Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,211 Reviews)
Rating breakdown 10,211 reviews
5 Stars
8,745
4 Stars
1,155
3 Stars
184
2 Stars
66
1 Star
61
79%of customers recommend this product.
(
319 out of
406)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Perfect Phone, Amazing built AI features
on July 6, 2025
Posted by: SamsungUser4lifeSD
[This review was collected as part of a promotion.] I was waiting for this phone specifically the ultra for long and bought the phone through carrier in March.
It feels amazing in hand and its lighter than ever.
Initially had so.e software bugs but got those fixed in later software updates.
Battery life is amazing and lasts me almost day and half, may be would have been better if it had faster charging like 65w or above.
About AI - Galaxy AI is on different league all togather, I use background eraser for photo all the time (photo assistant) , and that audio eraser for videos. I use writing asist/notepad assist many times while writing emails or texts. It helps a lot in everyday tasks.
I hope we get all these AI features free for life🤞
Also, I use Samsung routines a lot its interesting and automates a lot things.
Camera- no complaints there at all. Way better than competition. Video's are amazing.
Samsung desk feature is amazing.
Watching videos/ movies is amazing mainly when you are outside and in super bright conditions due to anti reflective coating. Flawless.
It feels amazing in hand and its lighter than ever.
Initially had so.e software bugs but got those fixed in later software updates.
Battery life is amazing and lasts me almost day and half, may be would have been better if it had faster charging like 65w or above.
About AI - Galaxy AI is on different league all togather, I use background eraser for photo all the time (photo assistant) , and that audio eraser for videos. I use writing asist/notepad assist many times while writing emails or texts. It helps a lot in everyday tasks.
I hope we get all these AI features free for life🤞
Also, I use Samsung routines a lot its interesting and automates a lot things.
Camera- no complaints there at all. Way better than competition. Video's are amazing.
Samsung desk feature is amazing.
Watching videos/ movies is amazing mainly when you are outside and in super bright conditions due to anti reflective coating. Flawless.
Only Cons -
Could be better if 16gb ram version was available all over the world.
Little more Battery capacity with faster charging for heavy users.
Could be better if 16gb ram version was available all over the world.
Little more Battery capacity with faster charging for heavy users.
Value
4
Written by a customer while visiting Samsung US
Posted by: SAMSON
Verified Purchase:Yes
Phone is good and works well. Only issue I have with it is voice recognition and commands are not the greatest. Takes a while for it to pick up commands or the commands are read wrong.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Generative Live Effect is Amazing
on July 6, 2025
Posted by: Newlywed25
[This review was collected as part of a promotion.] I have only had my new phone for a few months. So far, I cant get enough of the AI generative editing and lifelike effects.
It brings my most precious memories to life with just a few taps of the screen.
The excellent video quality makes me feel like husband is right next to me during our video visits while he is away.
It brings my most precious memories to life with just a few taps of the screen.
The excellent video quality makes me feel like husband is right next to me during our video visits while he is away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blown away by the usability and features
on July 6, 2025
Posted by: Legacy
[This review was collected as part of a promotion.] The AI function works seamlessly with other aspects of normal phone use. I didnt think I would use it much, but it has become an everyday essential!
The user functions and ability to style my phone the way I want to is easy and extremely nice. Didn't get that ability on the other phone brand....
The phone is fast and able to run high quality videos ans games at an battery percentage. I dont feel like im draining the battery or hurting the phone when I watch movies or TV shows or playing games.
The camera quality was another feature I didnt think I would care much about. I can say I was wrong again. It takes stunning photos and videos that when I show my friends or family the ask what camera did I use? The zoom function is crazy, I spotted a jet stream in the distance miles away and used the camera zoom function to see what was causing the white cloud. Low and behold I was able to see a military jet crusing through the sky which was just wild.
All in all I am extremely impressed with this phone and would recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 6, 2025
Posted by: Pickler420
[This review was collected as part of a promotion.] This is a great phone indeed, showcasing impressive speed capabilities. The battery life is also notably good, ensuring extended usage throughout the day. Furthermore, the screen's clarity offers a pleasant viewing experience. Additionally, the device provides ample memory for all my needs. Overall, it appears to be a well-rounded device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome beast of a phone (S25 Ultra)
on July 6, 2025
Posted by: Jrey92
[This review was collected as part of a promotion.] I've had the Galaxy S25 Ultra since launch, and I absolutely love it! The design is sleek, the performance is lightning fast with the Snapdragon 8 Gen 4 chip, and the display is just stunning 6.9" Dynamic AMOLED with silky smooth 144Hz refresh rate.
What really blew me away is the camera. The 200MP main sensor takes insanely detailed shots, even in low light. I’m constantly impressed by how sharp and vibrant my photos come out.
Whether you're shooting in bright sunlight or at night, the clarity, color accuracy, and detail are outstanding. The new 5x periscope zoom also gives you crystal-clear close-ups without losing quality.
If you're into photography or just love taking great shots with your phone, this camera is a game-changer.
I also love the AI photo editing tools they make everything so easy.
Battery life is solid, and the S Pen is great for quick notes and editing. The only thing I wish is that I could still use the stylus as a remote shutter like before that feature was super handy. But honestly, it’s a small trade-off for everything else this phone delivers.
Overall, the S25 Ultra is a beast. I’m super happy with it!
What really blew me away is the camera. The 200MP main sensor takes insanely detailed shots, even in low light. I’m constantly impressed by how sharp and vibrant my photos come out.
Whether you're shooting in bright sunlight or at night, the clarity, color accuracy, and detail are outstanding. The new 5x periscope zoom also gives you crystal-clear close-ups without losing quality.
If you're into photography or just love taking great shots with your phone, this camera is a game-changer.
I also love the AI photo editing tools they make everything so easy.
Battery life is solid, and the S Pen is great for quick notes and editing. The only thing I wish is that I could still use the stylus as a remote shutter like before that feature was super handy. But honestly, it’s a small trade-off for everything else this phone delivers.
Overall, the S25 Ultra is a beast. I’m super happy with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on July 6, 2025
Posted by: Profoverdrive
[This review was collected as part of a promotion.] The only complaint is that your can't set up different notifications from the message app. Email, messages, and most other notifications are the same.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever used
on July 6, 2025
Posted by: Nexus24
[This review was collected as part of a promotion.] I use this phone for everything. The display is bright and super clear. The battery last me all day , I unplug my charger at 3am and by 10pm I still have about 30% left. With heavy usage.
The galaxy AI comes in handy with writing down notes while I'm driving or adding something to my shopping list. The camera has insane quality and doesn't lose any when I zoom in. Face unlock is the fastest I've used in any phone , once I turn on the screen it feels faster than a blink to unlock
The galaxy AI comes in handy with writing down notes while I'm driving or adding something to my shopping list. The camera has insane quality and doesn't lose any when I zoom in. Face unlock is the fastest I've used in any phone , once I turn on the screen it feels faster than a blink to unlock
Value
5
Written by a customer while visiting Samsung US