Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(15,593 Reviews)
Open Ratings Snapshot
Rating breakdown 15,593 reviews
5 Stars
13,460
4 Stars
1,683
3 Stars
279
2 Stars
86
1 Star
85
82%of customers recommend this product. 
(
480 out of 582
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
It's Great, But...
on July 30, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
It's great, but so was my S23 Ultra, I only upgraded because the screen broke and the cost wasn't worth to repair it. It's a slight upgrade nothing that will blow your socks off but it is better than the S23 Ultra. I would have kept the S23 for another 2 years if It didn't break.
I'm removing 1 start because they removed the bluetooth capability of the SPen, not happy about it, I rarely used it but then again I'm paying for a flagship phone so that I could have access to things when I need them even if rarely.
I would recommend this to a friend!
Features
2 out of 5
2
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Mike, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device, and we would love to assist you with the changes to features you have used in the past. We have provided a link to an article to assist you with the redesigned features of the S Pen and integrating them in to your usage. We have also shared a link to the complete manual for your device, and the Samsung Support Team to offer assistance with hand gestures and voice commands, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s25 ultra
on July 30, 2025
Posted by: Kayann
from Florida
Expertise:Expert
Verified Purchase:Yes
I love my phone samsung is the best photos are the best surely recommend
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded to Nirvana
on July 30, 2025
Posted by: Pamela
from Windsor VA
Expertise:Intermediate
Verified Purchase:Yes
So glad I upgraded to the Samsung Galaxy S25 Ultra, the phone is super fast, camera takes crystal clear photos and all around easy to navigate.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has great features
on July 30, 2025
Posted by: FRS25Ultra
[This review was collected as part of a promotion.] S25 Ultra it's one of the most advanced phones in the market with them great multimedia in AI features
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 31, 2025
Hey there FRS25Ultra, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the enhanced features, and finding them so useful for a range of daily tasks. Please, don't hesitate to reach out to us again in the future if you ever have questions, or want to shar additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Some improvements, some not at all
on July 31, 2025
Posted by: Cherri
Overall, the phone seems to work well. It has plenty of space and takes great pictures.However, the voice to text feature is absolutely awful. It is less functional than the Samsung. I had from 7 years ago.
It throws in arbitrary punctuation, adding periods and commas in random places and never capitalizes the names of cities states, etc. It is really a pain to use.
Response from Samsung USBy R&R Team, July 31, 2025
Hi Cherri, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the Samsung Support Team to help you with the voice to text frustrations you are experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but wish it had spen BT and infinity display
on July 31, 2025
Posted by: sickonset
[This review was collected as part of a promotion.] This is a great phone for it's size, speed, and battery life. I use my phone for photography as well. I am a social media specialist for a school and the the 200 MP camera is unmatched with it's great quality. Galaxy AI really comes in handy with its Object Eraser which allows me to get my perfect photo when there are unwanted objects. I'm constantly using the S Pen for fine tuning when editing and trimming. I also use the S Pen for note taking all the time. I also enjoy watching videos on my phone and the screen size is prefect.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Awesome camera
on July 31, 2025
Posted by: Georgia
[This review was collected as part of a promotion.] I love everything about it and the Galaxy AI is awesome. The only thing is the battery life.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Georgia, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the features of Galaxy AI and camera on your device. The intelligent battery of your device should maximize automatically as it adjusts to your consumption habits. We have provided links to articles to help you do this manually, if you this is not your experience. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter with your device continues, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best camera and AI on the market
on August 1, 2025
Posted by: ZZZZZQNA
[This review was collected as part of a promotion.] I'm surprised how good this phone is. Not just good on a daily basis, if you are a person that travels and takes pictures a lot, this is probably one of the best phones because of how easily it is to edit pictures on it with the help of Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 929-936 of 15591 results 
<< 1 ... 115 116 117 118 119 ... 1949 >>