Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(13,436 Reviews)
Rating breakdown 13,436 reviews
5 Stars
11,580
4 Stars
1,468
3 Stars
238
2 Stars
76
1 Star
74
81%of customers recommend this product.
(
416 out of
512)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best battery life ever
on June 19, 2025
Posted by: Carhbon
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been awesome so far. The Galaxy AI features actually make a difference—it learns how I use my phone and adjusts everything to run smoother, from apps to battery usage. The photo editing tools are super easy and smart too, which is great for quick fixes. What really surprised me, though, is the battery life. I can go a full day (sometimes more) without needing a charge, even when I’m using it a lot. Overall, it just feels like a really smart, well-rounded phone that keeps up with everything I need.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gur s
Verified Purchase:Yes
Camera quality is not good as it's advertised and also battery life.
Features
3
Response from Samsung USBy R&R Team, June 20, 2025
Hey Gur s, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your phone is to you, and wanting it to meet and exceed your expectations. We have provided links to articles to help you with the camera features of your device, as well as maximizing the battery life of your device. We have also shared a link to the Samsung SUpport Team if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy for Life
on June 19, 2025
Posted by: Beginnings65
[This review was collected as part of a promotion.] I really enjoying my Samsung Galaxy S25 Ultra! I am a long-time Galaxy and Note series user. The S25 Ultra has certainly impressed me with its Excellent Camera quality, Powerful Snapdragon 8 Elite performance and SamsungAI innovative features.
If it was not the issue with group text messages, Instead of 5 stars It would be 10 stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ease and AI
on June 20, 2025
Posted by: Angelah53
[This review was collected as part of a promotion.] This phone is top of the line. I use it daily for everything. I especially love the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast charging and charge hold features
on June 20, 2025
Posted by: Nabu988
[This review was collected as part of a promotion.] Great phone comparison of other kind. It is good for everyday use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 20, 2025
Posted by: Abs25u
[This review was collected as part of a promotion.] Great product
Used for games and movies
And the AI just amazing
Used for games and movies
And the AI just amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enhanced features especially AI
on June 20, 2025
Posted by: Iamgood
[This review was collected as part of a promotion.] Pros:
AI
Display
Processor
Cons:
Could have used bigger selfie camera sensor as in s22 ultra
AI
Display
Processor
Cons:
Could have used bigger selfie camera sensor as in s22 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my phone
on June 20, 2025
Posted by: Sister
[This review was collected as part of a promotion.] Galaxy Al has been amazing i love love it. The camera features on the phone is by far the best I have ever had on any phone and I will continue to buy these phones with every upgrade I do.
Value
5
Written by a customer while visiting Samsung US