Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(11,261 Reviews)
Rating breakdown 11,261 reviews
5 Stars
9,672
4 Stars
1,254
3 Stars
201
2 Stars
68
1 Star
66
80%of customers recommend this product.
(
371 out of
463)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Top of the Line Phone!
on June 26, 2025
Posted by: RogerRabbit
[This review was collected as part of a promotion.] I bought the new Galaxy S25 Ultra not knowing what to expect, and what I got was just amazing. The Galaxy AI is wonderfully helpful. I was amazed at all the features it can has and the automation with the AI is incredible. I do a lot of gaming and writing documents on this phone and the speed and reliability are on point. I’ve never had a phone this fast and advanced. This is my new computer, that’s how great it is. Best Buy ever! Can’t wait for the new FOLD. I’m trading up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Missing the camera remote on the S Pen
on June 26, 2025
Posted by: NLUI222
from Merrick, ny
Expertise:Intermediate
The phone is great except that I was disappointed that Samsung took away the camera remote on the S Pen. I use that ALL the time when taking pictures. I would set the phone down and take pictures with the S Pen as my remote. Can you please bring that back? Is there an update that can put this feature back?
Response from Samsung USBy R&R Team, June 27, 2025
Hi there NLUI222, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We completely understand wanting specific features of your device like the camera control with the S Pen, and we appreciate you sharing that feedback with us. We are always making updates to the software and experiences of our customers, however for now, we have provided a link to the full device manual to assist you in discovering the hand gestures and voice commands that can be used with your camera. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 26, 2025
Posted by: Jbbuck
[This review was collected as part of a promotion.] These new AI features are truly something else, making everything feel so much smoother. Honestly, it's like having a super-powered assistant right in my pocket, helping me stay organized. From work projects to simple daily routines, the enhancements make life so much easier. I can't imagine going back to using my phone without them now, it is a real game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on June 26, 2025
Posted by: Winkmaster87
[This review was collected as part of a promotion.] The Samsung s25 ultra is one of the best phone ever, it has everything you need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Performance and Features
on June 27, 2025
Posted by: Billy21782
[This review was collected as part of a promotion.] The Galaxy S25 is truly impressive. From the moment I powered it on, the experience has been smooth, fast, and reliable. The display is vibrant, the camera delivers stunning clarity, and the overall performance easily handles everything I throw at it. I’ve really enjoyed exploring its capabilities and continue to find new features that exceed expectations. This phone has a lot of potential and feels like a significant upgrade from previous models. Highly recommended for anyone seeking a powerful and versatile device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The coolest cellphone in 2025! 😎
on June 27, 2025
Posted by: Andy2025
[This review was collected as part of a promotion.] Samsung Galaxy AI is very nice, and so refreshing! It has so many cool features. It's innovative, and I am very impressed.
I love using my cellphone for reminders; such as fitness, nutrition, movies, sleep, taking notes, and so much more.
Thank you for creating the best technology for me, and my family, and friends around the world.
Sincerely yours truly, a BIG fan of Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great choice of phone brand and model .
on June 27, 2025
Posted by: Beastly
[This review was collected as part of a promotion.] I wanted larger screen and a better camera front and back and one that also allows you to create your own videos and thats exactly what I got and it is terrific for me .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 27, 2025
Posted by: Dialf75
[This review was collected as part of a promotion.] Galaxia AI is making everything easier,I'm so happy with my phone
Value
5
Written by a customer while visiting Samsung US