Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,133 Reviews)
Rating breakdown 7,133 reviews
5 Stars
6,106
4 Stars
844
3 Stars
111
2 Stars
36
1 Star
36
79%of customers recommend this product.
(
137 out of
174)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This product has great esthetics and super fast pr
on February 7, 2025
Posted by: LucaBrasi23
[This review was collected as part of a promotion.] The Now Brief feature is an awesome addition I love how it gives your great info at touch of a button. Like weather and traffic which helps me plan my work day, which is what I mostly use my S25 ultra for. Also love the how they make it easier to access your apps with them all being on the same page, as well as the fully integrated Gemini assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New things
on February 7, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] There are a lot of new features, many I need to learn so I will love the phone. Mostly very close to other Galaxy phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I ever used coming from Pixel
on February 7, 2025
Posted by: Vishal9925
[This review was collected as part of a promotion.] Amazing Integration of Apps with Gemini. Now On Cards. Lovely Camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far my Favorite Galaxy Phone yet...
on February 8, 2025
Posted by: AcidDaemon
[This review was collected as part of a promotion.] This phone is overall amazingly fast. Opening apps is fast and seamless. The new way of tiling apps that are in the background looks great. Compared to the fold series phones, I don't even notice this phone in my pocket. Texting on it is great for larger fingers. The camera can capture things with great detail at a very long distance, I took a very clear picture at 100x zoom of my truck at almost 50 yards. The stability in the camera is extremely accurate. The flash is extremely bright. Even working where I have very poor cell service the battery lasts all day. 8 hour day I only used 40%. The step counter appears to be more accurate. I purchased the Jet Black 1TB model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The good and the not so good
on February 8, 2025
Posted by: Smiller
[This review was collected as part of a promotion.] The camera in the new S25 Ultra is amazing!! AI tools are great!! My main concern is the battery life. I am running same apps etc as on my S24 Ultra and battery life is a about 50% less!! Please help Samsung!!
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there Smiller, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so thrilled with the camera and enhanced features of Galaxy AI. We would love nothing more than to help you with the battery life of your device, and have provided links to a few articles below for your convenience. We have also shared a link to the Samsung Support Team if this experience with your battery continues, or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on February 7, 2025
Posted by: xAJosh2Remember
[This review was collected as part of a promotion.] This thing really is all that's advertised. The galaxy ai working with Google Gemini is a game changer. The Audio Eraser is an awesome feature thats worked flawlessly thus far. It's fast, looks great seamless process connecting to other Samsung products. All around a fantastic upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my 15 pro
on February 8, 2025
Posted by: UGExRoyal
[This review was collected as part of a promotion.] I genuinely saw the difference in build quality and performance as soon as I finish setting my phone up. The screen has a better resolution and has upscaling with AI just like a Nvidia graphics card, and also includes said feature into your photos to make them look better. I definitely love the switch and will stick with samsung for a long while
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Someone who jumped from an S20 Ultra
on February 8, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Much better than the s20 ultra which is. not hard to do now Id guess. was very easy to transfer all my old data unlike before. the camera quality is also better. especially the 100x zoom. thats about it. oh also the pen! love the pen thing so useful for my art stuff so i dknt need a big ol tablet everywhere i go. Also the audio eraser is AWESOME. honestly just tried it ina video ive been meaning to get rid of the audio in and it was perfecttt.
Value
5
Written by a customer while visiting Samsung US