Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,262 Reviews)
Rating breakdown 14,262 reviews
5 Stars
12,316
4 Stars
1,537
3 Stars
251
2 Stars
82
1 Star
76
81%of customers recommend this product.
(
422 out of
518)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Sleek design Bold look Great features
on June 2, 2025
Posted by: SierraBravo3
[This review was collected as part of a promotion.] Samsung Galaxy s25 Ultra is my latest version of a Samsung Galaxy S Series, and I have had them since the first, including a couple of Notes along the way. The S25 Ultra with Galaxy AI is a welcome upgrade from the S24, and the design, display performance, and camera are all improved, but it's not the biggest thing about the upgraded device. Galaxy AI tests things just that you would hope that they would do that the assistant would not or could not do before. You can ask it to perform the task, and it does so without hesitation.
The Samsung Galaxy S25 Edge integrates Galaxy AI, enhancing functionality with intelligent features powered by on-device processing and Google’s Gemini Live integration.
Now brief, circle to search, generative edit, audio eraser, best face, and Gemini live integration are excellent features and they allow me to do things I've never been able to do before with my mobile device.
The bottom line for me is the phone was worth the wait, and it's a complete upgrade over what I was working with before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great but Now Brief
on June 3, 2025
Posted by: BuckDaddy85
[This review was collected as part of a promotion.] The phone works pretty good. Been slightly glitching the last 2 weeks or so but aside from that no real issues other than I feel like the battery is also draining quicker in the last few weeks. Maybe because of an update? Idk. The 'Now Brief' Ai summery feature though doesn't display 3/4's of the things it says it can and will display. Doesn't show smart home devices, communications, traffic, travel, memories, etc. Sometimes the only thing it shows is weather and that's it. So that's a bit of a bummer. For the most part it's a excellent phone and love the fact it has a stylus. It's my first Samsung and first phone with a stylus and really like it. Just wished Now Brief did more and wish Samsung and SmartThings would pair with more smart home devices and brands like Geeni and Grovee.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone.
on June 3, 2025
Posted by: Coco14love
[This review was collected as part of a promotion.] It's taking me a moment to to learn thr whol, due to busy schedule.. but I am loving it. Im glad I purchased the Galaxy S25 Ultra. It takes great pictures.. Good Galaxy AI. I get all the info I needed. I can toggle between several app and great sound when I play music. I want no other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Trio: S25 Ultra, Buds 3 Pro & Watch 7
on June 3, 2025
Posted by: votzybo
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely transformed how I handle work, school, and entertainment — all thanks to Samsung’s incredible ecosystem. From powerful performance to smart features, it’s the ultimate daily driver.
The star feature? Galaxy AI. It helps me write emails faster, summarize school notes, translate on the fly, and even organize my schedule seamlessly. It's like having a personal assistant in my pocket.
The AMOLED display is a dream for watching sports and streaming movies — rich colors, deep blacks, and crystal clarity. Gaming is ultra-smooth too, with zero lag and insane responsiveness. And the battery? Easily lasts all day, even with heavy multitasking.
But what really completes the experience are my Galaxy Buds 3 Pro and Galaxy Watch 7. The Buds 3 Pro offer studio-level sound with intelligent ANC, making them perfect for immersive movie nights or tuning into lectures distraction-free. They sync instantly with my phone and sound incredible.
The Galaxy Watch 7 helps keep me on track — I use it to monitor my workouts, check notifications on the go, and stay focused throughout the day. With Samsung Health and Galaxy AI on board, it’s like a smart coach right on my wrist.
If you're looking for a setup that works hard and plays even harder, this trio is unbeatable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Samsung Yet
on June 3, 2025
Posted by: Colee4Samsung
[This review was collected as part of a promotion.] I have really enjoyed my new Samsung Galaxy Ultra 25 with Gemini AI! I have used it to translate, to look up whatever is on my mind, it even understands me and my thoughts can be scrambled... The Notes can outline whatever you jot down. I've learned how to draw on my new phone. Loving my pictures and video. Smart things sync with my other devices. I'm just learning new things everyday about this phone. This is a true AI device that helps in areas you didn't even know you needed. Great investment! I even bought a second one for my sister!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!! Samsung S25 Ultra
on June 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has more power than my laptop which is 1 year old! I have barely scratched the surface of its capabilities. Even the basic stuff blows me away. My lock screen picture actually mirrors the current weather. If it is raining outside, my lock screen photo rains as well. If you are used to a high power phone, you will not be disappointed in the S25 ultra. If you upgraded from a basic phone like I did (A11) you will get your socks blown off!! The AI is awesome. I added the Gboard and Google messaging. Be aware the Gemini AI is pretty liberal socially and politically, but consider the ages of the people that built the database.. May align with some users, not so much with others. I use it a lot and enjoy the interaction and capabilities. All of the AI features are just a blast to play with, the power is amazing. There are so many ways to customize this phone . . Make sure you get a good screen protector and a bullet proof case like the Otter Box defender to protect your investment. You will freaking love this phone!!!!! I did not even get in to the capabilities of the camera. Have not even delved into that yet. So many options and such power! I will be able to spend hours playing with it.
The best phone I ever owned. I usually go for a cheap phone but decided to splurge. This has the best battery life of any phone I owned. During and 8 hour shift of listening to music and looking up stuff on break.
Everything else is neat. I found out I average 12000+ steps a day with the
The best phone I ever owned. I usually go for a cheap phone but decided to splurge. This has the best battery life of any phone I owned. During and 8 hour shift of listening to music and looking up stuff on break.
Everything else is neat. I found out I average 12000+ steps a day with the
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate
on June 3, 2025
Posted by: Kfuller
[This review was collected as part of a promotion.] I have found the galaxy ultra easy to use and navigate. Galaxy AI has made it even easier to use and navigate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great
on June 3, 2025
Posted by: Cowabummer
[This review was collected as part of a promotion.] My phone is much faster than my previous one. The new AI features make my day to day much easier and allow me to get more done.
Value
5
Written by a customer while visiting Samsung US