Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone to come out yet
on March 20, 2025
Posted by: Tyleee98
[This review was collected as part of a promotion.] Best phone to date, there are so many features that it makes it basically a go to for all in one package device, a true pocket computer, and designed to work with speed, maximum ease of usability, and quality of life as a key tenet in its design and function. The pen with the AI drawing assist is lots of fun and creates alot of beautiful pictures even with my crappy artistry it actually makes it look even better because it gives it character and a kindve abstract uniqueness to it after the AI polishes the rough edges and spiffs it up some. Great for multi-tasking, productivity and a great work phone. The big screen allows you to do multiple things at once. The speaker is very loud and clear to and the camera and camera features r nothing less than professional photography quality. And my god! The zoom on the camera! Such a clear picture from very far you can shoot videos of planes from the ground crystal clear! I couldnt in good faith recommend any other mobile device currently out now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera quality
on March 20, 2025
Posted by: 1CATSHORTOFKRAZY
[This review was collected as part of a promotion.] User friendly edits for pictures & object eraser. The 6.9 screen makes my old s22 seem like a toy in comparison. 1 downfall, the flashlight option disappeared after my apps from old cell transferred.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fell in love within 5 min
on March 20, 2025
Posted by: DrewGlizzy
[This review was collected as part of a promotion.] Had to go into my mobile carriers store to get a feel for it and was not disappointed one bit . The feel is way better than the s22. I can instantly tell the smoothness in transitions. Can't wait to take amazing photos with the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Pictures
on March 21, 2025
Posted by: Yayo21
[This review was collected as part of a promotion.] The camara is Exceptional the quality is amazing and all the functions are incredibly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S25Ulta review
on March 21, 2025
Posted by: BPNTN
I'm negative because of all the popups and confusing AI stuff on my new phone. I just wanted a phone with a good camera and it works great. I don't have the time and patience to try to read all the directions.
Response from Samsung USBy R&R Team, March 24, 2025
Hi there BPNTN, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that new devices can take time to learn the full capabilities and adjust to the settings to your preferences. We have provided a link to an article to help you with the pop ups you mention experiencing. We have also provided a link to the full device manual to help you with the features and settings of Galaxy AI. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Facebook
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Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Always loved my Samsung
on March 21, 2025
Posted by: ThomTurn
[This review was collected as part of a promotion.] I have never had a problem with Samsung. I've had Samsung since Galaxy S5 and nothing will make me change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features and capabilities
on March 22, 2025
Posted by: Kitkat2023420
[This review was collected as part of a promotion.] Absolutely love how easy it is too customize my device with all the Samsung specific apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has very good features
on March 22, 2025
Posted by: Bookubooku
[This review was collected as part of a promotion.] The functions are very good. Specially Ai wow you need to use it
Value
5
Written by a customer while visiting Samsung US