Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,281 Reviews)
Rating breakdown 10,281 reviews
5 Stars
8,811
4 Stars
1,159
3 Stars
186
2 Stars
66
1 Star
59
79%of customers recommend this product.
(
326 out of
411)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Almost there!
on June 30, 2025
Posted by: OneHotDj
[This review was collected as part of a promotion.] Even though it has galaxy Ai it still can't get voice recognition right an always picks up radio,tv,or other people talking,even after retraining! Speed is great,battery life acceptable, does do a few quirky things on its own. Being a power user i can deplete a battery in a day. If I'm easy on it 36hrs+- normal. Could use a few more user " adjustable " choices in system choices. Like holding a setting change,like last app used,etc. For a flagship model I would expect more flexibility. Pictures are great,could use more" clean-up " options. Grabbing screen shots a little tricky,takes some practice to get used to. Overall decent for what it is offered in a competitive market.
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi there OneHotDj, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased overall with the usage of your device, and we would love to help you with the small matters you mention experiencing. We have provided a link to the full device manual to help you with the features and settings of your device. We have some great tutorial videos online to help you with tips and tricks to enhance your usage. We have lastly, provided a link to the Samsung Support Team to answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
More Features Than I Know How To Use
on June 30, 2025
Posted by: Scoobinator
[This review was collected as part of a promotion.] I've had my phone a few months the now and it seems to have WAY more capability than I know what to do with. Screen size is perfect and the battery life is better than any phone I've ever had previously. I'm a fairly basic person but intrigued by the advanced features on this device, especially the Galaxy AI capability. Perhaps I'll run in to someone that can show me a couple things to help bring the Galaxy AI features to life for me. All in all, I LOVE this phone and look forward to learning more about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The good, bad, and ugly
on June 30, 2025
Posted by: Bzuck9
[This review was collected as part of a promotion.] The good - it's fast, pretty, and the new UI is hot. Galaxy AI is actually useful, not just trendy!
The bad - no removable storage still, nits seem less then advertised at full brightness, the s-pen bluetooth removal was dumb
The ugly - don't do Beta, it neutered GoodLock customizations, it seems to lock up a lot with my work profile (InTune)
The bad - no removable storage still, nits seem less then advertised at full brightness, the s-pen bluetooth removal was dumb
The ugly - don't do Beta, it neutered GoodLock customizations, it seems to lock up a lot with my work profile (InTune)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've ever seen.
on June 30, 2025
Posted by: AIUserForGood
[This review was collected as part of a promotion.] I use Galaxy AI almost everyday. Whether it's for photos, text, notes, or even phone calls, Galaxy AI is the way to go. My Galaxy S25 Ultra is one of the best phones I've ever had. It has great features as well. It's really fast and reliable. Haven't had any issues since I've bought my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone whit great pictures
on June 30, 2025
Posted by: EULATUTU
[This review was collected as part of a promotion.] The AI is very useful and everything, you can use for text, for customized picture, information and find anything you need, is fluid, it's very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 30, 2025
Posted by: SalSud
[This review was collected as part of a promotion.] Live the phone. The camera is really good. Fast processor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on June 30, 2025
Posted by: YessNC
[This review was collected as part of a promotion.] Love the Galaxy AI. Creating pictures is so easy. The pen is very convenient, the pictures are beautiful and editing pictures with the AI is great and easy. The cuality of everything is amazing. Definitely Galaxies get better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on June 30, 2025
Posted by: Dayne0310
[This review was collected as part of a promotion.] Love my Samsung s25 ultra. Its have an amazing camera. A perfect size. Great stylus pen for taking note. Battery size its amazing. Love the idea of the breafing morning news. N the health app work perfectly.
Value
5
Written by a customer while visiting Samsung US