Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,402 Reviews)
Open Ratings Snapshot
Rating breakdown 14,402 reviews
5 Stars
12,434
4 Stars
1,554
3 Stars
255
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
446 out of 544
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
So happy I upgraded!
on June 2, 2025
Posted by: stacalicious
[This review was collected as part of a promotion.] I almost didn’t go through with the upgrade. A lot of reviewers online were saying the jump from the S23 Ultra to the S25 Ultra wasn’t worth it, and I found myself thinking, how much of a difference could it really make?
Well, let me tell you—a lot! From the moment I got my hands on the S25 Ultra, I’ve genuinely enjoyed using it. The new design is a standout for me. The rounded corners and flat screen make it significantly more comfortable to hold, especially compared to the flat-edged design of previous models, which I never really liked. The titanium frame also adds a sleek, premium feel that I absolutely love.
Battery life is another huge upgrade. Compared to my old phone—and even the ones before that—this one goes the distance. I can easily get through a full day and often into the next morning on a single charge. Honestly, if I weren’t constantly watching videos and streaming content, I’m confident it could last two full days.
The ultra-wide and zoom cameras have blown me away. For the first time, when I zoom in on a subject, the image actually feels like I’m standing right there. The clarity and detail are just next level.
And I almost forgot to mention Gemini and Galaxy AI. I received a six-month trial of Gemini, and I’ve quickly grown comfortable using it. It feels like a natural extension of the phone—it’s smooth, intuitive, and genuinely helpful.
I’m no tech expert, but I can say that this phone is fast, performs beautifully, and takes incredible photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Speedy and smart
on June 2, 2025
Posted by: RobRobRob
[This review was collected as part of a promotion.] This phone with Galaxy AI is such an upgrade over my previous Galaxy phone. I've mostly used the AI interpreter to understand some scenes in tv shows, and for interacting with people around me at work. . The Drawing Assistant has also been fun to use. This phone generated the picture of the phone in a man's hand!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!!
on June 2, 2025
Posted by: Ravenclaw1
[This review was collected as part of a promotion.] I love this phone there are so many features that make streaming my favorite videos quick and easy from anywhere I'm at! I also love the new Galaxy AI feature when editing photos I can take out ugly backgrounds, or if I dont want people in them turns out amazing. Just really tried this at my son's wedding and man the photos are amazing. I also love the stylus that comes with the phone this makes it easy to edit and play as well! I definitely give this phone a 10/10 and highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultra S25 is an all around great phone.
on June 2, 2025
Posted by: ForDawnForever
[This review was collected as part of a promotion.] So many features come with this phone. The S25 Ultra does everything anyone would need from a cell phone/mobile pc. The S-Pen is a great feature. I use the pen more than texting or any note taking with the keyboard. The camera is in a class by itself. Such sharp pictures and videos, with image stabilization. You will definitely not go wrong choosing the Samsung Galaxy AI S25 Ultra smart phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the Galaxy S25 Ultra
on June 2, 2025
Posted by: Krystle
[This review was collected as part of a promotion.] This phone can do it all. The customization of the home screen is one of my favorite new features. The ways you can customize from apps and widgets to wallpapers is limitless and it makes your home screen look amazing. I also love the camera I have taken some great photos of the moon and nature photos such as birds and squirrels. The zoom on the Galaxy 25 is way more advanced compared to the Galaxy 24 my photos are clear and not grainy which I love. The Galaxy AI features are great I like being able to answer my phone with my voice when my hands are busy. The AI photo edit features are pretty cool too if you like to play around with photos to make them edgy or cute and you can even ask AI to draw you a pic of whatever you want. This phone is one of Samsung's best by far. If you're thinking about upgrading you won't be disappointed with this phone. I use it all day everyday for everything. Samsung Pay is great I just tap my phone at the grocery store or gas station and Im on my way quick, no need to carry in a wallet or purse it makes things so much easier. You can search photos in your Gallery so much faster with the AI face recognition which is great if your like me and have thousands of photos and you're trying to find a specific one. I could go on and on about the benefits of this phone and how great it is but try it for yourself you won't regret it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding photography
on June 2, 2025
Posted by: Ale21Va
[This review was collected as part of a promotion.] I love the features available in OneUI 7 and the s25 ultra. I literally use circle to search every day for different things, from translating content in my screen to look for things or information based on the screen. Also I use almost always the Galaxy AI function of erasing unwanted things from my photos since it works REALLY good eliminating things. Last, I thought I wouldn't use it this much, but the function of Gemini Live and the way it integrates with the phone make it really useful for different things in daily life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster, and more versatile!
on June 2, 2025
Posted by: Rhb8ok
[This review was collected as part of a promotion.] Galaxy AI is the key feature here and an amazing reminder of how far technology is coming! It has been an amazing feature that tremendously helps on a daily basis to draft emails, texts, and optimize the phone to meet your needs.i am so happy with this phone and will continue to be a lifelong Samsung owner because of their dedication to making tasks so much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm a big Galaxy fan and so far it's meeting all e
on June 2, 2025
Posted by: GalaxyMDB
[This review was collected as part of a promotion.] I'm learning how to effectively use the Galaxy AI daily. It's been fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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