Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(13,871 Reviews)
Rating breakdown 13,871 reviews
5 Stars
11,967
4 Stars
1,504
3 Stars
245
2 Stars
81
1 Star
74
81%of customers recommend this product.
(
416 out of
512)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Great Features
on June 16, 2025
Posted by: ThundaBird48
[This review was collected as part of a promotion.] I just brought this phone Saturday and I love the AI features when I need information. The pixels on the camera is impeccable. The quality of my photos are amazing. I will continue to explore more about this phone.
Value
4
Response from Samsung USBy R&R Team, June 16, 2025
Hi ThundaBird48, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so excited about the features and capabilities of your device, and loving capturing your moments with the camera of your phone. We have provided a link to the full device manual to assist you in your exploration of your device, and also to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 16, 2025
Posted by: GalaxyPRO
[This review was collected as part of a promotion.] The new flat screen on the phone and curved edges is a step up from the S24 Ultra. The Galaxy AI is great in videos and photos! The battery life is great and charging is quick (typically full charge well under an hour)
Value
5
Written by a customer while visiting Samsung US
Posted by: kingdaddy
from harrisburg, PA
Expertise:Intermediate
Verified Purchase:Yes
gotta love a samsung. i had the note 20 ultra and loved it. glad i upgraded though!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the features of your new device, and finding it such a great upgrade from your previous device. We have provided links to the full device manual to help offer additional insight in to the full capabilities of your device, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on June 16, 2025
Posted by: Alora413
[This review was collected as part of a promotion.] Upon purchasing this phone, I initially had reservations; however, my experience has proven to be extremely positive. The process of transferring my phone data, including my SIM card and phone service, was efficiently completed in under an hour. The device demonstrates remarkable speed and impressive graphics for gaming. Additionally, I appreciate the updated features, including Google and AI assistance, which enhance usability and functionality. Overall, this phone has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra Is on Another Level –
on June 16, 2025
Posted by: Adammohamed
[This review was collected as part of a promotion.] – Galaxy AI Is a Game Changer!
I’ve been using the Galaxy S25 Ultra for a while now, and it honestly feels like the most complete phone Samsung has ever made. The speed, display, and camera system are all top-notch — but what really makes this phone stand out is Galaxy AI.
Whether I’m summarizing long articles, live-translating during video calls, or using AI to enhance photos automatically, Galaxy AI saves me time and adds a smart touch to everyday tasks. It even helps with note-taking and voice recordings, making everything feel effortless.
The 200MP camera takes ridiculously clear shots, even in low light, and the battery easily gets me through a full day of heavy use. Plus, the display is insanely crisp and bright — it’s perfect for streaming, gaming, or just browsing.
Samsung really nailed it with the S25 Ultra . It’s powerful, smart, and packed with features that make a real difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever created
on June 16, 2025
Posted by: Drewski
[This review was collected as part of a promotion.] I've had dozens of Samsung phones and a few iPhones in my life. The s25 ultra is hands down the greatest phone ever. Its not a smart phone but a computer that fits in your pocket. Gemini Ai is one of the greatest tools I've seen in a phone and I use it every day for various tasks and random questions. The 512 gb of storage is plenty to hold all my pictures, files for work and anything else. It has plenty of memory as well that keeps my phone running fast all the time, no matter how any apps I have in the background or if im using the split screen mode to run multiple apps. Unless Samsung comes out with a better version of this phone I will be keeping it for an incredibly long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An overall excellent experience!
on June 16, 2025
Posted by: rynlko75
[This review was collected as part of a promotion.] I had been using the Galaxy Z fold 6 and decided the fold wasn't for me even though it was a great phone also, but when I purchased the S 25 Ultra I was blown away by how premium this phone looks and feels! Once you turn it on and you see how smooth it runs and how great the processing speed is for games, also how awesome the grafix look for gaming I knew I had made the right choice in upgrading to the S 25 Ultra. Another thing, the AI on this phone absolutely fantastic! There are so many things this phone can do to make to make your calls, texts and any other things that you may need to write sound really professional and add things you may have not even considered adding to make what your writing more informative and professional. Also the translation feature of the AI for phone calls is really neat, your now able to make calls to anywhere in the world and talk to them just like you would in your own language without missing a beat it's so fast and accurate you'll be amazed. This phone with the premium look and feel with the top of the line software and hardware along with all the S 25 Ultra can do for you with the amazing AI features to make life easier you could not possibly go wrong in choosing this overall great phone. If your thinking about choosing this phone for your daily carry phone just go for it because I promise you will not be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has more than I expected
on June 16, 2025
Posted by: XAngelOfRuinX
[This review was collected as part of a promotion.] The galaxy s25 is much better then the note ultra. I use the s25 ultra to play games watch movies and TV show. The galaxy AI helps when I run into problems at work.
Value
5
Written by a customer while visiting Samsung US