Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,037 Reviews)
Rating breakdown 14,037 reviews
5 Stars
12,112
4 Stars
1,522
3 Stars
247
2 Stars
82
1 Star
74
81%of customers recommend this product.
(
419 out of
515)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Ultra Performance
on June 10, 2025
Posted by: Drewski214
[This review was collected as part of a promotion.] I use my phone for almost every facet of my daily routine. I have my check in portals from work that I can access anywhere thanks to the great ultrawide antenna connectivity. I game alot on my breaks and down time. Galaxy AI has been a game changer for my tasks as well as scheduling and messaging. The battery lasts all day and I can't think of any phone that I would choose over my S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: NELSON
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
I hesitated to buy this phone because of its price and size, as I use it primarily for work. It is actually not bad at all. I feel comfortable using it, and I have been learning new features almost every week since i got it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. It does everything I need it to
on June 11, 2025
Posted by: Chris4720
[This review was collected as part of a promotion.] The Galaxy AI feature is amazing, I can look at a product on the shelf then use AI to find it online. I use my phone for everything. Great investment. "
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 11, 2025
Posted by: Devin23
[This review was collected as part of a promotion.] Phone is just about perfect for me allows me to play high end mobile games. Galaxy Ai is awesome helps with planning meeting, setting up events, and general knowledge. The camera is a step above the previous interations of the s line up and the phone display screen is amazing how it show crystal clear pictures. Overall phone is a nice 9.5/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing
on June 11, 2025
Posted by: Dudewhatup21
[This review was collected as part of a promotion.] I've been consistently impressed with their smartphone offerings. The build quality is generally excellent, and the features are often cutting-edge. Their user interface is also quite intuitive and easy to navigate. Overall, they provide a very polished and enjoyable user experience. I highly recommend considering them for your next device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice updated phone but still lacking in certain ar
on June 11, 2025
Posted by: TTfighter
[This review was collected as part of a promotion.] Updated from One Plus 10 pro and well the Galaxy is newer but there are certain things the OnePlus just does better. S25 is a power house of a phone and is faster for regular tasks. Canera could use more updates still think the older One Plus 10 has a better camera than the S25 Ultra.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey TTfighter, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are finding the enhanced software of Galaxy AI to be a powerhouse for your needs. We have provided a link to an article to help you with the different camera settings and features to help you capture the best photos and videos possible. We hav ealso provided a link to the Samsung Support Team if you ever believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S Pen
on June 11, 2025
Posted by: Nely
from Las Vegas
Expertise:Expert
I can not use my S Pen to take photo. Since I buy the galaxy S25 ultra I have difficult.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 11, 2025
Hey Nely, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your new device is not meeting your expectations. We have provided a link to the full device manual that will highlight the hand gestures and voice commands you can use with the camera of your device to capture photos from a distance. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Cameras are too
on June 11, 2025
Posted by: Lynn
from Oklahoma
I love my new ultra 25..always been a Samsung galaxy fan..but the ultra 25 is my favorite by far hands down
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US