Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,360 Reviews)
Rating breakdown 10,360 reviews
5 Stars
8,878
4 Stars
1,169
3 Stars
186
2 Stars
67
1 Star
60
80%of customers recommend this product.
(
335 out of
420)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Phone can do everything I need it to!
on June 30, 2025
Posted by: BusyGuy
[This review was collected as part of a promotion.] I use my phone for work, playing games, and school. My phone can do it all and does it all well. The camera is amazing. My friends ask to use my phone when taking pictures.
I love using Galaxy AI. Got a question about anything? I just ask my phone, I get the answers, and I move on. Its so quick, easy, and helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 30, 2025
Posted by: Bex2025
[This review was collected as part of a promotion.] I love the camera quality on the phone, and the best face features with the new ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on June 30, 2025
Posted by: UltraSam
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra, released on February 7, 2025, is Samsung's top-tier flagship smartphone for the year, succeeding the Galaxy S24 series. It was announced alongside the S25 and S25+ at the Galaxy Unpacked event in January 2025.
Here's a review of its key features and aspects:
Design and Durability:
* Refined Aesthetics: The S25 Ultra features a subtly refined design with slightly more rounded edges than its predecessor, aiming for a sleeker and more comfortable feel.
* Premium Materials: It boasts a tough titanium frame and reinforced Corning® Gorilla® Armor 2 display glass, making it highly durable.
* IP68 Rating: The device retains its IP68 water and dust resistance, offering peace of mind in various environments.
* Integrated S Pen: As expected for an Ultra model, the S Pen remains integrated, providing enhanced productivity and creative capabilities.
Display:
* Stunning Visuals: The S25 Ultra sports a 6.9-inch LTPO Dynamic AMOLED 2X screen with a resolution of 3,120 by 1,440 pixels. This is a slight increase in size from the S24 Ultra.
* Exceptional Brightness: With a peak brightness of 2,600 nits, the display is incredibly vibrant and easily viewable even in direct sunlight, aided by an anti-reflective coating.
* Reduced Bezels: Samsung has reduced the bezel thickness by 15%, resulting in a more immersive, almost edge-to-edge screen experience.
* Variable Refresh Rate: It features a 120Hz variable refresh rate for smooth scrolling and responsiveness
Here's a review of its key features and aspects:
Design and Durability:
* Refined Aesthetics: The S25 Ultra features a subtly refined design with slightly more rounded edges than its predecessor, aiming for a sleeker and more comfortable feel.
* Premium Materials: It boasts a tough titanium frame and reinforced Corning® Gorilla® Armor 2 display glass, making it highly durable.
* IP68 Rating: The device retains its IP68 water and dust resistance, offering peace of mind in various environments.
* Integrated S Pen: As expected for an Ultra model, the S Pen remains integrated, providing enhanced productivity and creative capabilities.
Display:
* Stunning Visuals: The S25 Ultra sports a 6.9-inch LTPO Dynamic AMOLED 2X screen with a resolution of 3,120 by 1,440 pixels. This is a slight increase in size from the S24 Ultra.
* Exceptional Brightness: With a peak brightness of 2,600 nits, the display is incredibly vibrant and easily viewable even in direct sunlight, aided by an anti-reflective coating.
* Reduced Bezels: Samsung has reduced the bezel thickness by 15%, resulting in a more immersive, almost edge-to-edge screen experience.
* Variable Refresh Rate: It features a 120Hz variable refresh rate for smooth scrolling and responsiveness
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone I've Owned
on June 30, 2025
Posted by: WrayVitki
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the best phone I've ever owned. The built in Galaxy AI is an amazing phone enhancing resource, making tasks easier, and it's very helpful.
The camera is hands down the best camera I've ever had on a phone, it's pictures are amazing and vibrant, and with the AI tools, the pictures are outstanding. I take photos as a hobby and I love the camera. Not going to lie, you have to poke around and play with it to figure out all the capabilities of it, but once you do it's sweet.
The video capabilities are pretty cool too, there's a ton of tools and features that you can use to make professional looking video.
The One UI 7 on it is nice, but with the good lock app, the phone is completely customizable. I highly recommend you download that app, it's a great accessory to an amazing phone.
I don't regret spending the money on this phone, it's completely worth it. I give it 11/10.
The camera is hands down the best camera I've ever had on a phone, it's pictures are amazing and vibrant, and with the AI tools, the pictures are outstanding. I take photos as a hobby and I love the camera. Not going to lie, you have to poke around and play with it to figure out all the capabilities of it, but once you do it's sweet.
The video capabilities are pretty cool too, there's a ton of tools and features that you can use to make professional looking video.
The One UI 7 on it is nice, but with the good lock app, the phone is completely customizable. I highly recommend you download that app, it's a great accessory to an amazing phone.
I don't regret spending the money on this phone, it's completely worth it. I give it 11/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on the 25 series
on June 30, 2025
Posted by: Myultramyway
[This review was collected as part of a promotion.] Galaxy Ai is so enhanced the photos picking which pose u like best is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything and more!
on June 30, 2025
Posted by: Chrisw0529
[This review was collected as part of a promotion.] Love the galaxy ai, it does anything you want it to. I also love the phone as a whole.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on June 30, 2025
Posted by: SoccerStud
[This review was collected as part of a promotion.] The phone and AI are great but the battery runs low daily. I have to charge it every day.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey SoccerStud, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the enhanced features of Galaxy AI on your device. We have provided links to guides to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team to offer assistance if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Love the AI features
on June 30, 2025
Posted by: Sweet223
[This review was collected as part of a promotion.] Galaxy AI has proven to be a valuable asset, significantly enhancing daily task management. The S Pen is frequently utilized, and the device's camera also delivers exceptional performance.
Value
5
Written by a customer while visiting Samsung US