Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(13,885 Reviews)
Rating breakdown 13,885 reviews
5 Stars
11,978
4 Stars
1,506
3 Stars
246
2 Stars
81
1 Star
74
81%of customers recommend this product.
(
418 out of
514)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
I love the features on my phone
on June 15, 2025
Posted by: 2muchsoutherncharm
[This review was collected as part of a promotion.] The resolution is out of this world this galaxy AI is great I really love this sleek phone design and show it off when ever I get a chance
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there 2muchsoutherncharm, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the resolution and overall design of your device, and finding the features of Galaxy AI to be such a great value added. We hope you'll reach out to us again in the future at any time with questions or additional feedback about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung S25 Ultra
on June 15, 2025
Posted by: Jmoore76
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the ultimate phone. The ram memory and storage allows me to download everything I need for my busy lifestyle. The durability of the phone itself is what initially caught my eye, as I work in construction, and im in dirt, mud and water alot. I've literally dropped my phone in muddy water, found it, rinsed it off then took amazingly clear pictures of the job site for the company I work for. When im at home, I can listen to music, watch movies, play games or chat with friend and family. My kids love using the new Gemini AI feature for help with their homework, drawing pictures and even writing stories. Gemini AI is still in its infancy but it learns fast and is a great tool for referencing, taking notes and getting some feedback on simple ideas. The battery life of this phone is phenomenal. Im on it all day, checking/ sending emails and messages. Taking and making calls. And at home in the evenings im checking my stocks or playing games until i go to bed and all that on a single charge. Ive never had to stop during the day to charge it. Overall ,the Samsung Galaxy S25 Ultra is an amazing tool in today's hustle and bustle. Its not overpriced like some of the phones I've owned. This phone is stylish, durable, very user friendly and worth every penny I paid. I've yet to see a better phone on the market. Keep up the great work Samsung and thank you for simplifying my life with such an awesome product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Samsung Galaxy S25 Ultra is pushing boundaries
on June 15, 2025
Posted by: Lee1977
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is pushing boundaries with its AI-powered features, making everyday tasks smoother and more intuitive.
With One UI 7, the Galaxy S25 Ultra adapts to your habits, making your phone work smarter for you. It’s not just a smartphone—it’s an AI-powered companion that learns how you like to use it. Pretty cool, right?
With One UI 7, the Galaxy S25 Ultra adapts to your habits, making your phone work smarter for you. It’s not just a smartphone—it’s an AI-powered companion that learns how you like to use it. Pretty cool, right?
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hey there Lee1977, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy toh ear that you are thrilled with the enhanced features and capabilities of your phone, especially Galaxy AI. We have provided a l ink to the Samsung Support Team to offer one on one assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome. It has a wonderful battery.
on June 15, 2025
Posted by: Bamablonde6
[This review was collected as part of a promotion.] I love all the camera pro features, it has tons of great storage, and I love the new Galaxy AI. I chose the ultra because I love a stylus and I'm a student.
10 out of 10
10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra – AI Magic with a Side of Drama 😉
on June 15, 2025
Posted by: AndiAndroidLover
[This review was collected as part of a promotion.] I’ve had the Galaxy S25 Ultra for a bit now, and honestly? I’m kinda obsessed. The screen is 🔥 — crisp, bright, buttery smooth. Everything just looks better on it (including me 📸). The camera is insane, and the Galaxy AI tools? 👏 Surprisingly useful. I didn’t think I’d care, but now I’m over here having my phone summarize articles and magically clean up photos like some techy little wizard 🧙♂️.
Now for the real talk: every once in a while, it just… freezes. 😐 Not during anything major — just random “I need a moment” vibes. I’ll be opening an app or scrolling, and boom — it pauses like it's rethinking its life. Not a dealbreaker, just one of those "sigh, okay babe” quirks. 🙃
Despite that, I adore this phone. It’s sleek, smart, and makes my chaotic little life feel more put together than it actually is. When it’s on its game (which is most of the time), it feels like magic in my hand ✨📲.
Would I recommend it? Yep. Just know it’s a genius with a hint of drama — like most of us, honestly 💁♀️.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hey there AndiAndroidLover, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy toh ear that you are so pleased with the features and capabilities of your device. If you are experiencing that occasional stuttering you mention, we recommend adjust the refresh rate of your device by using the settings app, under display, adjusting the motion smoothness from standard to adaptive. We have also provided a link to a troubleshooting guide to assist you further, as well as to the Samsung Support Team to offer additional assistance if this continues. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 15, 2025
Posted by: TCam916
[This review was collected as part of a promotion.] Love the battery on this phone! I go through a whole day and still have a full battery.
The Galaxy AI feature helps me identify things I may not know much about and can give me information about items.
I also love the pen that came with this phone. I have not had one since the Galaxy Note was last available. I can play games and draw and even write to text when I want!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new upgrades are phenomenal
on June 16, 2025
Posted by: Bran5150
[This review was collected as part of a promotion.] Right off the bat I've noticed how much faster of a response time this phone has, I can have several things going on at once and have it not lag at all on me. With the AI being integrated into the OS having upgrading my phone to the S25 is like going from navigating with MapQuest to using Google maps! Phone's a little expensive but between the different phone carriers and Samsung there are plenty of promotional options available so make sure you find one before you buy! Very happy I upgraded and I'm looking forward to The OS and phones apps being integrated more and more with AI functionability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ha is down best phone on the market.
on June 16, 2025
Posted by: DeputyHolt24
[This review was collected as part of a promotion.] This phone is slick and smooth in everything it does. From scrolling, swiping, photo and video and even changing apps.
The s25 ultra take amazing photos and videos with crisp imaging.
Value
5
Written by a customer while visiting Samsung US