Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(5,493 Reviews)
Rating breakdown 5,493 reviews
5 Stars
4,707
4 Stars
656
3 Stars
88
2 Stars
20
1 Star
22
82%of customers recommend this product.
(
107 out of
131)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Amazing phone
on February 28, 2025
Posted by: Scottaf68
[This review was collected as part of a promotion.] As soon as I tweeked it to my liking, it turned out to be my favorite phone of all time. The clarity of the screen, the camera, the speed of my apps, the battery life is incredible. The non blue tooth pen is not a problem for me. So far it's been a month and I find amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is great and I love the different featu
on February 28, 2025
Posted by: LeoLove
[This review was collected as part of a promotion.] I use my phone for everything, I like quality of my pics. I watch movies and listen to music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on March 1, 2025
Posted by: Arif
from Sacramento California
Wow, this phone is so great and absolutely amazing easy to use super fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 1, 2025
Posted by: Tennislover
[This review was collected as part of a promotion.] I upgraded from the s23+ to the s25 Ultra. The phone is faster, has a great screen and takes wonderful photos. I am starting to use AI more and this phone makes it easy.
All these things and a good trade in deal made this an easy switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth extra money
on March 2, 2025
Posted by: Galaxytruereviewer
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy S25 Ultra, and unfortunately, it’s been a letdown. The design even though changed, not worth the extra money you are paying for this. The camera, which was supposed to be the standout feature, is incredibly inconsistent. Sometimes it takes great shots, but other times, it struggles to focus or overexposes, especially in low-light conditions. The battery life is also same as s24 ultra.
The performance is decent, but it doesn’t feel as smooth or fast as some of its competitors in the same price range. The software experience is cluttered with bloatware, and the interface can feel sluggish at times. For the price, I expected much better overall quality and reliability. Honestly, it feels like an overpriced phone that falls short in too many areas. Would not recommend. Will post a full youtube review soon.
Value
1
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Galaxytruereviewer, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know your device is invaluable to you every day for a range of tasks. We would love to help you resolve your frustrations and have the best possible experience with your chosen device. We have provided a link to an article to assist you with the camera features. We have also provided a link to help you with the speed and smoothness of your user interface. We have lastly, provided a link to the Samsung Support Team and full device manual to help you best align the device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone on the world is amazing
on March 3, 2025
Posted by: Nando1926
[This review was collected as part of a promotion.] Is a tool to make my life very easy I have everything on my phone
The phone is 10 o10 quality, materials, and tech
The phone is 10 o10 quality, materials, and tech
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All you could ask for
on March 4, 2025
Posted by: Estevito
[This review was collected as part of a promotion.] The Galaxy S25 Ultra ticks all the boxes that make a great phone while also ticking the ones that make a great phone the very best.
The camera system is insane. The versatility is unmatched, whether you're shooting ultra-wide landscapes, zooming in ridiculously far (seriously, that zoom is crazy), or capturing crisp, detailed night shots. Samsung packed in so many modes and AI enhancements that getting the perfect shot is almost effortless. I’ve taken pictures in different lighting conditions, and they always come out looking sharp, vibrant, and professional. Video quality is just as impressive, with stabilization so good it feels like you're using a gimbal. If you love photography or just want an easy way to snap stunning shots, this phone delivers.
The display is hands down the best I’ve ever seen on a phone. It’s big, ultra-bright, and ridiculously smooth. Colors pop, blacks are deep, and the brightness level means you can see everything clearly even in direct sunlight. Whether I’m watching YouTube, gaming, or just scrolling, everything looks incredible. The 120Hz refresh rate makes interactions feel buttery smooth, and the adaptive refresh means battery life doesn’t take a huge hit.
Speed? This thing flies. The new chip inside handles everything effortlessly, whether it's gaming, multitasking, or running demanding apps. I haven’t experienced a single hiccup, lag, or slowdown. Samsung has really perfected the flagship experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is GREAT
on March 5, 2025
Posted by: achacon
[This review was collected as part of a promotion.] This innovative device offers a truly exceptional user experience. Its stunning display and powerful processor deliver impressive performance. Seamless actions between applications make multitasking effortless and efficient. The advanced camera system captures breathtaking photos and videos. It's a top-tier phone that sets a new standard for mobile technology.
Value
5
Written by a customer while visiting Samsung US