Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,542 Reviews)
Rating breakdown 10,542 reviews
5 Stars
9,032
4 Stars
1,192
3 Stars
189
2 Stars
67
1 Star
62
80%of customers recommend this product.
(
361 out of
450)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best Accommodation for Deaf
on June 30, 2025
Posted by: Aliton
[This review was collected as part of a promotion.] I love using this Samsung phone because it’s very accommodating for the Deaf community. It offers live transcription during phone calls, which helps me communicate easily with coworkers and friends. One of the most helpful features is the live captioning—it works even when watching live streams that don’t have closed captions. So far, the device has been very accurate in its translations, and I’m really impressed with how accessible it is.
The Galaxy AI features are also very interesting. While I’m cautious about using AI, I can see that some aspects are helpful and can be used in a positive way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but I expected more
on June 30, 2025
Posted by: Pumpum
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is undeniably powerful, and I appreciate how smooth and fast it runs. Galaxy AI is impressive — I’ve used it for photo edits, translations, and summaries, and it actually saves time in my day-to-day life.
But I’m honestly disappointed by how Samsung keeps removing features that matter to me. Just last year, we had a SIM + SD card slot, IR blaster, and a headphone jack. Now they’re all gone. That kind of inconsistency makes me hesitate to stay loyal to the brand.
I like the device — the camera is amazing, and Galaxy AI has potential — but I miss the versatility and freedom we used to get. Please stop taking away the things we love.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone !
on June 30, 2025
Posted by: IBgreat
[This review was collected as part of a promotion.] Great phone, The AI it is a great tool, make things easy. I use the phone all.day for my job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: exploitedvavass
[This review was collected as part of a promotion.] Love this phone I use to be an lg man. Since they've stopped making phones have switched to the Galaxy ultra line and they are wonderful. I've checked out iPhones and Google pixels and none seem as well built or have the features of the Galaxy. Everything runs like a dream on these phones. The Galaxy ai is pretty cool too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and best software
on June 30, 2025
Posted by: Eitipo
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a beast of a phone, but it’s not a huge leap from last year’s model. The camera system shines with a new 50MP ultrawide lens that nails sharp, vibrant shots, especially in low light, and the 200MP main camera is still a champ for detailed photos. Video recording gets a boost with 10-bit HDR for richer colors and an Audio Eraser tool to cut background noise—super handy for clean clips. The AI, powered by Galaxy AI and Google’s Gemini, is a mixed bag. Features like Now Brief (a daily summary of your schedule and news) and voice-activated cross-app actions (like adding events to your calendar) are useful but sometimes glitchy or incomplete, like misidentifying locations or missing app integrations. The S Pen’s AI sketching tools are cool for creatives, but overall, the AI feels more like a work in progress than a game-changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ultra 25 silver version
on June 30, 2025
Posted by: Naypoo
[This review was collected as part of a promotion.] I wish it was more rounded then square . It just feels like I am holding a square then a phone. The previous models with the curve corners were best! I like the galaxy over all because it definitely does great things . I am always excited to see what new features and attractions are added.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone 📱
on June 30, 2025
Posted by: Stephlyn
[This review was collected as part of a promotion.] Love my new phone. It has plenty of storage for all my mobile games. I also have a ton of pictures and love the camera rig on this phone. The quality is amazing and beautiful. Its Galaxy AI is also very helpful when searching and getting quick compilations of information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love every little new features from the S24 ultra
on June 30, 2025
Posted by: TBONEohio
[This review was collected as part of a promotion.] The phone is almost like the S24 ultra but it seems like everyday I find out something new. Learning all the new features just make this series more exciting and adventurous. Love the camera, straight edge not be with the plants on screen and AI is wonderful.
Great phone it is
Value
5
Written by a customer while visiting Samsung US