Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,247 Reviews)
Open Ratings Snapshot
Rating breakdown 14,247 reviews
5 Stars
12,302
4 Stars
1,537
3 Stars
251
2 Stars
82
1 Star
75
81%of customers recommend this product. 
(
422 out of 518
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Samsung needs to step up their game
on June 3, 2025
Posted by: Zestwag
[This review was collected as part of a promotion.] Minor update from 24 ultra. Faster processor and round corners. But on the other side they removed Bluetooth from stylus and screen flickering got worse
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What are my favorite phones so far
on June 3, 2025
Posted by: oldkingclue
[This review was collected as part of a promotion.] This phone's features are exceptional, and I am highly satisfied with its performance. However, I would appreciate the option to utilize third-party SD cards, despite potential performance implications. Similarly, reinstating S Pen Bluetooth functionality would be a valuable enhancement. The display's refresh rate and superior glass construction are truly top-tier. My positive experience has already influenced several friends to purchase this model. I have enthusiastically recommended the S25 Ultra, complemented by my Galaxy Watch Ultra and Galaxy AI ring. Samsung's continued excellence is commendable, and I encourage consideration of user feedback regarding SD card support and S Pen Bluetooth.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have really enjoyed my phone!
on June 3, 2025
Posted by: Mandyyy
[This review was collected as part of a promotion.] I use my phone every day, calls, texting, alarm, steps, budgeting, photography, for my job as a 2nd authentication, emails, lists(notes), social media and keeping my files. Everything runs smoothly and I could not be more pleased!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone.
on June 3, 2025
Posted by: MillieShops
[This review was collected as part of a promotion.] This phone has great features. Upgrades done in a way that doesn't change intuitiveness of the phone. Really packs a punch. Im still discovering new potential months later.
AI is very much implemented into the features but that may be my least favorite thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Performance oriented and feature packed device
on June 3, 2025
Posted by: BigB53
[This review was collected as part of a promotion.] A very fast and powerful device that handles any task you might throw at it with ease. Along with a full suite of Galaxy AI features and the new One UI 7 from customizing the look and feel to all of your editing needs . Theres not much this device can't do a truly ultra experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My product is great thank you.
on June 3, 2025
Posted by: BigDavebigman
[This review was collected as part of a promotion.] I love my new Samsung Ultra 25 everything even AI is great. Love the sound quality and video quality everything is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone all around
on June 3, 2025
Posted by: Mrsp347
[This review was collected as part of a promotion.] I love the camera it takes excellent pictures and gas great editing features. The way the phone runs is very user friendly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great new Galaxy worth the upgrade!
on June 3, 2025
Posted by: Azmacholoco
[This review was collected as part of a promotion.] I love the new form factor. The cameras are amazing this phone takes incredible videos and photos. Very good battery life. The new AI features are very helpful and can make your phone experience very exciting!The one downside I would have to point out is the tiny font for battery life indication. Otherwise my favorite Galaxy to date!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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