Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,132 Reviews)
Rating breakdown 7,132 reviews
5 Stars
6,105
4 Stars
844
3 Stars
111
2 Stars
36
1 Star
36
79%of customers recommend this product.
(
136 out of
173)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
S25 Ultra is fast and reliable
on March 11, 2025
Posted by: Cisco1983
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the ultimate smartphone for 2025. It combines top-notch hardware, innovative software, and a camera system that redefines mobile photography. While it comes with a hefty price tag, it’s worth every penny for those who demand the best. If you’re looking for a device that does it all—and does it exceptionally well—the S25 Ultra is the phone to beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 11, 2025
Posted by: Loveswine
[This review was collected as part of a promotion.] Works like a dream. I could never record my voice or order anything on my phone because of my voice being low on audio range. But this S25 ultra can now record my voice. Besides it's now sleek with curved edges. You can't go wrong getting this new addition to Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid build and performance, as always
on March 11, 2025
Posted by: SFAqua
[This review was collected as part of a promotion.] Performance, as usual with Samsung, leaves little to be desired.
It is so snappy and seamless that you forget how lacluster the performance on the leading competitors is in comparison.
It is so snappy and seamless that you forget how lacluster the performance on the leading competitors is in comparison.
It's always fun to compare the latest Galaxy with the latest other brand and see how they stack up.
The experience on the main competition still seems stuck in 2017.
The experience on the main competition still seems stuck in 2017.
If I have any complaint this year, it's that I prefer a more vibrant color selection for the Ultra. While the colors we get are solid and mature...I personally like colors that stand out.
Maybe some aqua blues, teals yellows or cherry reds.
Maybe some aqua blues, teals yellows or cherry reds.
Other than that, the phone is a 5 star experience.
Thanks!
Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best all around
on March 11, 2025
Posted by: Dadofthree
[This review was collected as part of a promotion.] This phone does everything a flagship phone should do and it does it better than the rest. The battery lasts all day. The screen is big, bright, and clear. It's super responsive. The cameras are amazing. But the most surprising feature to me was Gemini. I didn't think AI was something I would be interested in, but it has proven super helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S view case
on March 11, 2025
Posted by: Cchris
[This review was collected as part of a promotion.] Phone seems ok but no s view case why would you do this samsung not good! Seems like you are trying to sabotage your own company makes no sense what so ever
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Hey there Cchris, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased toh ear that you are happy with the features and capabilities of your device. We understand wanting specific functionality with your device including the interaction with the accessories. We have a range of cases available to help you enhance your usage of your phone. We have provided a link to the Samsung Support Team if you have any questions about the available options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone out.
on March 11, 2025
Posted by: Ap28590
[This review was collected as part of a promotion.] I have to to admit this was a good update from my s24 ultra. The processor is much faster than the predecessor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on March 11, 2025
Posted by: Alonzo
[This review was collected as part of a promotion.] I have been a loyal Samsung customer since the original S series, experiencing consistent reliability and performance. The customizable settings and DeX functionality, enabling seamless multitasking across multiple screens, are key reasons for my continued satisfaction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So close! And yet so far.
on March 13, 2025
Posted by: Breadacus
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra continues the Ultra line's tradition of excellence, boasting a breathtaking 6.9-inch OLED display, a powerhouse processor, and a truly impressive camera system. Battery life remains a strong point, easily lasting a full day of heavy use. Everything you'd expect from a flagship is here, and it performs admirably.
However, the reason for the four-star rating lies in the incremental nature of this upgrade. While the design has been subtly refined, and the software aesthetic has received a welcome refresh, the core hardware improvements feel minimal compared to the previous generation. It's a fantastic phone, no doubt, but it feels more like a 'S24.5 Ultra' than a full-fledged S25. If you're coming from an older model, the upgrade is worthwhile. But for S24 Ultra owners, the changes might not justify the significant cost. It's a premium experience, but one that feels a bit too familiar.
However, the reason for the four-star rating lies in the incremental nature of this upgrade. While the design has been subtly refined, and the software aesthetic has received a welcome refresh, the core hardware improvements feel minimal compared to the previous generation. It's a fantastic phone, no doubt, but it feels more like a 'S24.5 Ultra' than a full-fledged S25. If you're coming from an older model, the upgrade is worthwhile. But for S24 Ultra owners, the changes might not justify the significant cost. It's a premium experience, but one that feels a bit too familiar.
Value
4
Written by a customer while visiting Samsung US