Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(7,132 Reviews)
Open Ratings Snapshot
Rating breakdown 7,132 reviews
5 Stars
6,105
4 Stars
844
3 Stars
111
2 Stars
36
1 Star
36
79%of customers recommend this product. 
(
136 out of 173
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Bulky, but works as expected
on March 7, 2025
Posted by: PoorDecisions
[This review was collected as part of a promotion.] I switched over from a S21 ultra to a S25 ultra. I like that the switch was smooth and everything feels familiar. The upgraded processor is nice. Everything feels fast and crisp. The one issue I have so far is just that the phone is so blocky. I enjoyed the rounded edges on the sides of the S21 ultra. This phone feels a little bulky in my hands. Honestly, for comfort, I think the S25+ might have been the better option.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 7, 2025
Hey there PoorDecisions, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the enhanced processing speeds and capabilities of your new phone. We understand the shape and size may take an adjustment period for the feel in your hand. Please, reach out to us again any time in the future if you have questions about any of your Samsung products, or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has the bast capability
on March 9, 2025
Posted by: Nick0412
[This review was collected as part of a promotion.] I am using it for work mostly , for programming cameras, to create files ...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line phone
on March 9, 2025
Posted by: kuddy0407
[This review was collected as part of a promotion.] I am a crafter and a seamstress, I use my phone for DIY idea, patterns and videos. I also use my phone camera to show my work. The 25 ultra is the best phone for these things....hands down the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a new era, a new generation.
on March 10, 2025
Posted by: Mrjoker
[This review was collected as part of a promotion.] It's a best business phone ever, you can get across over multiple apps so fast with one tap away. The phone itself is a computer which gets you an easy access through apps by storing the data with accessing a pin or fingerprint. The camera has great compatibility for taking the best pictures ever. The processor is fast for gaming experience and for downloading the updates.
The feaurures and gestures are easy to manage and have a shortcut to easily access the phone. The AI has been a perfect way to explore new possiblities for searching similar things, translating, screencapture with everysingle details and browsing information accordingly.
One of the best feauture is the s pen which enchance the performnaces of ready, writing and learning. I have been using Samsung for last 8 years and never have i been disappointed by this phonebrand.
Design itself of the phone is handy and manageable to carry it in your hand. A perfect slim design make it competitive compare to others brands for a comfortable grip in hand.
The battery and processor has been improved over the time ultimately letting me work and have fun with game's at the same time. Samsung keep it up!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on March 11, 2025
Posted by: Shannon
[This review was collected as part of a promotion.] This device is just amazing and is a beast compared to other phones. I absolutely love this phone. Amazing photos and you can pretty much do anything with this phone. Highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless actions across apps,
on March 11, 2025
Posted by: Smooth
[This review was collected as part of a promotion.] I love the seamless actions across apps and the amazing camera capabilities! Will always buy Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ai is beautifull
on March 11, 2025
Posted by: Reyrey
[This review was collected as part of a promotion.] Es un tefono sorprendente,con una acabado genial.deberian de hacernos la vida mas alegre con colores calidos que permitan expresar nuestra personalidad.el sonido es sorprendente los sonidos graves y agudos excelentes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fast and smooth
on March 11, 2025
Posted by: BertieBert
[This review was collected as part of a promotion.] The Now brief is cool and reminiscent of the dynamic island. Phone has good features and seamless transition between apps.
There are a number of good features for this phone. While I did like Bluetooth on the pen, I rarely used it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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