
The camera in my note 10Plus was awesome but the camera on the S25 ultra is even more spectacular!! I'm doing leaning to use so many of the camera features but definitely am impressed!! It's my favorite part of the phone!! 😊
I do use it for personal but I do believe that if I had to use it for business I would be beyond impressed!!
I'm still trying to learn all the values of AI but not that savvy...but I do like the AI Google AI overview for anything I have questions about!! Still have allot to learn and I can't wait!!
The camera in my note 10Plus was awesome but the camera on the S25 ultra is even more spectacular!! I'm doing leaning to use so many of the camera features but definitely am impressed!! It's my favorite part of the phone!! 😊
I do use it for personal but I do believe that if I had to use it for business I would be beyond impressed!!
I'm still trying to learn all the values of AI but not that savvy...but I do like the AI Google AI overview for anything I have questions about!! Still have allot to learn and I can't wait!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Connie
from Milton, Florida
Expertise:Intermediate
Verified Purchase:Yes
Fast, long battery life and sturdy. I love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 7, 2025
Posted by: Loveme
[This review was collected as part of a promotion.] I love the picture it takes easy to use the battery last a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 7, 2025
Posted by: Schnauzerguy
[This review was collected as part of a promotion.] What a powerhouse! AI is fun and I'm still learning new things every week. Camera is best camera phone I've ever owned. All in all very pleased! Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not better than 24ultra
on July 7, 2025
Posted by: Samsung4skz
[This review was collected as part of a promotion.] I was surprised at how this phone is a downgrade on everything but the weight of the phone. Didn't like the new software update, the camera, how fast it is. I usually use my phone for concerts and traveling and ... my 24 ultra is way better unfortunately. I honestly regret buying this phone.
Value
2
Response from Samsung USBy R&R Team, July 8, 2025
Hello Samsung4skz, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changes to the software and other features, can take time as you adjust to new gestures and settings. We have provided a link to the full device manual to assist you with the settings and features of your device. We have also shared a link to an article to help you with the camera settings to capture the amazing concerts and traveling you are doing. We have also shared a link to the Samsung Support Team if you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best overall phone!
on July 7, 2025
Posted by: Houseofbatool
[This review was collected as part of a promotion.] Galaxy AI helps with reminders and help me to keep on top of my appointment. Its a great feature to have in a phone. Its like your own personal assistant in your hands with a bug screen and an amazing camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than S23
on July 7, 2025
Posted by: ZabGen
[This review was collected as part of a promotion.] Great phone. Battery time is amazing. Would prefer smaller screen but this one works perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone. Best Galaxy Ever
on July 7, 2025
Posted by: JJZB1579
[This review was collected as part of a promotion.] This cell phone ia unique and has a robust customer experience. The Galaxy AI adds a very powerful set of tools that makes this Ultra S25 the best phone in the market.
Value
5
Written by a customer while visiting Samsung US