Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,230 Reviews)
Rating breakdown 10,230 reviews
5 Stars
8,763
4 Stars
1,157
3 Stars
185
2 Stars
66
1 Star
59
79%of customers recommend this product.
(
321 out of
406)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Upgrade Indeed
on July 4, 2025
Posted by: SamsungUser74
[This review was collected as part of a promotion.] Easy to use, Galaxy AI Feature was easy to learn. The sleek and big screen are helpful for videos and photo taking. The camera is the best I've ever had. Definitely recommend. Our whole family has this phone and loves it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy
on July 4, 2025
Posted by: Oheredia2012
[This review was collected as part of a promotion.] I enjoy galaxy AI on my device it's so useful to me thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra has a great feature of AI editing
on July 4, 2025
Posted by: Amaznomi
[This review was collected as part of a promotion.] Galaxy AI is a great feature especially when it comes to photo editing and video editing. I have been using Samsung galaxy phones since they came out and I love. I find the interface very user friendly as well as quick response to the commands. I use my phone for mostly work and streaming and sometimes for gaming. It's a great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product does not have many wow factors
on July 4, 2025
Posted by: Beeran
[This review was collected as part of a promotion.] I hardly ever end up using my Galaxy AI. As I use my device for daily life, work, streaming, and typing, the Galaxy AI has not come in handy to make my life easier. If there is AI incorporated into my keyboard, it's not always so noticeable. It seems not to remember my most used email address. I always have to manually type my email address.
However, I do think that the galaxy AI does come in handy with my photo editing. I like how it can make people's eyes look open. But otherwise, the AI has not made it into my other daily routines.
My phone's battery is also not as long lasting as I was expecting. I've seen other phones with strong batteries and battery life for a bit cheaper price.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey Beeran, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important the lasting battery of your device is to you for all of your daily tasks. We are happy to hear you have found some enjoyment with the ability to edit your photos and videos. We have provided links to articles to help you maximize the battery life of your device. We have also provided a link to the complete manual to help you discover additional features of your device, and to the Samsung Support Team to help answer questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: K2ing
from Tucson, Arizona
Expertise:Expert
Verified Purchase:Yes
I'm very pleased with Galaxy S25 Ultra 512Gb easy setup, connect ability, sound... everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing all around!
on July 4, 2025
Posted by: Azhadin
[This review was collected as part of a promotion.] My s25 ultra has been amazing. It has served me well for everything ive done from editing with its galaxy ai to streaming videos to playing many games. I love it so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on July 5, 2025
Posted by: DubbluvsGalaxy
[This review was collected as part of a promotion.] I use my new Samsung S25 Ultra for streaming, gaming, planning work tasks, and more! Literally anything I need it to do it can do. With Galaxy AI the features are even more intelligent and will customize photos, documents, and learn from my input to make better suggestions. The cameras are so HD too, it's shocking at how much detail! I just highly recommend getting a good case to protect as this phone is worth protecting so as to get the most out of it and keep it working like new!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TTU Copilot meets Galaxy AI
on July 5, 2025
Posted by: FiascoDev
[This review was collected as part of a promotion.] I’ve been using the Samsung S25 Ultra for school, coding, and research, and one of its standout features is Galaxy AI integrated with Bixby. A major strength is how Galaxy AI simplifies managing files across multiple clouds — like Microsoft OneDrive (personal and school), Texas Tech’s Copilot 365, and Samsung Cloud. Instead of manually searching through folders, I can just ask Bixby to “find my research final drafts” or “pull up .cpp scripts,” and it works across these platforms. This truly saves time and helps keep my workflow efficient, especially during finals or coding sprints.
That said, there are a few drawbacks. Navigating multiple cloud sources via AI can sometimes lag, especially when permissions across platforms aren’t synced perfectly. Occasionally, Bixby misinterprets the request or pulls the wrong version of a file. Still, when it works, it feels like a huge productivity boost — no more opening each app separately.
Overall, Galaxy AI on the S25 Ultra turns the device into a smarter assistant for students and professionals juggling multiple cloud ecosystems. I hope future updates make cross-cloud searches even faster and more accurate.
Value
5
Written by a customer while visiting Samsung US