Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(7,132 Reviews)
Open Ratings Snapshot
Rating breakdown 7,132 reviews
5 Stars
6,105
4 Stars
844
3 Stars
111
2 Stars
36
1 Star
36
79%of customers recommend this product. 
(
136 out of 173
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Best there is
on March 2, 2025
Posted by: Fastride
[This review was collected as part of a promotion.] Going from a s20 this phone is outstanding and a lot to learn
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SO DARN EXCITED
on March 3, 2025
Posted by: JIM 80
Expertise:Expert
I am so EXcited for Pay Pal. They let me Win Gift Cards and God Bless AMERICA.😍🥰🤩🤑😎😭😢😥😓🥱😤💫💢💯🤝🙏
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone 📱 is mind blowing
on March 3, 2025
Posted by: Joka25187
[This review was collected as part of a promotion.] It was definitely time for me to upgrade I had my note 20 ultra 5g for 5 years and I could tell it was time to let it go but I was afraid of losing my sd card slot cause the newer phones don't have it anymore so I manned up got the phone and I didn't make no mistake getting the S25 Ultra this thing wrote an whole letter for me with just a few words in seconds it was pretty cool Gemini is the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The volume buttons are stiff and the battery isn't
on March 4, 2025
Posted by: Doubts
[This review was collected as part of a promotion.] There are some new features but for the most part the same as every other galaxy and the battery life is something that I really looked forward to but it isn't impressive at all. The s pen is not really something I've used one time
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 5, 2025
Hi there Doubts, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you have discovered and are pleased with the enhanced features of your device. The battery of your device is designed to improve after a short period of usage as it adjusts to your specific consumption. If this is not your experience, we have provided links to a few articles below to help you maximize the battery life of your device. We have also provided a linkt o an article to help you discover the features of the redesigned S Pen. Lastly, we have provided a link to the Samsung Support Team to help if you ever have questions or continue to experience frustrations with your battery. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looks amazing
on March 4, 2025
Posted by: Aog305
[This review was collected as part of a promotion.] This device offers a truly exceptional user experience, combining innovative features with sleek design. The vibrant display is a pleasure to view, and the performance is incredibly smooth. Battery life exceeds expectations, easily lasting through a full day of heavy use. The camera system captures stunning photos and videos with impressive detail. Overall, this is a top-tier device that is highly recommended.Experiencing the device has been truly remarkable, offering a new level of mobile technology. The seamless actions across apps make multitasking incredibly efficient and fluid. Note-taking is effortless and intuitive with the Now Brief feature. The audio eraser tool is a game-changer for content creation, allowing for pristine sound recording. Overall, this device sets a new standard for innovation and user experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone i ever try with lots of features
on March 5, 2025
Posted by: Jaimemg
[This review was collected as part of a promotion.] I been using this phone for a week and I'm impressed with all the technology and how quick is
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI Monster
on March 5, 2025
Posted by: NICK07
[This review was collected as part of a promotion.] Samsung AI has been a remarkable addition to my daily routine. It seamlessly integrates with my devices, providing intuitive and personalized experiences. Whether it's through voice commands or smart suggestions, Samsung AI enhances my efficiency and convenience. The AI-powered features have made my life easier and more enjoyable. I highly recommend exploring the capabilities of Samsung AI for a truly enriching experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love everything about this phone.
on March 6, 2025
Posted by: Postedup
[This review was collected as part of a promotion.] It's been amazing having the Samsung S25 Ultra. One of my most memorable experiences was capturing some night shots especially during our trip to the Japan. The phone's enhanced camera system, especially the improved telephoto lenses, allowed me to zoom in and capture the vibrant colors and intricate details of nature like never before. The resulting photos were so stunning, they looked like professional shots. Another truly great experience has been using the enhanced AI features. The real time language translation when I was talking with someone from a different country was incredible. It made communication seamless. Also the ability to edit photos with the AI tools has been so much fun. I'm able to take regular photos, and with a few taps, turn them into works of art. The S25 Ultra has become an essential tool for both capturing memories and staying connected, making it a truly invaluable device. Best phone ever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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