Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,760 Reviews)
Rating breakdown 19,760 reviews
5 Stars
17,019
4 Stars
2,137
3 Stars
367
2 Stars
110
1 Star
127
86%of customers recommend this product.
(
898 out of
1,040)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Surely flagship. But it is boring. Same as the s22
on March 26, 2025
Posted by: Samsungjoe
[This review was collected as part of a promotion.] Nothing special. Just good specs. Not exciting. Wish it had something special. Love the flat sides.
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Hey there Samsungjoe, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you are pleased with the features of your new device. We completely understand wanting to feel the wow factor with your device, and we would love to help you with the available resources we have to help you further enhance your experience. We have some great tutorial videos available online, we have provided a link to the full device manual, and to the Samsung Support Team to help answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice fast phone
on March 26, 2025
Posted by: Mia427
[This review was collected as part of a promotion.] I love my new galaxy s25 ultra. It is very smooth and fast. The camera takes great pictures. I only wish they kept the s pen the same and left the design with the square sharp edges. I am enjoying the crystal clear videos, the clarity is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Miss the S-pen shutter release
on March 26, 2025
Posted by: EbrewNational
[This review was collected as part of a promotion.] I upgraded from a Note 20 Ultra 5G that I purchased/started using on release day. That phone had it all, great battery life, phenomenal s-pen, great cameras, micro SD card support, and as it turned out, an amazing lifetime of 5+ years. Fast forward to the important part, the S25Ultra is fantastic, all be it what feels like a minor update to the Note 20. The battery life compared to my old phone is very good (though a worn 5 year old battery better be upstaged by a new one), and the usability and connectivity is as good or better than I had with the Note. The only drawback I have found, is the shutter release for the camera is no longer supported with the s-pen... yes I read the articles that the majority of users only used the s-pen for that function, and I would fall into this category. It was a great function that seems as though it may be a software update away... overall, this is a great phone and I look forward to using it for the next several years.
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Hi there EbrewNational, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear you are finding this device a nice enhancement from your previous device. We have provided a link to the full device manual to help you discover the hand gestures and voice commands that you can use with the camera of your device. We have also shared a link to the Samsung Support Team if you have any questions about the features of any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Work phone
on March 26, 2025
Posted by: FiestyAmber
[This review was collected as part of a promotion.] My phone scans packages faster than my old s23 fe. I use my phone for work, and haven't had any issues. The battery lasts way longer, less needing to charge it during the day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoyment of my new Galaxy.
on March 26, 2025
Posted by: Jchar430
[This review was collected as part of a promotion.] First off it's lighter than my pervious phone. Has a nice design and feel to it. The ai feature for the camera and edition are unmatched. Excellent screen display. It looks as though the vibrancy of colours has been toned down slightly compared to Galaxy devices I've used in the past. All in all I'm completely happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra beast
on March 26, 2025
Posted by: SnekMom82
[This review was collected as part of a promotion.] I love this phone. Extremely durable, beautiful, fast. Soe s are amazing and on point. Gemini is great. 1 TB version is perfect. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Ultra
on March 26, 2025
Posted by: HuskY100pre
[This review was collected as part of a promotion.] Well I've had quite bit Ultra phones, but this flat screen was a game changer, the firmware is pretty fast only complain could be battery life. Maybe I use it more than others though I still wouldn't trade my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing AI features
on March 26, 2025
Posted by: Juanjose
[This review was collected as part of a promotion.] Loving my new phone, the photo editing is a breeze and having the check ins when unlocking my phone its very usefull
Value
5
Written by a customer while visiting Samsung US