Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,339 Reviews)
Rating breakdown 10,339 reviews
5 Stars
8,863
4 Stars
1,164
3 Stars
186
2 Stars
67
1 Star
59
80%of customers recommend this product.
(
333 out of
418)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great Phone
on June 30, 2025
Posted by: SportsMom26
[This review was collected as part of a promotion.] The Galaxy S 25 Ultra has been the best phone I've had in a while. The Galaxy AI is amazing. It has helped me write professional emails and text messages. It also takes amazing pictures!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anshsh
from Boston
Expertise:Intermediate
Verified Purchase:Yes
I really loved the mobile, it has best features and so convenient
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S25 Ultra
on June 30, 2025
Posted by: ImperfectAnjel50
[This review was collected as part of a promotion.] OMG!!! This phone is AMAZING! First of all, I'm a Samsung fan. This phone was an update of my Samsung S21. It took a little getting used to but I absolutely love it now. I love the size, the feel, and the performance of this device. Oh! Let's not forget the S Pen!! I've wanted another device with a pen since my Note 9! It has amazing features that I have been exploring such as the Galaxy AI, the camera is amazing, I also like the fact that Bixby can still be used while I adjust the the Galaxy AI. This phone is packed with interesting things. I've had mine 2 months and I feel like I have just scratched the surface of what this Galaxy S25 Ultra is capable of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 ultra
on June 30, 2025
Posted by: Joshuag
[This review was collected as part of a promotion.] S25 ultra Galaxy Ai
The OS is nothing too away from the s24 ultra, the Samsung pen had a downgrade, some apps crash if you use them simultaneously like WhatsApp video call and Google maps, overall the phone is not slow and rather pictures are good, I'll recommend trying to incorporate more the ai assistant to a day to day live
The OS is nothing too away from the s24 ultra, the Samsung pen had a downgrade, some apps crash if you use them simultaneously like WhatsApp video call and Google maps, overall the phone is not slow and rather pictures are good, I'll recommend trying to incorporate more the ai assistant to a day to day live
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hello there Joshuag, we appreciate you taking time out of your day to share your experience of your Galaxy S25 Ultra with us. We are happy to hear that you are finding the camera of your device and overall speed of your device to be good for your needs and usage. We would love to help you troubleshoot the frustration you mention experiencing, and have provided links to guides below to assist you with the apps crashing you mention, and redesigned features of the S Pen. We have also provided a link to the Samsung Support Team if you have questions about any of your Samsung product, or continue to experience any frustrations. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing AI, Camera and all around functionality.
on June 30, 2025
Posted by: Jude19
[This review was collected as part of a promotion.] Galaxy AI has made my phone all more efficient in any applicable scenarios from summarize news, emails, search to circle been huge help finding stuff online, editing videos and photos, to simple as to making new dish all with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All for one ,, one does all
on June 30, 2025
Posted by: Fergiewaffle
[This review was collected as part of a promotion.] I travel a lot , been to over 60 countries ! Take sooo many photos. The funniest thing is that everytime it's group photos, nature photos everyone always state to use my phone because it takes best pictures. As a newly retired person, and a 100% veteran i use the crap outta my phone, calender keeps my life organized , simplicity to me of os and updates, the seamless connection to the Samsung ecosystem, and the battery life ...I can't fathom using anything else. I tried the pixel 9 pro xl, nope!! Returned !! Im good ...now excited for whats next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Daily Powerhouse with Premium AI Features.
on June 30, 2025
Posted by: BeyondReflexes
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse. I use the S-Pen daily it’s perfect for capturing text from images, taking handwritten notes, and instantly converting them to editable text. The cameras are next-level: the 50MP ultra-wide lens is crisp and clear, and the 200MP main sensor lets me zoom in with incredible detail. Macro mode reveals textures and tiny details I’ve never noticed before.
Galaxy AI is a game-changer. I use Google’s Gemini Live to brainstorm ideas on the go, and it feels like having an intelligent assistant right in my pocket. Another feature I love is Audio Eraser it removes unwanted background noise from videos, making the sound much cleaner.
“Circle to Search” with Google is fast, intuitive, and super handy when I want instant info on something in a photo or video. And the titanium frame? It feels premium, strong, and built to last. The S25 Ultra isn’t just smart it’s a complete creative and productivity tool in one sleek device.
Galaxy AI is a game-changer. I use Google’s Gemini Live to brainstorm ideas on the go, and it feels like having an intelligent assistant right in my pocket. Another feature I love is Audio Eraser it removes unwanted background noise from videos, making the sound much cleaner.
“Circle to Search” with Google is fast, intuitive, and super handy when I want instant info on something in a photo or video. And the titanium frame? It feels premium, strong, and built to last. The S25 Ultra isn’t just smart it’s a complete creative and productivity tool in one sleek device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra is the best of the best.
on June 30, 2025
Posted by: TacticalKilr
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra isn't just smartphone; it's a meticulously refined mobile powerhouse that solidifies Samsung's position in the marketplace. Having spent considerable time with this device, I can confidently say it delivers an unparalleled experience.
The display remains a true showstopper. With incredible brightness that effortlessly handles direct sunlight, vibrant colors, and inky blacks, every piece of content from high-resolution photos to graphically intensive games looks absolutely stunning. The buttery smooth 120Hz refresh rate makes navigating the UI and scrolling through feeds an absolute dream.
Multitasking is a breeze, and Samsung has once again pushed the boundaries of mobile photography. The quad-camera setup is incredibly versatile, offering an array of lenses that cover every possible scenario. The main sensor captures breathtakingly detailed and vibrant photos in nearly any lighting condition, while the improved ultrawide lens offers an expansive perspective. The telephoto lenses, particularly the periscope zoom, are simply astonishing, allowing you to capture distant subjects with remarkable clarity.
Features like enhanced Nightography and advanced AI processing further elevate the photography experience, making it easier than ever to capture astonishing photos.
Samsung Galaxy S25 Ultra isn't just a smartphone, it's a statement. It's a device that caters to those who refuse to compromise on performance, photography, and productivity.
The display remains a true showstopper. With incredible brightness that effortlessly handles direct sunlight, vibrant colors, and inky blacks, every piece of content from high-resolution photos to graphically intensive games looks absolutely stunning. The buttery smooth 120Hz refresh rate makes navigating the UI and scrolling through feeds an absolute dream.
Multitasking is a breeze, and Samsung has once again pushed the boundaries of mobile photography. The quad-camera setup is incredibly versatile, offering an array of lenses that cover every possible scenario. The main sensor captures breathtakingly detailed and vibrant photos in nearly any lighting condition, while the improved ultrawide lens offers an expansive perspective. The telephoto lenses, particularly the periscope zoom, are simply astonishing, allowing you to capture distant subjects with remarkable clarity.
Features like enhanced Nightography and advanced AI processing further elevate the photography experience, making it easier than ever to capture astonishing photos.
Samsung Galaxy S25 Ultra isn't just a smartphone, it's a statement. It's a device that caters to those who refuse to compromise on performance, photography, and productivity.
Value
5
Written by a customer while visiting Samsung US