Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,605 Reviews)
Rating breakdown 15,605 reviews
5 Stars
13,474
4 Stars
1,683
3 Stars
279
2 Stars
86
1 Star
83
83%of customers recommend this product.
(
480 out of
581)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Elle M Tee
from Bay Area, California
Expertise:Expert
Verified Purchase:Yes
Slight improvement from S24 to S25. Loved it before, love it now. Disappointed with the downgraded stylus S-Pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung s25 ultra ultimate features
on July 20, 2025
Posted by: Dunker2003
[This review was collected as part of a promotion.] I love the the s25 ultra for all the amazing and reliable features. The Samsung Galaxy S25 Ultra is a top-tier flagship phone that focuses on refining an already excellent formula.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power In The Palm Of Your Hand
on July 20, 2025
Posted by: SmalltownTim
[This review was collected as part of a promotion.] This device packs a punch. I recently upgraded from a Galaxy Note 20 Ultra to the S25 Ultra and I'm blown away by all the new features. The new features run so much smoother and seamlessly compared to the older model. So many of the new features such as Galaxy AI, screen layout options, and even more advanced camera and recording options are awesome.
This phone enables me to handle my everyday personal tasks as well as being able to handle my daily work for a non profit. I'm even able to do web page design right from the palm of my hand conveniently and easily; where before I had to sit at a laptop. This newest Samsung device has made it where I can literally do everything on the go...if need be.
I highly recommend this device to those that have a quick and busy lifestyle but still want a device that is great for their leisure and down time as well.
This phone enables me to handle my everyday personal tasks as well as being able to handle my daily work for a non profit. I'm even able to do web page design right from the palm of my hand conveniently and easily; where before I had to sit at a laptop. This newest Samsung device has made it where I can literally do everything on the go...if need be.
I highly recommend this device to those that have a quick and busy lifestyle but still want a device that is great for their leisure and down time as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone
on July 20, 2025
Posted by: DEMIAN
[This review was collected as part of a promotion.] It'a amazing Phone for all people cause is a amazing phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is excellent I love that you can transla
on July 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone is great the excellent camera but one of the reasons that prompted me to acquire this product is the translation of any document called.I currently live in the US I am learning English and I also practice combersions with Gemini. Which is excellent since I used to be ashamed when speaking in public I will leave you with an image of the landscape that I take out with this phone are moments that you live and you can save and remember them at all times.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tracy
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Huge update
Im very happy how purchasing a new phone was.
The device is 10 out of 10
Im very happy how purchasing a new phone was.
The device is 10 out of 10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on July 21, 2025
Posted by: Bostonbaz76
[This review was collected as part of a promotion.] Got the s25 ultra a week ago and this phone is fast and smart. The galaxy AI features are easy to program and use, the camera and photo options are out of this world. I know I'm still just starting with this phone but I'm looking forward to finding more and exciting features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far, ok.
on July 21, 2025
Posted by: BtrflyChick13
[This review was collected as part of a promotion.] So I haven't spent much time on my new galaxy but I know one frustrating thing about it so far is the changes to customizing everything. I want to be able to setup my phone to my specifications. That includes my app drawer, notifications that pop up on the status bar, size of everything, etc. With this UI version I have been so irritated by things that I cannot setup the way I want that I don't even want to mess with it. I know pretty sad that I paid for a brand new phone that should be better than my previous one and won't even use it bc I can't get rid of a simple notification on the status bar. I have googled and asked the galaxy AI how to fix it. From what I could find I wasn't the only one upset about this. There was a work around... But guess what an update since then has made that work around not work. With the amount of money these phones cost I should be able to change whatever settings I want when I want. Period. It's not like I'm trying to hack the phone or anything. Aside from that irritation the phone seems to run better than my Note20 Ultra. I haven't really put it to work yet but I plan on it. I just hope that I don't find anymore unnecessary changes that prevent me from enjoying this phone. If it ain't broke, don't fix it. It's not that hard of a concept.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hey there BtrflyChick13, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when you are learning a newly updated operating system, and working to align the settings to your preferences. We have provided a link to your complete manual to assist you, as well as to the Samsung Support Team if you prefer one-on-one assistance through chat with the different setting options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US